Miaplaza, Inc. Reviews 

666
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly customizable coursework and the engaging video lessons that make learning fun for children. Parents love the intuitive parent portal and the incredible flexibility that allows families to easily manage daily schedules. Consumers also deeply appreciate the outstanding customer support team, noting that representatives respond very quickly and answer all questions completely. Some reviewers were not happy with technical issues, system bugs, and unexpected errors during school hours. Some people also felt that constant platform updates and specific features like mandatory typing timers caused unnecessary frustration.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is super easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support team as responsive,... See more

Product

Clients share positive opinions on product, highlighting the flexible curriculum and variety of classes.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are courteous,... See more

Response time

Customers had positive experiences with response time, consistently noting that support teams answer emails... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with Miacademy. Our autistic son has really struggled with school, but after trying many, many programs, both in-person and online, we feel like we have finally found the one that works f... See more

Company replied

Rated 5 out of 5 stars

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (... See more

Company replied

Rated 5 out of 5 stars

Hello Miacademy Team, I wanted to share my appreciation as my son has just completed 2nd grade with Miacademy. He learned so much this year and truly enjoyed all of his subjects. Thank you f... See more

Company replied

Rated 5 out of 5 stars

My kids enjoy school because of Miacademy! Its engagement in the learning is the best. If you ever need help or support customer service responds very quick and has taken care of any problem.

Company replied


Company details

  1. Career and Education Provider

Written by the company

If you and your student are unsure which online K-12 curriculum is right for you, Miacademy (and 7th-12th site, MiaPrep) offer very low-cost first month trials and a 30-day money-back guarantee. Members have access to the complete K-8 or 7-12 curriculum with engaging learning videos loved by students, fully customizable scheduling, and easy reporting features in the parent portal, plus optional community features and learning games. The comprehensive curriculums are perfect for homeschooling families, or for classrooms looking for ways to offer personalized learning paths for their students.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

666 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(666)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My daughter loves your learning…

My daughter loves your learning platform, and I also love it. It's extremely easy to navigate and also, your customer support is top knotch!

5 November 2025
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Reply from Miaplaza, Inc.

Thank you so much for sharing your feedback, Maranda! We're so happy to hear that both you and your daughter are having a great experience with Miacademy. ❤️

Rated 4 out of 5 stars

Excellent Parent Access

I love how I have access to all of my kids curriculum, even answer keys. I like that we can order actual workbooks which is a good way to break away from the computers for ELA. I love how we are notified when students use more than 3 attempts on a assessment and have the option to reassign the lesson. This allows me to make sure my students are really learning the material.

24 October 2025
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Reply from Miaplaza, Inc.

Thank you for sharing, Jennifer! We're happy we can help with easily accessing the curriculum, and understanding how your students are doing.

Rated 5 out of 5 stars

My son loves Miacademy

My son loves Miacademy! And is now elated that the workbooks are spiral bound. Thanks for listening and adapting the workbooks to make it easier to write in!

23 October 2025
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Reply from Miaplaza, Inc.

Thank you for your kind words! Feedback from families like yours allows us to find ways to adapt and make our curriculum more accessible for all families.

Rated 3 out of 5 stars

The videos are too much for a kid with adhd

Too much for kids with adhd

22 October 2025
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Reply from Miaplaza, Inc.

Thank you for your feedback. We’re sorry to hear that the videos have felt overwhelming for your child. Every learner’s needs are unique, and we know attention and pacing can make a big difference. Your feedback is really valuable for us as we work to improve the experience! If you'd like to share more about how we could make this part of your child's learning better, please reach out!

Rated 4 out of 5 stars

My kids love miaacademy,thats good…

My kids love miaacademy,thats good enough for me!Idid feel as the parent it took awhile to navigate and get set up correctly maybe a little more support for first timers

15 October 2025
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Reply from Miaplaza, Inc.

Hi, Misty! We sincerely appreciate your feedback and are consistently implementing new ways to help new families navigate Mia for the first time, such as the parent account tutorial and videos at the top of your account. Feel free to reach out to our customer service team if you need any assistance, or even just want a second set of eyes to make sure all looks well! We're here for you!

Rated 5 out of 5 stars

quick and helpful responses

I appreciate the quick and helpful responses and solutions through email.

15 October 2025
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Reply from Miaplaza, Inc.

Hi, Kellie! Thank you for your kind review. Our customer service team is dedicated to helping customers get what they need in a timely manner, in order to provide the best homeschool experience for their kiddos!

Rated 5 out of 5 stars

Best decision ever

We love Miacademy because learning is fun ,classes are flexible and we didn’t know how much we needed this ! Thank you Miacademy and one of favorites is the Spanish clases!

21 October 2025
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Reply from Miaplaza, Inc.

Thanks for sharing, we're glad you found Mia and it's been a great fit! We also appreciate the feedback about the Spanish courses!

Rated 5 out of 5 stars

Game changer!

It's been amazing and such a needed boost toy son's education. He looks forward to the lessons. They grade for me and I can adjust courses to his particular level. Love it!!

13 October 2025
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Reply from Miaplaza, Inc.

Thank you for sharing Andrew! It warms our hearts to hear your son looks forward to learning!

Rated 5 out of 5 stars

We love Miacademy

Customer service is great at getting back to me quickly. My kid loves the curriculums and love the freedom to pick and choose how much or how little from Miacademy I want to use.

17 October 2025
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Reply from Miaplaza, Inc.

Thank you for sharing your experience! It’s great to hear that your child is enjoying Miacademy and that you’ve found the flexibility to use it in the way that works best for your family. We appreciate your kind words about our customer service team and love knowing the program is meeting your needs!

Rated 5 out of 5 stars

My sons love Miacademy & Miaprep

My sons love Miacademy & Miaprep! They love the videos, the activities. We all find it particularly refreshing and engaging for younger and older students. We switched from another program that was far too repetitive for their liking (they would get bored and we were unhappy that it gave no variety) but that’s not the case with Mia!! Love it. Would give 10/5 stars if possible

13 October 2025
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Reply from Miaplaza, Inc.

Thank you so much for your kind words, Priscylla. We're happy to have your family at Mia!

Rated 5 out of 5 stars

Love love LOVE this curriculum!

Love love LOVE this curriculum!! It is the absolute best we have tried AND our kids love it as well! So, YES, I definitely recommend! Not to mention… the customer service is outstanding! Super responsive and there to help. 100%.

6 October 2025
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Reply from Miaplaza, Inc.

Thank you so much for your kind review, Ashley! We're glad to hear your kiddos are enjoying the curriculum as well! We'll be sure to share this with the customer service team.

Rated 5 out of 5 stars

Simple & Easy setup!

It was very easy to use the site and set up my child's account. Everything was completed quickly and email communication was efficient and speedy!

13 October 2025
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Reply from Miaplaza, Inc.

Thanks for sharing, Michelle! We're glad to hear everything went well with set up. Please reach out if we can help with anything along the way!

Rated 5 out of 5 stars

I have 3 children who use these…

I have 3 children who use these programs . One in Always Ice cream , one in clever Dragons and one in miaprep . I love how easy to follow along the video’s are and very informative the program’s are. With the added PDF printable’s I feel the the education they are receiving is very well rounded and I highly suggest any homeschool parent looking for a good online program that’s both structured yet self paced this is it!

29 September 2025
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Reply from Miaplaza, Inc.

Thank you for sharing your experience! It’s great to hear that all three of your children have found the program that best fits their unique needs and preferences. We love knowing that the videos, printable materials, and balance of structure and flexibility are working well for your family. We appreciate your recommendation!

Rated 5 out of 5 stars

Quick, thorough, and actually helpful

New to scholar shop and homeschooling but they’ve been able to answer all my questions in a way I could understand and efficiently! Very unusual for customer service now a days!

6 October 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for sharing your experience! It’s great to know our team was able to answer your questions clearly and efficiently. We appreciate your kind words and are so glad to have you as part of the Miacademy community!

Rated 3 out of 5 stars

It's been ok.

It's been ok.

I truly wish they sold their courses 100% print free and you could buy the textbooks.

They don't and what is not stated v to clearly is buying textbooks doesn't mean you won't have to still print.

22 September 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for your feedback! We offer workbooks for many courses and plan to make them available for all subjects in the future. Students can also complete PDFs digitally using most PDF editors, which can make things easier for families who prefer less printing. We appreciate your input as we continue improving the customer experience!

Rated 5 out of 5 stars

Do yourself a favor and at least give them a try

Miacademy has been great so far. My kiddo started 6th grade a couple months ago and has enjoyed doing this platform. One thing to highlight is Miacademy’s customer service - it is top notch. They run a facebook page where they answer so many questions from parents and very quickly. They also respond to inquiries and emails very promptly. I have had a great experience as a parent in dealing with them as we use state funds to go this route. My only advice would be to at least try it out and see if it’s a good fit for your family.

26 September 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for this thoughtful review, Jane! We'll make sure to share your kind words with the team. It’s great to know your experience with Miacademy was a positive one, that’s exactly what we strive for!

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