Murphy Home Reviews 36,195

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 6,189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly demeanor, highlighting positive interactions from sales to delivery. The delivery service is consistently described as efficient, punctual, and careful, with many appreciating the assembly of products and removal of old items and packaging. People are also very satisfied with the quality of the products and the overall service provided. However, some customers experienced issues with delivery, including unannounced delays and broken sentimental items during transit. A few people also reported problems with furniture not closing properly, though these issues were promptly resolved by the company.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the efficiency and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and... See more

Product

Clients share positive opinions on product quality. Many reviewers highlight that products are well-made,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the quality of the furniture,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sean & Alan arrived bang on time as advised by advance notice text. Makes such a difference from hanging around for people who invariably show up at end of delivery window or late ! Both lads very he... See more

Company replied

Rated 5 out of 5 stars

Rory & Martin delivered my daughter's new double bed & mattress this morning, they were spot on within the times I was given for delivery! They had removed the old bed & mattress & had the new one unp... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience with the sales lady, Caitlin. She was very knowledgeable and assisted us in making the correct decision in buying a bed. We will definitely consider Michael Murphy whe... See more

Company replied

Rated 5 out of 5 stars

Cezery and Richie from Murphy Homes did an amazing job of delivering on time, assembling the bed perfectly. They did all this with enough heads up given over call and messages about their time of arr... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Accessories
  4. Homewares Shop
  5. Mattress Shop
  6. Sofa store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

36K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Jamie & Bernard

Jamie & Bernard delivered our couch- they were so lovely to deal with, they had to negotiate some very tight areas but did so with smiles all while taking care not to damage anything along the way. They were brilliant!

15 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great communication from guys and…

Great communication from guys and prompt delivery from Cezary and Richard.

Very polite guys

14 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory & Martin delivered my daughter's…

Rory & Martin delivered my daughter's new double bed & mattress this morning, they were spot on within the times I was given for delivery! They had removed the old bed & mattress & had the new one unpacked & assembled in place within minutes. Two very friendly, professional guys. Definitely 5 star rating from us!

14 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Just to say a big thank you to Sean and…

Just to say a big thank you to Sean and Alan for making the delivery of a piece of furniture from Murphy Home as easy as possible for me .. it wasn’t straightforward as I am using a storage unit while I move house .. the communication was terrific and there was no hanging around waiting etc really appreciated Jan Ashbourne Co Meath

14 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for leaving such great feedback for our team Jan! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Bed and mattress delivered efficiently and on time.

Our new bed and mattress was delivered by Sean and Alan on time with very good communication on the day before and on the morning of delivery. Our old bed, mattress, and headboard was taken away. The new bed was assembled in no time at all. Sean explained important details on the new mattress. All in all, it was a very efficient delivery.

14 May 2026
Unprompted review
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Reply from Murphy Home

Thank you very much for leaving us such a great review Margaret, we’ll make sure to pass your feedback onto the team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience

Great experience. We ordered a two piece from the outlet store in Newbridge where we spoke with Cian - very helpful!
The delivery came within days from Sean & Alan - very efficient and professional. Would recommend!

14 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for your review Emily! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Thank you - Norman - Technician for sofa

I recently had the pleasure of having Norman visit our home to look at a couple of issues with our new sofa from Michael Murphy, and I couldn’t be happier with the service he provided.

There was a small stain on the back of the sofa that had been bothering us, and Norman was able to clean it so well that it now looks completely like new. We also had a problem with one side of our recliner sofa making a strange noise. Norman took the time to work on it carefully and successfully fixed the issue—the noise is completely gone. On top of that, he kindly bolted the two sides of our recliner sofa together, which has made it much sturdier and more comfortable to use.

Throughout the entire visit, Norman was extremely professional while also being very friendly and easy to talk to. I truly felt that he cared about getting everything just right and that he would do everything he could to make our sofa perfect.

Thank you, Norman, for your excellent work and outstanding service.

14 May 2026
Unprompted review
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Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Staff were polite and professional

I was given a time frame of between 8 and 10am. Delivery arrived just gone 8am which allowed me get on with my day. So punctual. Barry and Aaran delivered a new mattress and took away the old one. The two men were polite and professional.

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory and Martin arrive on time very…

Rory and Martin arrive on time very polite men was a pleasure dealing with them they put my suite togeather very quickly very pleased with it also thanks to Murphy’s the were dead on time with my order great service from everyone

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Fast delivery and quick assembly

Fast delivery and quick assembly
The 2 guys where excellent 👏
Highly recommend thank you

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Kyle and Shane arrived on time

Kyle and Shane arrived on time, they were very helpful and understanding and fixed the sofa very well into place! Thanks

14 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great Irish company to do business with 😊

Delighted with the quality of the furniture and the very efficient sales people we dealt with when in the Newbridge and Airside stores. . (Sean, Alan )1st May , Paul and Bernard (14th May )delivered the furniture on the days and times arranged . Very friendly and efficient workers .I would highly recommend Murphy Home .

14 May 2026
Unprompted review
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Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review for our team Linda. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Top top delivery men and very…

Top top delivery men and very accommodating thanks lads

14 May 2026
Unprompted review
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Reply from Murphy Home

Thank you for leaving 5 stars for our team Leon! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Very helpful and highly recommend…

Very helpful and highly recommend Michael Murphy furniture
The installation team were professional and took away cardboard waste and old mattress

11 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delighted with my new couch

Delivered on time by Paul and Bernard who were v friendly and no problem setting up tidying up and making sure my new couch was fully working before leaving. Also it was a pleasure to order again from Swords always so helpful and organised.

12 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

We appreciate you taking the time to leave such great feedback. We look forward to welcoming you in store again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard were wonderful

Paul and Bernard were wonderful. Early clean efficient and cheerful...perfect

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving such positive feedback. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Very prompt, friendly and efficient delivery service. We were kept up to date with the delivery time, and the furniture was placed upstairs in our house exactly where we wanted it with absolutely no mess or fuss :)

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

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