Banner for MHH International Ltd

MHH International Ltd Reviews 

232
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, describing the entire process as smooth, seamless, and stress-free. Reviewers highlight the staff's exceptional professionalism, helpfulness, and supportive approach, making interactions pleasant and productive. Communication is consistently praised as outstanding, with timely responses and regular updates keeping people informed throughout the process. Many consumers found that the company made daunting tasks easy, providing invaluable guidance and taking care of all the paperwork and fine details. People frequently recommend this service, noting their expertise in sourcing and exporting vehicles, and expressing a strong intent to use them again.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as professional, efficient, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and helpfulness... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional support and... See more

Response time

Consumers find response times to be outstanding, with many reviewers highlighting timely responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. They claim the HMRC VAT back which reduces the car cost & more than covers their fee's. It was observed after collection that the sunroof was cracked, don't know if this happened whe... See more

Company replied

Rated 5 out of 5 stars

Excellent efficient service importing car from UK to Ireland. Chris discussed all options and completed car purchase and collection within a week. Sam and Jordan looked after post sale working with me... See more

Company replied

Rated 5 out of 5 stars

I had an amazing customer experience with Chris Nelson. He was highly professional, fast, and supportive throughout the entire process. From the very first moment until the end, everything was h... See more

Company replied

Rated 5 out of 5 stars

It can be difficult to put your trust in a company when parting with money before you receive the vehicle, I can honestly say that the whole process was made easy by Steven and his colleagues. They... See more

Company replied


Company details

  1. #1 of 2 best companies in Vehicle Exporter
  2. #21 of 96 best companies in Car dealer

Written by the company

Established in 2009, we are a leading specialist in sourcing and exporting prestige vehicles from the UK to clients worldwide. With a focus on luxury, performance, and high-quality cars, we offer a comprehensive car export service that ensures a seamless and stress-free import experience for every customer. Car Export Services: **VAT-Free Export:** Experts in exporting VAT qualifying cars, so clients are eligible for 20% off the advertised retail price by exporting vehicles VAT-free from the UK. We handle the VAT reclaim process entirely, passing on the savings directly to our customers. **Vehicle Sourcing:** Leveraging extensive trade networks, we sources new and used prestige vehicles, including brands like Aston Martin, Audi, Bentley, BMW, Ferrari, Range Rover, Mercedes Rolls Royce and more. We also place factory orders to meet specific client preferences. **Shipping and Logistics:** We the entire logistics process, including booking shipping, delivering vehicles to the port, and couriering all key documents and loose items to clients via DHL. This meticulous attention to detail ensures vehicles arrive safely and ready to drive. With over 5,000 vehicles exported to 27 countries, We have built a reputation for a seamless export experience with exceptional quality cars, VAT reclaim services, safe transactions and impeccable export services worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(232)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend MHH International.

If you are considering buying a car from the UK, I highly recommend MHH International. They deal with the car buying and import processes and any “hassle” you may have to deal with, so that you don’t have to deal with this on your own. Chris and his team are very knowledgeable about the whole process from A to Z. They are very efficient and they make the car buying and import process a straightforward one. From the outset, Chris was remarkably easy to talk to, he clearly walked us through the whole process in detail and was always there to answer every question that we had. Thank you so much Chris and the MHH Team for going above and beyond in providing such a great service.

7 June 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Thanks so much for taking the time to share your review of your car export online. We're delighted with your feedback & very much appreciate you taking the time to write it up. Enjoy your new car & keep in touch.
Chris & the MHH Team

Rated 5 out of 5 stars

Excellent service!

I approached MHH International as I had already bought a VAT Qualifying car and exported it but I was having a very difficult time getting the correct advice on how to get the VAT refund. Bearing in mind I had not purchased the car through MHHI and they had no reason to help, I received a call from Alistair who was a breath of fresh air. He was the only person I’ve spoken to who actually knew how the process works. He gave the advice freely and has been a huge help. I will certainly be recommending MHHI to anyone who is looking to purchase a car. It’s obvious but it’s so much about service these days and the GASF! It goes a long way. 👏 🙌 ✅

30 May 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Nick, big thanks for sharing your experience online. I really appreciate it and will always be glad to help again when the time comes. Keep in touch. All the best Alistair

Rated 5 out of 5 stars

Highly Recommend MHH.

Only positives things to say about Chris and his team at MHH international with assisting and delivering Car from UK to Ireland.
Very responsive, Very Transparent and efficient in managing the exporting process for me. Even prior to identifying the car to purchase, appreciate the time Chris invested in guiding me through the process. Ultimately the purchase, export and delivery went seamless, with timely and frequent updates throughout.
Would have no hesitation in recommending MHH.

16 May 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi BB,
Thank you so much for taking the time to share your car import experience online. We are delighted that your experience was everything we strive to deliver. Enjoy your new car. Keep in touch. All the best.
Chris & the MHH Team

Rated 5 out of 5 stars

Nicest, most helpful team to deal with.

Hi Alistair, I just wanted to thank you and your team for helping me buy our beautiful car which we are so happy with. You and your team couldn’t have done more for me, organising all related paperwork and sourcing a very good quality car. It was well worth taking the trip to Birmingham to get a car of that spec and I saved about €4,000. I’m so glad I came across you on YouTube as I had not realised it was possible for a non-dealer to import a car from the UK. N O’Donoghue Killiney, Co. Dublin

7 March 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Niamh,
thanks so much for taking the time to review your car import experience with us. We really appreciate it and we're delighted you love your new car. Enjoy!
All the best
Alistair and the MHH Team

Rated 5 out of 5 stars

Excellent service

MHH have just dealt with the exportation of a vehicle out to Barbados for me. As a naturally cautious person I was a little apprehensive in parting with a decent sum of money basically on trust.
I was probably quite “needy” and demanding with lots of questions and concerns about the process driven partly because I was new to it and partly having to trust people I had never met.

There was no need for me to worry at all, Chris and the team were most reassuring, patient and courteous with me.

I would certainly have no hesitation in recommending them to anyone.

Thank you again to all at MHH

22 April 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Simon,
thanks so much for taking the time to share your car import experience online. We're delighted that your experience was everything we strive to deliver. Enjoy your new car!
All the best,
Chris & the MHH Team.

Rated 5 out of 5 stars

Buy your car without hesitation

Buy your car without hesitation! MHH has been outstanding from my first phone call with Alistair to the entire team! The process was seamless and simple, the team are well versed in VAT refunds and exportation of vehicles from the UK. Don’t think twice about buying a vehicle from them I can’t say enough good things! Thank you to all the team once again!

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy, honest & helpful service

Alistair & team, I can't thank you enough. You were brilliant throughout our EV search.

Alistair, I really appreciate that you didn't put any pressure on us at any time to purchase (& we were talking about it for a while!). And thank you for your honesty when giving me a true breakdown of the costs involved in importing our car from the UK to Ireland. It really helped us make an informed decision.

You & your team were a real pleasure to deal with & really couldn't have been more helpful throughout the process 🙏🏻👏🏻
I can't recommend you highly enough & hopefully I will use your services again in the future.

Thank you again 😍

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Car export from the UK in to EU

Was looking for a company to support the export of a car from the UK to Ireland, since the UK left the EU making things more challenging. After a bit of research and speaking with a couple of companies, I decided to work with MHH international. Communication with Chris was prompt and very helpful at every stage. Once I had found the car, Chris worked with the dealer to arrange everything, paperwork, transportation and export. Chris and the MHH team also provided contacts for the customs import process on the other side. All teams worked well together, allowing me relax and let the professionals do what they do best.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Great export service

Three things I was looking for - hassle free, reasonable cost and most Importantly a trusted transaction. Let's be honest transferring a significant amount of money to a company or people you have not met before relies on a lot of trust. I did my due diligence and everything stacked up. Allister and the team were responsive, provided commonsense solutions at a fair price. The team went above and beyond what I expected and everything was communicated clearly and promptly. No stress and got things done. Very satisfied.

26 March 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Thank you so much for taking the time to share your car import experience online. Your review will give others the confidence to also import with our team in the future. That's hugely appreciated. Enjoy your new car!
All the best
Alistair and the MHH Team

Rated 5 out of 5 stars

Very trustworthy and professional

The process of purchasing a car from overseas is far from straight forward however Alistear and the team at MHH could not have been more helpful. They were very clear on the entire process and communicated regularly throughout.

Delighted to recommend them.

18 March 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Thank you so much Colin for taking the time to share your review on our page. We're delighted you had a great experience with us. Enjoy your new car!
All the best
Alistair and the MHH Team

Rated 5 out of 5 stars

Very Professional Service

I just bought an A250e with MHH International. The service is just great, with very high attention to detail. Chris Nelson is very patient and makes sure everything is in order personally. All you need to do is select a car and they deal with everything. They know the process for exporting the car very well for every particular country. Thank you. I highly recommend.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

From my first call with Alistair at MHH International I was reassured that I was dealing with a bona fide car exporter who had extensive experience of dealing with all aspects of sourcing and exporting vehicles from the UK to Worldwide destinations. Together with Danielle and Sam, the team at MHH maintained excellent communications and when you make the final decision to commit to the purchase, you need to know that the you are dealing with true professionals. The sight of my gleaming new car on the dockside at the destination port was the ultimate endorsement for their services. Many thanks again Motor Head Hunters !

16 February 2024
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Thanks so much for taking the time to share your review, it means the world to us. We're delighted you are so pleased with you lovely new car. Enjoy! Alistair & the MHH Team

Rated 5 out of 5 stars

Excellent service

Alistair and the team were very friendly and helpful, going above and beyond to help out with questions and making the process very easy.

Would highly recommend and use them again in the future!

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Imported a brand new m3 from these…

Imported a brand new m3 from these guys, the sales rep Chris Nelson is really a master of his work and will make buying a car over the internet the most comfortable and seamless experience

30 December 2023
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Brandon, thank you for taking the time to review your import experience with us. We're delighted your experience was everything we strive to deliver. Enjoy your new BMW & keep in touch. All the best Chris & the MHH Team

Rated 5 out of 5 stars

Chris and the team at MHH provided an…

Chris and the team at MHH provided an exceptional service from start to finish in arranging the purchase and delivery of a new Tesla to Guernsey for me. If only every company was this easy to deal with!

20 December 2023
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Matt, thanks so much for taking the time to share your car import experience online. We're delighted your experience was everything we strive to deliver. Enjoy your beautiful new Tesla.
All the best, Chris & the MHH Team.

Rated 1 out of 5 stars

Unprofessional Company

Tried calling to purchase a car for export for personal use and spoke to a guy called Alistair... all seemed to be fine until I mentioned my destination and he said he wouldn't be able to give me a VAT qualified car with the discount as he's working with someone in my location and they had a personal deal that could affect the business! so id have to pay full price and claim back the VAT myself.

I didn't mind that as I see a car I really liked so he then said message me on whatsapp and he will send me the details of the car i was interested in. well this is where i'm disappointed with the company as i sent a message with no reply which i find very unprofessional and rude! I was only looking to buy a car for personal use and got treated like a criminal.

5 December 2023
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Ayd.

We are very disappointed that you feel the way you do, we certainly didn't mean/wish to make you feel that way. We aim to be professional to everyone, and I was very open and honest about the position we are in with regards to supplying to your market.

As I mentioned we supply between 12 and 15 per month to a dealer and we have recently agreed to not supply cars to other customers there. You are exactly the sort of customer who we like to do business with, however on this occasion we cannot, due to that agreement.

With regards to your comment about having to pay the VAT and reclaim it yourself, I have sent you the details of a company who can do that for you. We hope you every success in finding and importing your car.

Kind regards.

Alistair Benn

Rated 5 out of 5 stars

MMH International is REAL, TRUSTWORTHY and EFFICIENT

I had the pleasure of dealing with Chris Nelson at MMH International whilst importing a Tesla Y from the UK to Barbados.
Anyone reading this, please accept this as a bona fide reference from a first time customer who discovered MMH through a Google search.
It’s a little unnerving sending large sums of money by wire transfer with nothing more than a promise of good faith. Especially these days with all the attempted fraud online.
Anyone who reads this can take comfort that MMH International is REAL and TRUSTWORTHY .
Chris was very efficient and professional in his duties to me as a customer. The acquisition of the vehicle, the logistics of delivery to port and the shipping CIF Barbados all went off very smoothly.
Documentation and transfer of the vehicle again were seamless.
These are aspects of vehicle acquisition that are taken for granted in first world countries. Not so when you try and deal with island nations.
Chris was also very helpful in providing incremental documentation that was required by myself not only for importation but for registration and insurance purposes.
All in all a FIVE STAR experience.
My only caution in doing this transaction again, has nothing to do with MMH. My advice would be to work backwards to discover what the host country insurance/registration requirements are BEFORE acquisition. ONLY because this was a TESLA, a vehicle which in Barbados still has very little presence. Getting the vehicle to Barbados was no issue. The biggest problems occurred with insurance and registration as this vehicle brand was virtually unknown. In spite of having completed his obligations to me, Chris continued to be helpful in assisting me navigate this process as well.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

MHH it’s a very professional exporting…

MHH it’s a very professional exporting UK
Company.
Very responsive reliable and trusted organisation.
Well done MHH Team

7 September 2023
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Demetris,

thanks so much for taking the time to share your review. We're very grateful and hope you enjoy your new car.
All the best
Alistair and the MHH Team.

Rated 5 out of 5 stars

MHH is the real deal for car exports

For anyone considering a car/bike purchase for export, I personally recommend MHH. I dealt with Chris Nelson and found him to be really helpful - including dealing with me on a Saturday….

1 May 2023
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Thank you so much for taking the time to share your car import experience on our page. We really appreciate it and hope to work with you again.
Keep in touch from Chris & The MHH Team

Rated 5 out of 5 stars

Great service

Hi, this is my second time to MHH
and the service was very very good!
I’m definitely going to continue working with them, well done!!

18 May 2023
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Isaac, thanks for taking the time to share your review online. We really appreciate it and are delighted you are so happy. Enjoy your new car.
Keep in touch. All the best from Chris and the MHH Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look