Microksm Reviews 25

I ordered @ £150 of outdoor clothing in sept 25 , few weeks later all excited as package arrives !!!! No a Best wishes card !!!!! And despite many emails stating it was on its way, you guessed it they never arrived , total scammers, should be prosecuted, DO NOT USE …. So much am I angered buy this I will now not buy anything of FaceBook again . Shocking customer service from FB.

Absolute Scam. Like everyone else ordered goods - waxed Barbour jacket - and only received a 'best wishes' card. Website disappeared too. Card unbelievably tracked through Royal Mail. DO NOT BUY THROUGH THEM

Didn't arrive. Refund from Credit Card.

Why didn't I check Trustpilot first????

As with most reviews I paid £40 for a wax jacket - got very excited as I got emails saying my order was being dispatched only to find an envelope size package with a note ‘BEST WISHES’
So pleased I used my credit card as I can get my outlay back

Paid over £100 for cycling clothing, received a post card, emailed, received an apology and promise of correct order sending again, 2 months later, they reply to emails with "be patient"
Absolute scammers.
Stay week clear of!!

Paid £90 for Barbour clothes. Recieved a card saying best wishes. It’s a scam !!!!

absolute scam, order $80 stuff comes only paper says thanks.

Absolute scam. Basically exactly the same experience as every other review. Lost £38 so feel lucky compared to some. Always review check any Facebook/instagram recommended company. Lesson learnt.

Definitely a scam! Ordered a jacket, made the payment and a day later the tracking number provided ceased to exist. I have no expectations to ever receive the jacket I ordered.

DO NOT ORDER ANYTHING FROM THIS COMPANY.
It is a complete scam operation - along with many others placing ads on Facebook. Took weeks for the delivery to arrive and all I got was a stupid card saying " Best Wishes", instead of a pair of Barbour boots.
A £37.99 loss. Now the company have crawled back under the rock where they hide.
I also feel that TrustPilot is complicit in allowing these scam companies to use the TrustPilot image to post fake reviews as part of the scam.
Research Facebook ads thoroughly before placing orders, be very forensic.

SCAM
Never use this site.
Orders never received

Total scam £180 site closed down. Why is this allowed? Internet thieves.

Scam. Ordered two jackets got a card saying best wishes

SCAM.
The shipment never arrived.

Got done in. Orders never arrived, shop been pulled of SHOP app and can’t get hold of them. Got a card saying best wishes. £249.00 loss

Order did not arrive. No Contact, all links now not active. Massive scam

Ordered 3 items of clothing.
Received a package containing a miniature gift card saying 'best wishes'

Fuming!!!

It’s scam I order from them the last summer umbrella I never received any thinks I lost £65

This is a scam site, no contact details, no store location and no customer contact, appears to be based in China.

Facebook most likely through their algorithims picked up the fact I was looking at cycling clothing particularly from the Italian brand Castelli which does good quality performance clothing
Anyway MicroKSM who had advertised themselves as Castelli Outlet Store ( with no address) on Facebook within Reels which kept popping up, seemed genuine with regards to options to order, size availability of garments, low stock so order fast etc
So on 05/08/25 and 06/08/25 I placed three orders total value £146+£125+£113
I got the usual order confirmation email sent but it wasn’t from Castelli outlet store , it was from MicroKSM with a contact email address ( trust pilot doesn’t allow email addresses to be submitted unfortunately )
That’s when I realised this is most likely a scam however waited in anticipation and hope that I would still get my order through .
Almost two weeks later I suddenly get emails regards all three orders from Royal Mail stating order from company called Baade based in China was awaiting customs clearance and on its way to my address.
Tracking number also provided
I had no idea who this company Baade was other than potentially MicroKSM due to the three separate orders I had placed via Facebook
At the end of August I received a tiny grey plastic bag with sender address of
Baade, JY no18 Tixi Road, Penjiang, District Jiangmen, Guangdon, G529000, China
Phone - 5613631200456
Inside the envelope similar to previous review was a small card saying - BEST WISHES
It was like insult to injury from a scam artist .
I went back to check my confirmation emails from MicroKSM and noted that they all now had the tiny windows which had images of clothing ordered alongside the individual garment price deleted with a question mark in each image window
Quite clearly a scam artist who has gone to great lengths in creating what appears to be a genuine sellers platform/site on Facebook with an option to pay via ApplePay (which I’m glad I did as payment details are encrypted to provide extra protection).
I have since reported this company MicroKSM to my bank as a ‘VISA dispute’ who are in the process of contacting the merchant bank as I’ve received no goods from payments made via Apple Pay
Also tried reporting MicroKSM to Facebook but kept getting redirected to their community standards page instead of the SCAM/Fraud Page , no other options to report this company as a scam with Facebook retuning back with their typical response of
‘ this doesn’t breach our community standards’
Facebook are awful when it comes to reporting scams as they give you very few options to report directly , hence the reason I’m now having to report MicroKSM via TRUST Pilot to help warn others of this scam
The company also offers sale of many other items having gone deeper and looked at their site , unfortunately I didn’t check TRUST Pilot prior to placing my orders via Castelli Outlet Store as it didn’t show up as MicroKSM , a lesson learnt for any future online purchases