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Mexicanloves Reviews 284

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 231 reviews, reviewers had a great experience with this company. Customers are really happy with the overall user experience, finding the site easy to navigate and use. Many appreciate the staff for their helpfulness and positive attitude, noting that interactions feel human and supportive. People also enjoy the engaging conversations and the genuine connections they can make. However, some customers also noted that the pricing can be a significant drawback, finding the costs for communication to be excessive. There are also mixed opinions regarding the website's design, with some finding it outdated or clunky, especially on mobile, while others find it modern and fast. Additionally, some reviewers expressed dissatisfaction with customer service, citing issues like slow replies or conflicting information.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website. Many customers appreciate the clear layout, ease of... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of navigation, clear layout, and... See more

Staff

Consumers consistently report positive interactions with staff. Many reviewers highlight the helpfulness and... See more

Price

Reviewers express strong dissatisfaction with the pricing structure. Many customers feel the service is too... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

People on this platform are honest. Most sites are full of people using filters that make them look like cartoons but here everyone looks like a regular person. It makes it way less awkward when you s... See more

Company replied

Rated 5 out of 5 stars

Ruby explained all procedures with profesionalism and more important with care and love. The support experience offered by her is what many companies desire more for their customers. Because wh... See more

Company replied

Rated 5 out of 5 stars

First time online dating but so far everybody is very pleasant . I expected things to be more uncomfortable but it’s been pretty nice. The only thing I struggled with at first was the interface, it fe... See more

Company replied

Rated 5 out of 5 stars

Members are so polite ❤️ app is fast, I have amazing experience. Messages deliver quickly and people respond in a respectful way. I did notice once or twice that notifications arrived late, so I didn’... See more

Company replied


Company details

  1. Dating service

About Mexicanloves

Written by the company

Mexicanloves

Mexicanloves is an online dating platform designed for people who want more than small talk. It’s a place to enjoy sincere, thoughtful conversation with others who are also open to connection that feels emotionally meaningful and personally refreshing.

Whether you're here to share a story, hear a new perspective, or simply spend time with someone who listens, Mexicanloves offers a safe and welcoming environment. The platform invites you to take your time, be yourself, and connect with people who are just as curious and open as you are.

Each conversation holds the potential to bring insight, inspiration, or a moment of unexpected warmth. And along the way, you may even learn something new about someone’s background, values, or the unique ways they experience life.

Mexicanloves is about discovering what communication can feel like when it’s grounded in openness and emotional sincerity.

Join Mexicanloves and feel something different—one conversation at a time.


Contact info

4.0

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Session timeouts are ruining conversations

This has happened three times in the last two weeks. I'm writing a reply, the page refreshes, I'm at the login screen, the message is gone. I log back in and the conversation is there but what I was writing isn't. The third time it happened I just didn't bother trying to rewrite it.

23 February 2026
Unprompted review
Mexicanloves logo

Reply from Mexicanloves

Hi Alda,

Appreciate you flagging this. Please get in touch at support@mexicanloves.help so our technical team can investigate properly and get this sorted for you!

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

enjoying the app

5 April 2026
Mexicanloves logo

Reply from Mexicanloves

Hi there,

Glad to have your feedback, hope the experience keeps going strong!

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

Good site

Good site seems real

6 May 2026
Mexicanloves logo

Reply from Mexicanloves

Hi there,

Glad to hear it, thanks for taking the time to leave your thoughts!

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars
Mexicanloves logo

Reply from Mexicanloves

Hi Paco,

Alex will be glad to know the experience left a good impression, feedback like this means a lot to the team!

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

I love it here

5 March 2026
Mexicanloves logo

Reply from Mexicanloves

Hi there,

Really glad to hear it, thanks for sharing!

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

This app is amazing

This app is amazing

3 May 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Harper,

Nice to hear you're having a good experience with us.

Best regards,
Isabelle from Mexicanloves

Rated 4 out of 5 stars
Mexicanloves logo

Reply from Mexicanloves

Hi Theron,

Really glad things have been working well for you, thanks for letting us know!

Best regards,
Isabelle from Mexicanloves

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Beatrice in all the years I have been…

Beatrice in all the years I have been here, she is the best manager I have ever had. She provides me with interesting cool requests for my honest opinions. She honestly listens to me and I appreciate everything she has done for me. I hope I never lose her help!!!!!!!!!

2 May 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Ron,

Beatrice will be happy to hear that, that's exactly the kind of support we aim for!

Best regards,
Isabelle from Mexicanloves

Rated 3 out of 5 stars

Not real

Doesn’t seem to be real woman. Seems like a chat bot

2 May 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Joshua,

Many of our users are verified according to our Terms of Services, which helps us maintain a trustworthy community. Take your time exploring, if anything seems unusual, feel free to report it directly through the platform or get in touch at support@mexicanloves.help.

Best wishes,
Jen from Elenadate

Rated 5 out of 5 stars

Women are lovely and messaged me

Women are lovely and messaged me

2 May 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Freddie,

Love to hear that! Great people make for great conversations, hope you continue to enjoy the community!

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

It’s hard to type on the website from…

It’s hard to type on the website from the phone. I can not see what I am typing

2 May 2025
Mexicanloves logo

Reply from Mexicanloves

Hi Eze,

Thanks for the five stars! If you're having trouble typing on mobile, please get in touch at support@mexicanloves.help, our team will look into it and get it sorted for you.

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars
Mexicanloves logo

Reply from Mexicanloves

Hi Michael,

Your thoughts matter to us, and we appreciate you sharing them.

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

Great

It was amazing and imactful

5 January 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Tim,

We're happy you chose to share your experience with us, feedback like yours is what helps us grow.

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

i love how we are free to talk about…

i love how we are free to talk about anyhting

1 May 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Spencer,

Really glad the platform has felt open and comfortable for conversations, hope it keeps delivering great interactions!

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

Best experience

Best experience

5 January 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Tim,

Thanks for letting us know how things have been going, it matters to us.

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

Nice so far just started using

Nice so far just started using

1 May 2026
Mexicanloves logo

Reply from Mexicanloves

Hi there,

It`s a promising start, wish it keeps developing in the right direction!

Best regards,
Isabelle from Mexicanloves

Rated 3 out of 5 stars

Exchange info with the one you love

What I don’t like is if you want to actually hook up with someone, and exchange info with the one you found, and yes, it’s possible, but only when you have purchased and used on the particular person 5000 chat credits which is over $1200 that is ridiculous even if the one you’ve chose would like to do it too it’s impossible until you pay that amount

22 April 2026
Unprompted review
Mexicanloves logo

Reply from Mexicanloves

Hi Doug,

Keeping communication on-platform is a standard safety measure that applies to all users, it's in place to protect everyone involved. Credits go toward the features you actively choose to engage with, and if you need clarification on credit usage or need help, our support team is available at support@mexicanloves.help.

Best regards,
Isabelle from Mexicanloves

Rated 5 out of 5 stars

I’m a very open-minded person

I like this dating app it’s real easy to use and fun

28 April 2026
Mexicanloves logo

Reply from Mexicanloves

Hi Mike,

Hearing from you means a lot, thanks for sharing.

Best regards,
Isabelle from Mexicanloves

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