Murphy Home Reviews 36,195

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 6,189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly demeanor, highlighting positive interactions from sales to delivery. The delivery service is consistently described as efficient, punctual, and careful, with many appreciating the assembly of products and removal of old items and packaging. People are also very satisfied with the quality of the products and the overall service provided. However, some customers experienced issues with delivery, including unannounced delays and broken sentimental items during transit. A few people also reported problems with furniture not closing properly, though these issues were promptly resolved by the company.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the efficiency and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and... See more

Product

Clients share positive opinions on product quality. Many reviewers highlight that products are well-made,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the quality of the furniture,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sean & Alan arrived bang on time as advised by advance notice text. Makes such a difference from hanging around for people who invariably show up at end of delivery window or late ! Both lads very he... See more

Company replied

Rated 5 out of 5 stars

Rory & Martin delivered my daughter's new double bed & mattress this morning, they were spot on within the times I was given for delivery! They had removed the old bed & mattress & had the new one unp... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience with the sales lady, Caitlin. She was very knowledgeable and assisted us in making the correct decision in buying a bed. We will definitely consider Michael Murphy whe... See more

Company replied

Rated 5 out of 5 stars

Cezery and Richie from Murphy Homes did an amazing job of delivering on time, assembling the bed perfectly. They did all this with enough heads up given over call and messages about their time of arr... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Accessories
  4. Homewares Shop
  5. Mattress Shop
  6. Sofa store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

36K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Seán & Alan - Dynamic Duo

Seán and Alan did a top job today. They were no more than 20 minutes and left the place spick and span! Great service from store staff too!👏🏼👏🏼☺

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for your great feedback, we’ll make sure to pass your review onto the team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Luke and Craig delivered the furniture…

Luke and Craig delivered the furniture as promised on the date and time agreed.
No fuss or bother to them placed everything where wanted and assembled everything.
Very efficient didn't delay for a minute. Very pleasant guys.

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

I visited the store looking for a…lamp

I visited the store looking for a particular style of lamp and had a lovely experience with the assistant manager Emily who guided me in the right direction
She was very informative and knowledgeable I am delighted with my purchase and will be back again

8 April 2026
Unprompted review
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Reply from Murphy Home

Thanks for the great review! We are glad to hear that you are so happy with your purchase and we look forward to welcoming you back instore. Kind Regards, Murphy Home.

Rated 2 out of 5 stars

Visited a few times while planning all…

Visited a few times while planning all the details of our new home. The staff were lovely when available, but the items themselves left a lot to be desired. I couldn’t find a floor lamp that wasn’t wonky, some of the furniture joints were poorly finished, easily scratched , all very flimsy.
In the end, we decided to go elsewhere, as the overall quality didn’t match expectations, especially considering the store’s 5-star rating. A friend of mine ordered a sofa and has been happy with it so far, but mentioned feeling pressured to leave a review when asked by the delivery staff. Looking more closely at the reviews, they do seem a little inflated.
Maybe others have had better experiences, but I’d genuinely be interested to hear more long-term feedback about the quality.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Tony and Kyle were really great

Tony and Kyle were really great. They came on time and were very good and helpful.

18 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory and Jamie arrived on time and were…

Rory and Jamie arrived on time and were very obliging and friendly.
I would highly recommend murphy's .

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Two really friendly helpful lads .Great…

Two really friendly helpful lads .Great service all done in quick time .They are a great asset to any company ,giving great customer service 👍🏻

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan

Sean and Alan arrived exactly at the time they said they would and had my bed setup in no time at all. Both extremely polite and friendly and a credit to Murphy furniture.

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Exactly came for delivery on time

Exactly came for delivery on time. Text 20 minutes before arrival. Professionally assembled the table and took away old table and chairs.
Very happy with the overall experience.

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

I dealt with Louise and was very…

I dealt with Louise and was very satisfied with the service. She was very helpful and really efficient with sending on our measurements, quote etc. Highly recommend.

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! We are really to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Overall a great experience from the…

Overall a great experience from the assistance in the Sandyford store through to the timely delivery. Table and rug arrived in the time slot I was notified about . The two gentlemen who delivered (Rory and Jamie) were both friendly and helpful and we are delighted with the furniture. Highly recommended.

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review Frank! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service from Michael H

Michael looked after me today. He was very helpful and knowledgeable about the pieces of furniture I was purchasing. He also facilitated a later delivery date that suited me better.
Very happy with my visit and purchase.
Mary B

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review Mary! We are happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Good experience across the board

Good experience across the board, from the in store experience in Airside itself to organising delivery dates with the office and the drop off too. The two delivery lads (Sean and Alan) were great. No fuss, smile on their face and left the item where requested

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Couch delivery

Sean and Alan were on time, efficient putting together the couch, and friendly. Successful delivery. Victoria worked with us over several days to find the right couch for us and the order went through quickly.

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving such great feedback for our team Jenna! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sofa Delivery

Barry and Arran were so quick and efficient with our delivery. Removed our old furniture and assembled the new item in under 20 minutes. Tidied up everything as they went along. Amazing service!

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Melanie! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Murphy home Delivery Rory and Jamie excellent service

Rory and Jamie were on time, efficient and extremely professional. Nothing was too much trouble. Excellent service by Murphy Home. I will be recommending them. Thank you

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

A fantastic service

A fantastic service. Norman the techican arrived ahead of time. He explained and fixed the issue with my kitchen table in a very professional & friendly manner. Louise

19 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for your 5 star review Louise! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent

Friendly, kind, made sure everything was exactly as we wanted. Two very good representatives of your company and a pleasure to meet.

18 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving such great feedback for our team Jean! Kind Regards, Murphy Home.

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