MGY Estate Agents & Chartered Surveyors Reviews 

I have been using MGY Estate agents a few years now to find new contract holders for my property's in Penarth and the difference with other letting agents is Sarah Green ( lettings negotiator) she is incredibly and I feel privileged to have her working for me it is quite a complex world out there with legislation for renting in Wales and she makes every effort to make it as smooth as possible it a pleasure knowing her and working with Sarah.

We had a really positive experience with MGY! The estate agents were very friendly, accommodating and maintained clear communication throughout the process. It was never difficult to contact them, and no question was too silly! Thank you very much.

I want to give a special mention to Dawn in the Barry office who has been an absolute pillar of support throughout our time with them. Her professionalism, warmth, and attention to detail are truly unmatched.
Whenever we needed guidance or had questions, Dawn was always there with a reassuring response and expert advice, consistently going above and beyond to support our needs over the years. Having someone so dedicated and approachable made all the difference. We are deeply grateful for everything she has done for us!
Thank you Dawn!

We had a fantastic experience with MGY from start to finish. Becky and James were an absolute pleasure to deal with – really down to earth, honest and never pushy. They made what can be a really stressful process feel much more manageable.

Lily was brilliant at constantly chasing the sale and keeping everything moving, while James and Becky worked incredibly hard behind the scenes to push the process through. We always felt they were open and honest with us, and we genuinely don't think our move would have gone as smoothly without their support.

We'd happily recommend MGY to anyone looking to buy or sell a home. Thank you all for helping us get into our new home!

Thank you Chloe and team for helping me purchase my first home. Everyone being so lovely and supportive helping me get through the process.

Worst "estate agents" EVER!! Cancelled appointments without telling me, changed the times of appointments without telling me, lied and denied sending me the appointment times via text message despite me literally showing them it etc etc. James from Radar is especially bad and will also lie that he's been trying to get hold of you to re arrange his appointment time because he cant be bothered respecting people's time and turning up. Never have I encountered a worse bunch of incompetent LIARS. How these people are in business is beyond me. AVOID. YOU HAVE BEEN WARNED

We had a great experience with MGY when buying our first home. A huge thank you to Chloe Philpott, who was fantastic throughout the process. She negotiated the price for us, took us to multiple viewings, and was always caring, kind, compassionate, and understanding. She made what could have been a stressful experience so much easier. We highly recommend MGY, especially Chloe!

We made an appointment to view a property in Heath, Cardiff. MGY were able to give us a next day appointment which was very convenient for us.
We were met at the property right on time by Chloe who was a very helpful, professional and friendly representative of MGY.
She had the answers to all our questions and throughout the viewing, we never felt rushed or lacking of information. And for any prospective sellers, Chloe ensured we respected the owner's property during our visit.
Although we couldn't proceed with the property, we'd have no hesitation in recommending MGY from our experience.

Our experience with MGY Radyr has been nothing short of exceptional, and we cannot recommend them highly enough.

A special thank you goes to Melissa White and Charlotte Faletau, whose professionalism, dedication, and genuine kindness made all the difference during what was, at times, a very challenging search for our next rental home. After several disappointing experiences, they never gave up on helping us find the right property. They listened carefully to what we needed, kept us informed every step of the way, and were always patient, thoughtful, and incredibly supportive.

What truly set Melissa and Charlotte apart was their unwavering commitment to providing outstanding customer service. We never felt like just another applicant—they genuinely cared about finding the right home for us and consistently went above and beyond to help.

Having dealt with a number of estate agents throughout our search, we can honestly say that no other agency came close to the level of service we received from Melissa and Charlotte. Their professionalism, empathy, and dedication were exceptional from start to finish.

We are absolutely delighted with our new home and will always be grateful for everything they did for us. Thank you, Melissa, Charlotte, and everyone at MGY Radyr for making what could have been a stressful experience such a positive one. We would not hesitate to recommend MGY Radyr to anyone looking for an estate agent that truly puts its customers first.

I dealt with Oliver Karamouzis for the purchase of my new home and then the sales progression team once my offer had been accepted. From the day I viewed the house (10 March) until the day I completed (14 May) the whole experience was amazing. This excellent service helped what is a very stressful time. I cannot recommend MGY highly enough.

This is the second time I've sold a property through MGY and honestly, I couldn't recommend them enough!
Steph and the team are informative, transparent and very communicative.
This was a difficult situation due to the reason for the sale and the team's approach made a real difference.

It was a pleasure to buy with the MGY team in Cardiff. Maizie Clark was helpful when we arranged a viewing, found a convenient time for a survey and gave us all the information we needed. Nicky Griffith was really helpful in progressing the sale and ensuring the exchange went smoothly. We couldn’t have done it without them!

I've just moved into my rental apartment and the experience with MGY was super smooth. From the viewings to contract paperwork, everything was always as planned. I've had a few viewings with MGY before finally finding my place and they are a helpful bunch. Sian especially from Radyr Lettings office was not only very knowledgeable and thorough but also very nice and approachable person.
I've had minor issues after moving in and their maintenance department was very quick fixing them. I'd recommend their services.

Really easy process in renting a property, if any issues arose, Dawn was back in touch the same day to resolve them.

Process was transparent, quick, and professional.

Managed to find my new home and move within just a few days. Thanks again to Dawn for making the whole process so easy and straightforward.

Thanks to Sian and Mel who were great during finding a tenant to let.

The staff are so helpful and professional
Would recommend to anyone

Exceptional service from Vicci at MGY

We have just completed the sale of our home and we are delighted to share our experience with Vicci at MGY who provided an outstanding level of service from beginning to end.

Vicci consistently went above and beyond throughout the entire process. She kept us fully informed at every stage, often contacting us during the evening and at weekends to ensure we always knew what was happening. Her communication was clear, thoughtful and reassuring, and it made a real difference during what can be a stressful time.

When progress with the solicitors began to slow, Vicci stepped in immediately. She worked tirelessly to move matters forward, speaking with all parties involved and helping to resolve issues that could easily have caused delays. Her dedication, professionalism and genuine care were evident in everything she did.

We never felt like just another client. Vicci treated our sale with real commitment and personal attention, and we are incredibly grateful for the effort she put in to help us reach completion.

We would recommend MGY Barry, and especially Vicci, without hesitation. The service we received was exceptional in every respect.

Becky at MYG Estate Agents has been fantastic to work with throughout the process. She has been incredibly communicative and making everything feel straightforward. She’s also very quick to respond and consistently helpful — I wouldn’t hesitate to recommend her.

I have just completed on my first flat purchase. The team at MGY have been great from start to finish. Nicky was very helpful ensuring good communication between parties, and very proactive in ensuring the process went smoothly.