I was delighted with the service at MGM in Perth. We were looking for a company to supply kitchen splashbacks and a new sink & tap. Although we weren’t doing a full kitchen refit we were treated wit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kitchen and Utility room installation.
The young lady, Tammy, who helped us design our kitchen was extremely able, talented. patient and very helpful. (She was particularly helpful when I accidentally broke the hob right after installation.)
The quality of the kitchen is excellent and the delivery was as promised, on the date the kitchen instalment commenced.

Reply from MGMTimber
Ordered and picked up my wall mouldings all within 24 hours, lovely staff and easy to find, would definitely use them again as cheapest timber about

Reply from MGMTimber
Ordered online for the first time and it was relatively easy. Communication from driver was first class as was the delivery itself. The female driver was fast and efficient.

Reply from MGMTimber
The timber I required was easily ordered and having used this company before I knew it would be correctly sized and of good quality. In this instance as it was a small amount of long sized timber that would not be easily collected I had to use their delivery service which added to the costs but a mans time, a vehicle all costs money. The delivery was on time and I was kept informed.

Reply from MGMTimber

Reply from MGMTimber
Ordering was quick and easy online and the staff when collecting the items were very helpful and professional.

Reply from MGMTimber
MGM Timber I use this local supplier several times
great staff good prices in and out.

Reply from MGMTimber
I bought the Pedestrian Gate Vertical Fully Boarded (SKU: RMG001PGC-07). The instructions seem to have been created by an escape room company. An absolute joke. Would it hurt to have a few lines of written instructions? It would have been really easy to assemble if the instructions had a few key lines of written instructions. Lazy by the manufacturer. This review is no reflection on MGM Timber who were very good.

Reply from MGMTimber
Very poor quality timber. The posts and timber pieces were warped, and many of the boards arrived cracked. Around half of the boards had splits or cracks in them, making them unsuitable for a quality project.
I expected much better quality for the price. Disappointing product and poor quality control.

Reply from MGMTimber
Absolutely brilliant customer service from Sam and the doors are excellent. Will definitely recommend.

Reply from MGMTimber
Great prices and excellent delivery. On time and helpful driver.

Reply from MGMTimber
Great service, got everything I needed and driver delivered where I asked him to.

Reply from MGMTimber

Reply from MGMTimber
Very quick and promote service... Some timber was worped but we will find something we can use them on ☺️

Reply from MGMTimber
Excellent service and prompt with delivery. Good quality decking boards delivered

Reply from MGMTimber
Excellent service, were able to supply and deliver the item very quickly. Easy to deal with.

Reply from MGMTimber
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.