Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, friendly, and thoroughly knowledgeable during property viewings and sales. Consumers note that agents consistently go above and beyond to answer questions promptly and provide seamless support throughout the entire moving process. Some people also felt that the customer service team provided outstanding communication and kept everyone thoroughly updated during difficult moments. Reviewers highlight the impressive response times and swift replies to emails and inquiries, making ongoing communication completely effortless. People truly appreciate the smooth user experience and unwavering dedication, ensuring property transactions are managed stress-free from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their exceptional professionalism, helpfulness,... See more

Service

People report positive experiences with service, noting that staff members are consistently friendly,... See more

Customer service

Users describe positive interactions with customer service, highlighting that reviewers felt consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the team ensures a... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

I cannot fault this Estate Agent. The service I received from the outset was first class. They keep you updated weekly throughout the process and worked tirelessly to ensure my property completed qu... See more

Rated 5 out of 5 stars

I cannot recommend this estate agent enough, from the very first meeting with Lee to closing out with Nikki the whole team has been outstanding in many ways. The care, patience and understanding in se... See more


Company details

  1. Estate Agent
  2. Commercial Agent
  3. Mortgage broker
  4. Property Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

We used Michael's to find a property to rent. Kyle was very helpful and flexible throughout the process and gave us lots of useful information before we moved in. He has been responsive and easy to contact, as have the property management team. Thank you!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Kieran was friendly

Kieran was friendly, professional, and easy to talk to. He answered all our questions clearly and made the viewing smooth and stress-free.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

We are First Time Buyers and have just…

We are First Time Buyers and have just bought our house with Micheals. We had previously not had a good experience with Estate Agents but Micheal Bickmore and Jo Davy took on our sale and were amazing. They were very attentive and gave regular updates, as well as being friendly and supportive to get the sale through. A special shoutout to Lee who had not been a part of this sale but worked hard to get our exchange through when Jo and Micheal weren’t there, thank you!
I would choose Micheals if we sold in the future, but we have our dream house now!

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Jacqui was fantastic

Our experience with Michaels has been fantastic. At the point of exchanging yesterday we had a call congratulating us and throughout the whole process the communication has been seamless. We're so grateful for such a smooth process and that's down to Jacqui Spence. Fantastic colleague who's really looked after us. Thank you for everything!
Em and Joe

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Smartly dressed, very knowledgeable and looked anything we asked up for us. Helpful

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Kieran

Kieran was professional and engaging, full of information, asked us questions and had most of the answers to ours. Cheers

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional agents The best by far

I am very impressed with the agents at Michael’s I have had difficulties with previous agents as soon as I changed to Michael’s the effect was immediate. Very professional from the initial meeting well dressed polite and straight talking plus professional photography & onwards. They literally got me an offer on my house on the first day it went on the market. The agent who did a video viewing turned up on time & closed the deal.
Can’t say enough about this company they stand out as the best out there currently you would not regret using Michaels to sell your property.
Would give more stars if I could ⭐️⭐️⭐️⭐️⭐️

3 October 2025
Unprompted review
Rated 5 out of 5 stars

10/10 for Michaels Property Consultants

Michaels were an absolute pleasure to buy from - friendly regular updates, a great balance of professional yet personalised service. They really took the sting out of the process and steered me through every step. Thank you!! I’m thrilled to be in my new home.

.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I was kept well informed

I was very happy with the way the purchase of my new home was handled and found the staff at Michaels very helpful and kept me well informed though out the process I would certainly recommend them

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I had Jacqueline as my agent.

I had Jacqueline as my agent.
She was very helpful throughout the whole process, she always got back to me quickly, and gave me regular updates.
Great services thank you

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Kieren is a great asset to Michaels

Kieran has shown me around houses a couple of times now and has been fantastic both times. He’s friendly, polite and knowledgable and is a great asset to Michaels.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Colchester Kieran

We had Kieran for our viewings in Colchester. He was a very pleasant agent, very efficient and friendly with the knowledge to accompany. We would definitely be happy to be shown around again by him and seems to be a great representative to your Estate Agency.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

He is so professional and very friendly…

He is so professional and very friendly and helpful we had a great discussion and he’s really helpful great asset to Micheals

29 September 2025
Unprompted review
Michaels Property Consultants logo

Reply from Michaels Property Consultants

Thank you so much for your kind words! 🌟 We’re delighted to hear that you had such a positive experience. Your feedback means a lot, and we couldn’t agree more – Kieran is truly a great asset to Michaels. We’ll be sure to pass along your appreciation!

Rated 5 out of 5 stars

Kieran was very professional and…

Kieran was very professional and polite. He was knowledgeable about the property and able to answer questions fully. He has a friendly manner and is an asset to the company. Our dealings with Michael's Property have been very good.

26 September 2025
Unprompted review
Michaels Property Consultants logo

Reply from Michaels Property Consultants

Thank you for taking the time to share your feedback. We’re so pleased to hear that Kieran provided you with a professional, knowledgeable, and friendly service. He is indeed a valued member of our team, and your kind words mean a lot. We’re also delighted that your overall experience with Michael’s Property has been very positive, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great team

Aaron has a great team at Halstead. Way ahead of its competitor's. Michael's were the only agent that provided viewings. We had a long chain which took at age. Michael's kept us up to date throughout that period. Massive shout out to Jacqui, she was brilliant. Highly recommended.

19 September 2025
Unprompted review
Michaels Property Consultants logo

Reply from Michaels Property Consultants

Thank you so much for your wonderful review! We’re delighted to hear that Aaron and the Halstead team were able to support you throughout the process, especially with a long chain. We’re proud that we could keep you updated and make the journey smoother. A special thank you for recognising Jacqui – she will be thrilled to hear your kind words. We truly appreciate your recommendation and are so pleased we could help.

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