Mew Mews Fashion Reviews 

1,549
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 523 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting the stunning and unique designs that often exceed expectations in person compared to online images. Many people are impressed with the high quality of the materials and construction, noting that items are well-made, durable, and flattering. Reviewers frequently receive compliments when wearing these items, making them feel amazing and confident. However, some customers also noted issues with delivery times, mentioning that orders could take a while to arrive, sometimes up to several weeks. A few other people also felt that the quality was poor, with items not matching descriptions or pictures, having defects, or being made of cheap materials. Additionally, some reviewers experienced difficulties with customer service regarding returns and refunds, describing it as unresponsive or unhelpful.

What people talk about most

Product

Consumers find product quality to be a mixed experience, with many praising the high quality, luxurious feel,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the great quality of products,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with their... See more

Delivery service

People report ambiguous experiences with delivery service, with some consumers praising fast shipping and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love their dresses, the last one I got is absolutely stunning 🤩

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

A woman friend of mine suggested to buy elegant and sensual dresses and so I did. Lot of choice, good quality, very smart features, good price. The only thing to improve the time of delivery in few d... See more

Company replied

Rated 5 out of 5 stars

Delivery takes awhile so order wayyyyy in advance of your event. However, it’s worth the wait!!! My dress was beautiful and I received so many compliments on it….wore it to a Vegas White party and it... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,549)

527 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I already have three dresses from this…

I already have three dresses from this brand, and I absolutely love them all! The quality is unreal, and they really catch attention - just the way I like it! ✨

13 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thank you so much for being such a loyal customer 💕 We're so happy to hear you love all three dresses—and that they’re turning heads✨ Your support means the world to us.

Rated 5 out of 5 stars

so cute

so cute; loved my dress!

28 February 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Marina! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! My dress arrived quickly and is just as beautiful in person as it is on the website!

28 February 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Haleigh! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Very bad !

Very bad !
Mad quality and criminal in return and return the money !

Regards
Rock

4 November 2025
Unprompted review
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Reply from Mew Mews Fashion

Hi Anna! We are truly sorry to hear that your experience with us hasn’t met your expectations. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 4 out of 5 stars

It was absolutely amazing the dress…

It was absolutely amazing the dress made me feel so special 😍😍

31 January 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Hadijia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

EXTREMELY DISAPPOINTED!!!

EXTREMELY DISAPPOINTED!!!! HORRIBLE CUSTOMER SERVICE!!!
I ordered two pieces for my birthday about a month ago. I have not received and had reached out to customer service to inquire about an ETA on my arrival. I was told one piece was sold out but would be made and shipped when done (no ETA) and the other piece was in stock. I asked if they could be shipped to me since I the other piece was not in and was told I would have to pay a $15 dollar fee. I went back and forth with emails asking for ETA and my question was not answered. I am still waiting for my dresses because there is not a refund policy. Very disappointed!!! Will not be ordering from this company again!

26 February 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Monique! Thank you for sharing your feedback, and we’re truly sorry for the disappointment and delay you’ve experienced. We understand your frustration, and we want to help. Our team has already reached out to you via email to address your order concerns and find a resolution. Please check your inbox (and spam folder) so we can make things right. We appreciate your patience and hope to restore your trust.

Rated 5 out of 5 stars

The dress was just as it was described…

The dress was just as it was described on their website. It was truly stunning and amazing shipping!

26 February 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Irel! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Everything was great

Everything was great. The dress arrived in time, the company is helpful and always responds.
The only thing is that I didn’t acknowledge that the dress is a bit see through (but I could’ve asked)!! Everything else is great!

26 February 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Paola! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Mew Mews consistently delivers…

Mew Mews consistently delivers effortless, wearable fashion that actually translates from online to real life. The silhouettes are flattering without trying too hard, the fabrics feel comfortable and breathable, and the pieces move well nothing stiff, itchy, or poorly constructed.
Shipping has been reliable, sizing is generally true to fit, and the designs feel current without chasing trends that will look dated in six months.

25 February 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Jamie! Thank you so much for your thoughtful review! We're thrilled to hear that Mew Mews delivers effortless style and comfort in real life. It's great to know you appreciate the fit, fabric, and timeless designs. We truly value your support!

Rated 4 out of 5 stars

The skirt looks super cute on

The skirt looks super cute on, fits true to size. Shipping took a bit longer than estimated, but it arrived safely.

10 December 2025
Unprompted review
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Reply from Mew Mews Fashion

Hi Cynthia! Thanks for the lovely feedback! We're so glad the skirt fits well, and you're happy with it. Apologies for the shipping delay, but happy to hear it arrived safely. Hope you enjoy wearing it!

Rated 1 out of 5 stars

Zero stars

Waited months for the whole order, which was split in two.
Broken jewellery, dresses several sizes smaller than their size guides, and refused to give me the address to post back.
Such a shame. They look good online but in reality just a sham.

5 January 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Clarire! We sincerely apologize for the long wait, the broken items, and the sizing issues you experienced. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 1 out of 5 stars

I bought a two piece set for my…

I bought a two piece set for my birthday which looked amazing on the site. It arrived in nice packaging however the outfit was cheaply made. The rhinestones were superglued to the corset and a few rhinestones fell on before even wearing it. A hole tore into the corset's netted/mesh fabric the night I wore it . Also the skirt was made out of a thin plastic material and the plastic layering was peeling the whole entire night. I wore it once because it was not in good enough shape to wear again. This outfit was about $200 after a discount. Also, I'm habitual online shopper who does not generally experience issues with my clothing from other stores.

18 September 2025
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Martin! We’re very sorry to hear that the quality of your two-piece set did not meet expectations, especially for such a special occasion. This is not the experience we want for our customers. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 1 out of 5 stars

The clothes look amazing on the website…

The clothes look amazing on the website and I have ordered from them before and trusted that the outfit would be as expected from the last time. I ordered a red dress size medium . I received a xxs size instead thats how it fitted. No Big Deal right ? I brought this dress for a cruise ended up wearing a sweatsuit because it was so small. When I returned I immedialty contacted them for an exchange and or refund . They denied my claim stating I was to late .It took them 5 days to respond to an email. I ended up filing a chargeback to get my money back. Lets just say I will never buy from them again, not because the clothes didnt fit right because of their customer service. It is horrible!

23 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Jetlife! We sincerely apologize for the sizing issue and the delay in our response, which led to such a disappointing experience. Your feedback about our customer service is invaluable. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 1 out of 5 stars

Do not buy from these people!!!!!

Please avoid!!! Stuff will not arrive and you won’t get your money back!!!

I ordered in December have been fobbed off multiple times and it’s not February. My item hasn’t arrived and they tried not to give me my money back. Thank goodness I used my credit card.

Avoid! Avoid! Avoid!

23 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Bose! We’re truly sorry to hear that your order never arrived and that you faced such difficulty getting a refund. This is unacceptable, and we’d like to investigate what happened. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 5 out of 5 stars

Very responsive and helpful customer…

Very responsive and helpful customer service and good quality items!

22 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Wafa! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Absolutely Stunning

I loved every dress ordered from Mew Mews. High quality materials and designs, cutting edge and distinctive. Something for every taste and elegant for any age.

19 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Lily! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Great quality!

My skirt set arrived and the quality and fit were way better in person than expected. For context, I ordered a skirt set, midi dress and blouse and pants set. All of which are amazing. The material is not thin or cheap. The sewing and stitching is exactly what it should be. Mewmews has become my new obsession!

9 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Whitney! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Very bag quality and they do not accept returns

I ordered a dress for £150, when it arrived it looked like a very cheap copy of what was presented on their website. When I tried to return it they told me my only option was to exchange for a gift voucher of % of the dress value and that I could keep the dress (that I did not like and wanted to return). Eventually after weeks of back and forth they agreed to return, at my own cost. I followed their instructions to send it back, (they would not provide an email address or a phone number or a tax id required by the shipping companies). Anyway when eventually the return arrived to their warehouse they rejected it and the feedback to the courier company was that they did not order it!! When I contacted them further about this they no longer respond to my emails. Be warned, it’s not worth the hassle - £150 plus £30 for return. Customer service is friendly yes but they don’t solve the issue and as I mention above stopped responding. I doubt positive reviews are genuine

21 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Alicja! We're truly sorry to hear about your experience. This is not the impression we want any of our customers to have. Please kindly be aware that all international returns must go through customs clearance, and the reason your returned parcel is sent back to you is that the parcel did not pay the customs fee. Sorry again for any inconvenience caused to you. Your understanding will be appreciated.

Rated 5 out of 5 stars

The quality is so good

The quality is so good, I’m in love with the dress

13 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Sheila! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Terrible experience with them and I…

Terrible experience with them and I would NEVER use them again. The item didn’t fit and was terrible quality. They don’t offer a refund and only offered 75% gift card and want to charge me £30 to return the item! Awful return policies. The dress was for a very special occasion and cost me a lot of money that I have now lost. Would never purchase from them again.

20 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Abbie! We’re very sorry to hear about your poor experience with the fit and quality of your dress, as well as our return policy. We understand how frustrating this must be, especially for a special occasion.More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

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