Microperfumes Reviews 10,640

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers are really happy with the authentic products and the opportunity to try various fragrances before committing to a full-sized bottle. Many appreciate the value for money, especially for luxury scents, and the convenience of the travel-sized sprays. People also frequently mention the good website and the ease of ordering, with some highlighting fast shipping and well-packaged items. However, some customers were dissatisfied with their orders, reporting that they received incorrect or missing items, or products that did not smell authentic or appeared diluted. A significant number of people were also unhappy with the customer service, describing it as unresponsive, unhelpful, and slow to resolve issues.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers appreciate the wide variety of perfumes and the... See more

Order

People report negative experiences with order. Many customers received incorrect items, missing products, or... See more

Customer service

Users describe negative interactions with customer service, often citing poor responsiveness and a lack of... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the authenticity and good smell... See more

Price

Consumers have mixed opinions regarding pricing. Many reviewers appreciate the opportunity to try expensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I went from wearing the same perfumes to being a perfume junkie, discovering Microperfumes was great because I could discover new fragrances for a small investment. Those little tiny vials are a... See more

Rated 3 out of 5 stars

I will start with the good. Great value for trial and smaller sized fragrances for those wanting to truly try before committing to a full size fragrance. Now the part that’s the issue. Custome... See more

Rated 5 out of 5 stars

Excellent selection. Good prices. No problems with order accuracy, Good website. Shipping is a little slow. Have placed multiple orders and will do so again.

Rated 5 out of 5 stars

I have bought from Microperfume on many occasions, and they're fragrances are 100% the real perfume. With the sample vials, I can test which scent mixes well with my own personal essence before buyin... See more


Company details

  1. Perfume store

Written by the company

MicroPerfumes provides 100% authentic fragrance samples starting as low as 99¢. Find your perfect scent today and order a full-size bottle at a low price with free shipping!


Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Legit and a great idea

Great product space to be in.
Prices of oz per dollar are steep when comparing with full sized bottles ($3/ml vs $0.80/ml). But this is effectively the best way to sample and live with a fragrance for a while before shelling out $300 for it. Smelling something once in store just doesn't cut it.

28 September 2024
Rated 1 out of 5 stars

I order viking and winter islands and…

I order viking and winter islands and you send me 2 grown items its twice with the same problem I don't buy again 🤨

28 September 2024
Microperfumes logo

Reply from Microperfumes

Hi Victor,

Thank you for sharing your feedback. I'm sorry to hear that you had a disappointing experience with the fragrance.

We understand how frustrating this can be, and we’d love to help you find a scent that lasts longer for you. Please feel free to reach out to our customer support team by email at help@microperfumes.com, and we’ll be happy to assist you further.

Thank you for giving us the opportunity to make it right!

Best regards,

MicroPerfumes Team

Rated 1 out of 5 stars

Not the real thing

Not the real thing. Disappointed.

29 September 2024
Microperfumes logo

Reply from Microperfumes

Hi RP,

Thank you for taking the time to share your feedback with us. We genuinely value all customer insights, as they help us improve our products and services.

We are sorry to hear that your experience did not meet your expectations. Our goal is to provide high-quality fragrances, and we take quality control seriously. We use a variety of ingredients to create our scents, and we strive to ensure that they meet our standards.

If you have any specific concerns or would like to discuss your experience further, please feel free to reach out to our customer service team. We appreciate your input and hope to have the opportunity to serve you better in the future.

Best,

Microperfumes Team

Rated 1 out of 5 stars

Poor Quality

Clearly, they start with fake fragrances, then further dilute them with alcohol. These are very low-quality samples and are not worth purchasing.

21 September 2024
Unprompted review
Microperfumes logo

Reply from Microperfumes

Hi A!

Thank you for taking the time to share your feedback with us. We genuinely value all customer insights, as they help us improve our products and services.

We are sorry to hear that your experience did not meet your expectations. Our goal is to provide high-quality fragrances, and we take quality control seriously. We use a variety of ingredients to create our scents, and we strive to ensure that they meet our standards.

If you have any specific concerns or would like to discuss your experience further, please feel free to reach out to our customer service team via email at help@microperfumes.com. We appreciate your input and hope to have the opportunity to serve you better in the future.

Best regards,

Microperfumes Team

Rated 5 out of 5 stars

I recently received my order from…

I recently received my order from Microperfumes and I'm absolutely blown away! The perfumes are simply incredible. The quality is top-notch, and the scents are so unique and long-lasting. I've already gotten so many compliments on them. The packaging was also beautiful and arrived quickly. I highly recommend Microperfumes to anyone looking for amazing fragrances at a great price!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Great site!

I have had a good experience every time I have bought fragrances from this site. It’s easy to maneuver on this site. It tells you the notes of the fragrance you’re looking at checking checking out is easy. Delivery is fairly quick as well.

5 September 2024

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