Verkeerd product ontvangen bij…
Verkeerd product ontvangen bij bestelling 106501. Ik heb meerdere keren contact opgenomen voor terugbetaling maar krijg geen reactie. Erg teleurstellende service.
2 March 2026
Unprompted review
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3.1
Average
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Zwevend dressoir gekocht
Zwevend dressoir gekocht. Eerst al enorm gedoe met levering. Telkens andere dagen en tijden.
Kastje is leuk echter heeft 1 scharnier een vastzittende schroef waardoor deur niet bevestigd kan worden. Per telefoon is klantenservice niet bereikbaar, volgens website wel via Whatsapp. Bericht retour ontvangen dat het via de mail moet. Opnieuw bericht verstuurd (4/2)met verzoek een nieuwe scharnier op te sturen. Op 10/2 eindelijk een bericht dat mijn mail in hun spam terecht was gekomen (???). Even in het dossier kijken om te zien om welke scharnier het gaat (ordernr. had ik doorgegeven) was teveel moeite blijkbaar, ik moest foto sturen. Direct gedaan. Nu weer al dagen niets gehoord.
Voel me behoorlijk slecht behandeld. Geld is binnen, klant wordt niet meer gehoord. Echt slecht.
13 February 2026
Unprompted review
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