Murphy Home Reviews 36,202

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly demeanor, highlighting positive interactions from sales to delivery. The delivery service is consistently described as efficient, punctual, and careful, with many appreciating the assembly of products and removal of old items and packaging. People are also very satisfied with the quality of the products and the overall service provided. However, some customers experienced issues with delivery, including unannounced delays and broken sentimental items during transit. A few people also reported problems with furniture not closing properly, though these issues were promptly resolved by the company.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the efficiency and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and... See more

Product

Clients share positive opinions on product quality. Many reviewers highlight that products are well-made,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the quality of the furniture,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sean & Alan arrived bang on time as advised by advance notice text. Makes such a difference from hanging around for people who invariably show up at end of delivery window or late ! Both lads very he... See more

Company replied

Rated 5 out of 5 stars

Rory & Martin delivered my daughter's new double bed & mattress this morning, they were spot on within the times I was given for delivery! They had removed the old bed & mattress & had the new one unp... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience with the sales lady, Caitlin. She was very knowledgeable and assisted us in making the correct decision in buying a bed. We will definitely consider Michael Murphy whe... See more

Company replied

Rated 5 out of 5 stars

Cezery and Richie from Murphy Homes did an amazing job of delivering on time, assembling the bed perfectly. They did all this with enough heads up given over call and messages about their time of arr... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Accessories
  4. Homewares Shop
  5. Mattress Shop
  6. Sofa store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

36K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Punctual arrival, friendly and helpful advice.

Punctual arrival. Friendly delivery and installation of our furniture. Helpful advice on location and assembly of the guest bed.

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

A brilliant experience with the lads

A brilliant experience with the lads. Arrived on time and had the bed installed in minutes. They even popped the new mattress on and were only short of reading me a bedtime story. Thanks so much fellas 👍

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Good

The delivery team (Michael and Peter) did a great job.

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for 5 stars! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Transparency and service very good

Transparency and service very good. Quick delivery and assembly by professional.
Thank you.

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Dennis! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

I recently had a fantastic experience…

I recently had a fantastic experience with Murphy Home furniture company. From the very beginning, it was clear that their main focus is understanding exactly what the customer wants and making sure every detail meets those expectations. The team was attentive, helpful, and genuinely committed to delivering the perfect result.

The quality of their products is outstanding. Every piece feels well-made, durable, and beautifully finished, showing real attention to craftsmanship and detail. It’s rare to find a company that combines excellent customer service with such high-quality furniture, but they truly do both exceptionally well.
I would highly recommend them to anyone looking for furniture that is stylish, reliable, and tailored to the customer’s needs.

27 March 2026
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our team, products and service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Good team

Good sales team, good delivery team, on time arrival and installation , professional team.

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great lads

Great lads, got the bed and mattress setup while I was on a work call. Quite, efficient and quick!

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback for our team! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Furniture Purchase & Delivery

Bought three bits of furniture and a mattress in store, staff were very helpful. Delivery process was very efficient, text received the day before with approximate time. Cezary and Richie were great and built all the furniture and asked if anything needed to be adjusted after being built. Great experience overall with Murphy Home.

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving our team such great feedback Rory! We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Alan and Ryan were brilliant

Alan and Ryan were brilliant, ensured we knew how to manage the lift and were really efficient

27 March 2026
Murphy Home logo

Reply from Murphy Home

Thank you for leaving our team a great review Martina! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

I had made a purchased a sofa at the…

I had made a purchased a sofa at the Airside branch and there was an issue with it. I went to Andy at the same branch. He had a technician out to me within one day and the issue resolved. Not alone that, then Andy followed up with a phone call to make sure all was in order. Thanks so much to Andy for his help. Regards Niall

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback for our team Niall! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent delivery service

Excellent service, delivery team on time and very polite. Also offered to take item out of packaging and took packaging away. Delighted with my purchases would recommend!

8 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Positive interactions all round

I've had only positive interactions with Michael Murphy Furniture. With this delivery Craig and Kyle arrived within the stated timeframe. They unpacked my piece of furniture outside and carried it upstairs to the room of my choice. The dressing table is great quality and at a reasonable price. Very happy with it.

24 April 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our team, products and service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery was excellent and very polite delivery drivers

The order was received very quickly and on the date and time specified. Alan and Ryan who did the delivery were lovely, polite and delivered our items with upmost care. Very nice, cheerful guys.

6 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is great to hear, thank you for leaving 5 stars for our team Sinead! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Great customer service in store with very helpful staff they also provide an excellent delivery service. I would definitely recommend.

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Michael Murphy furniture were very…

Michael Murphy furniture were very helpful when we had a problem with a piece of furniture that we purchased. There was no problem replacing it, and very promptly too.
John and Arran delivered the furniture and they were very friendly and helpful. And they arrived at the specified time which was great. Great service indeed.

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery Martin and Rory

Said delivery would arrive between 7 and 8. It arrived with Martin and Rory at 7.03. Excellent service.

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for your great feedback Joyce! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great after sales service

We had a problem with our hall table as the drawers were not closing properly. Norman arrived a couple of days after we reported the problem and he fixed it in a few minutes.

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is great to hear, thank you for leaving 5 stars for our team! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Perfect Service

I was notified the evening before of ETA was between 7.30 & 9.30. They were there at the stated time. This was very helpful becaof my commitments on that day.
The guys that delivered were very pleasant and professional.

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Came on time

Came on time, were quick and efficient and cleaned up when finished. Was very happy with the service

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars Brian! Kind Regards, Murphy Home.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look