Michaels Financial Reviews 

110
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Emma and Louis were fab in securing us our mortgage and being a huge help with particularly self employed accounts. It's not easy finding someone who knows enough about self employment and securing a... See more

Rated 5 out of 5 stars

Michaels have been brilliant with sourcing me a suitable mortgage handling the formal application and the mortgage has been formally agreed within days. I am very pleased with the updates that I r... See more

Rated 5 out of 5 stars

Emma and Carmen are great and really made the process of finding a mortgage that worked for us, nice and easy - despite our case not being as simple as it may have been for others. They're lo... See more

Rated 5 out of 5 stars

Buying our first home and Emma has been amazing throughout the whole process, she has gone above and beyond to explain things and reassure me when I didn’t have a clue! I felt completely comfortab... See more

Company details

  1. Mortgage broker
  2. Finance broker
  3. Insurance broker

Written by the company

Michaels Financial, part of the Michaels Property Group, are a customer centric mortgage & insurance brokers based out of Colchester in Essex.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(110)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent delivery of service from Emma Dukes

Emma Dukes was really amazing throughout my experience, even while I was house hunting she kept checking in on me and wished me luck until I finally got my house. She was really kind and friendly and gave me best advice, especially when I was unsure about the whole process. I was amazed at her availability whenever I approached her she always responded promptly. I have genuinely had the best service from her and she ensured she found me the best deal on the market. I strongly recommend her, she is brilliant and cannot thank her enough.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Cannot thank Michaels Financial enough

Cannot thank Michaels Financial enough, highly recommend and outstanding service! Polite and always happy to help no matter the question! Dom you really are amazing thank you so much! Couldn’t have done this without you.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Grade A Service

The whole team has been fantastic. Special mention to Dominic and Michelle for their hard work and support - and for dealing with my pestering without going completely mad! Thank you so much

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Emma was fantastic

Emma was fantastic. I strongly recommend and will defiantly use the Michaels again. Emma made the whole process very smooth and explained everything so I understand it clearly. I highly recommend Emma as she is very professional and very helpful. Chaminda

2 August 2022
Unprompted review
Rated 5 out of 5 stars

Emma is the greatest

Emma is the greatest! She is kind, patient and professional. She was always available for us and took time to explain the whole process clearly and concisely and solved all queries in a matter of minutes. We chose Michaels because we bought from them and communication between departaments was indeed very effective. I strongly recommend the whole team and would like to take this opportunity to thank Emma for everything she has done for us

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Dom was very supportive

Dom was very supportive, reassuring and step by step guidance throughout the journey to securing our mortgage. We were hopeless but he made us hopeful, we were uncertain but he reassured. We can't thank Dom and team enough.

15 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Emma Dukes at…

Excellent service from Emma Dukes at the colchester branch, really friendly and a great help if I had any queries, would use her every time.
Was told by a previous mortgage advisor that I wouldn't get a mortgage and Emma managed to secure me a mortgage I was happy with.
Would highly recommend.
Thank you Emma.

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Erin Lee

We chose to use Erin Lee as our advisor and we couldn’t be more pleased. Erin worked really hard on our mortgage and nothing was too much trouble for her. She kept us updated through the process right up until the last step. I would highly recommend her as she is very professional, knowledgeable and clearly loves what she does. Thanks Erin :) Feon Gemma and Ed

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Michaels's financial agents are bravo!

Michaels's financial agents are extremely good in their job, especially Erin L who started with us and till the end of the mortgage process. Erin L was very patient and polite in manner, she answered every question we asked. She responded quickly to our emails and calls without delays. Thanks, Erin for a job well done!

I will recommend people to Michael's financial due to the service we have received

9 July 2022
Unprompted review
Rated 5 out of 5 stars

Best ever …

Omg.This has to be the best mortgage Broker ever.Dominic was very professional and kind.He helped us from the very beginning till we secured a mortgage. He responded to any queries quickly without any delay. He was always in contact to keep us updated . Dominic and team are very good at their job

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Erin and her team were very helpful and made the job of remortgaging our property stress free. I would highly recommend using Michaels.

21 May 2022
Unprompted review
Rated 5 out of 5 stars

Dominic Was fantastic

Dominic Was fantastic. Highly recommend and will Defiantly use again. Made the whole process very easy and explained everything so we understand it clearly. Thank you for your help - excellent service 😊

16 May 2022
Unprompted review
Rated 5 out of 5 stars

Dominic at Michaels has been extremely…

Dominic at Michaels has been extremely helpful and thorough from the beginning, although we have not completed yet and our purchase is still going through he has been there every step of the way and is always available to talk to when you have a question or unsure of anything - I have nothing but good words to say!

29 April 2022
Rated 5 out of 5 stars

remortgage!

we had michaels sort out our remortgage for us and i can't say thank you enough, very helpful from start to finish! very good at answering any questions we had and very professional from start to finish!

thank you again!

adam and nicola

21 April 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look