I purchased my Micro Drone at the Makers Central show at the NEC. When setting up the drone for the first time I did have an issue with the controller. I contacted the customer service team and... See more
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My experience with micro drone has been great I received the micro drone 3.0 neo on January and I have been loving it. When I crashed it the company was happy to send over another one, I look forward... See more
The learning curve to becoming an adept drone flyer is quite steep but this is surely an economic way of doing it and their videos are full of helpful advice and once you start to get it these little... See more
They’ll just take your money and not deliver the drone. Even their earlier version reported lots of problems. Best avoid anything to do with Vernon Kerswell and his company. They’re more than a year a... See more
Company details
Written by the company
It’s small, maneuverable and customizable whether you’re an expert pilot or a first-time user.
Contact info
United Kingdom
- support@extremefliers.co.uk
- microdrone.co.uk
3.9
Great
98 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Pretty good, some points to improve
This is my first experience with a drone, and i can't use is very often, so i have to get used to the controls, but it's allright.
The done flies weel, and (very) fast, that's nice. When crashing, if the floor is a bit soft, it resist well to chocs. BUT sometimes parts stop working by themselves...
Customer support is great because they send you a new part for free.
If you're used to droning, i would maybe recommend Microdrone, but if you're new, i think i won't, because there's too many difficulties in regard of the fun, in my experience.
27 March 2017
Unprompted review
First class customer care
I had a minor issue with a PCB, which was solved very swiftly. Not only solved but the customer care went above and beyond what I expected.
Very unusual for such outstanding customer care in this day and age.
This company will go very far with service like that.
Thanks to all concerned, one happy customer.
Cheers
6 March 2017
Unprompted review
Excellent customer support
I had technical issue with the drone. Customer support from Micro Drone is very efficiency and they help me to identify the technical problem only with few mails exchange and send to me the replacement part straight after.
2 March 2017
Unprompted review
Excellent
Very good advice from the support.
I mad a mistake during my order, I've got a refund to make a new order everything is allright now
1 March 2017
Unprompted review
micro drone 3.0
I'm new to droning and it wasn't easy at the start to figure the controls, but after 5 batteries you get the hang of it. The micro drone 3 is good for thrashing around and then u can attached the camera and get some amazing video. I have worked my way through 8 blades so it is worth stocking up. I also have 4 batteries so I can have an extended play. Overall and as an amateur droner I have to say I'm happy with the product and the after care support.
27 February 2017
Unprompted review
Great support from Drone team!!!
I got 2 problems with Motor arm and charger, then they replace new ones for me.
I highly appreciate your quick support with wonder policy for customer!!!
21 February 2017
Unprompted review
First Time User
This is my first drone and first anything remote controlled. I'm not very good at it but believe I'll be able to control this cute little flyer soon. I've had a few hardware problems, but the company has been quick to respond with assistance and needed parts. Can't wait to take it outside and give it a spin!
20 February 2017
Unprompted review
This is how customer service should be done
After I shared my issues with them, they were efficient, helpful and polite in solving my problems. Lidia responded quickly and made the experience painless. Other companies should learn how this is done. If only my car dealership were even remotely as good.
16 February 2017
Unprompted review
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