Midas Beds Reviews 416

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 398 reviews, reviewers overwhelmingly had a great experience with this company, often praising the smooth process from ordering to delivery. Customers frequently highlight the excellent quality of the beds, describing them as sturdy, comfortable, and well-made, with many appreciating the luxurious appearance and good value. The delivery service is consistently commended for its speed, efficiency, and the helpfulness of the delivery teams, who often carry items to the room of choice and provide good communication. However, some customers experienced issues with product quality, reporting damaged items, missing parts, or poor construction, leading to returns or dissatisfaction. A few others also felt that communication regarding delivery could be improved, with some experiencing delays or unfulfilled delivery promises.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as sturdy, well-made, and of... See more

Service

Reviewers mention positive feedback about service, with many describing it as great, excellent, and... See more

Order

People report positive experiences with the ordering process, often describing it as easy and smooth from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered within the week of ordering it and delivered to the room of choice by two delivery men who even called the day before to check the date and time was OK and gave me a text when half an hou... See more

Company replied

Rated 5 out of 5 stars

From order to delivery a smooth process. Even allowing for a UK bank Holiday the bed arrived 7 days from ordering. Ordering was easy and delivery was completed professionally. The driver called to le... See more

Company replied

Rated 5 out of 5 stars

Great product at a very competitive price. Communications from the store regarding updates and delivery times were 1st class. Delivery was good by placing the bed into the room of choice, but it... See more

Company replied

Rated 5 out of 5 stars

Really not going to lie , I was sceptical at 1st , I looked up reviews seemed genuine. Ordered, 2 bedds 2 headboards. One headboard was missing on delivery, was asked by the delivery driver to cont... See more

Company replied


Company details

  1. #77 of 116 best companies in Bed shop
  2. #54 of 87 best companies in Bedding Shop
  3. #147 of 224 best companies in Bedroom furniture shop
  4. #54 of 85 best companies in Mattress Shop

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The men that delivered the bed and…

The men that delivered the bed and headboard took it upstairs for me. To improve the service you could put the bed together and remove/take the packaging away.

15 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear the delivery team were helpful in taking your bed and headboard upstairs for you.

We also appreciate your suggestions regarding assembly and packaging removal, and we will certainly take your comments on board as we continue to improve our service.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivery

Arrived on time. The delivery guys were very helpful.

13 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear your delivery arrived on time and that the delivery team were helpful throughout the process.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Brilliant quality bed and mattress for…

Brilliant quality bed and mattress for the price.was kept well informed on the delivery also got to pick my own delivery date to which was great.

24 April 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you’re happy with the quality and value of your bed and mattress.

It’s also great to know you appreciated the delivery updates and flexibility in choosing your delivery date.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Order number 5726

Order number 5726
Made a order on tues 12th may and the website states delivery is 3-7 days.Have now waited 9 days and still waiting.phoned customer services 4 times thurs 21st may and guess what no answer.
Should not advertise on your website 3-7 days if you cant stick to your promises.not one person has been in touch with me from this company.
Very disappointed 😞

21 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

We sincerely apologise for the inconvenience and frustration caused by the delay and lack of communication regarding your order.

We can confirm that your bed is scheduled for delivery tomorrow, and we hope everything arrives perfectly and meets your expectations.

If you require any further assistance at all, please feel free to email us and we will be more than happy to help.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

really good delivery service came on…

really good delivery service came on time and the quality is 10/10 as is the customer service

21 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your amazing feedback! We’re delighted to hear you were happy with the delivery service, product quality, and customer service.

Your kind words and 10/10 rating truly mean a lot to us.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Fast production

Fast production, great service. Pleased with the product. My only issue was the very early delivery slot!

14 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were pleased with the product, production time, and overall service.

We also appreciate your comments regarding the early delivery slot and will pass this feedback on to our delivery team.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Happy with purchase

Bed fine - only problem was lack of instructions on how to put it together.

21 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you’re happy with the bed overall.

We also appreciate your comments regarding the assembly instructions and will take this on board as we continue to improve our products and customer experience.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent service from order to…

Excellent service from order to delivery. Great communication when I needed to speak to them. Excellent quality bed.
Thrilled with this purchase. Thanks

15 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery, and that you’re thrilled with the quality of your new bed.

We really appreciate your kind words about our communication and service.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered the reinforced divan which…

Ordered the reinforced divan which arrived and taken to the bedroom. The bed was easy to assemble and we are really happy with it. The delivery and all round service was very good

5 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you’re happy with your reinforced divan bed and that assembly was quick and easy.

It’s also great to know you were pleased with the delivery and overall service. We really appreciate your support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service

Good quality beds great delivery really happy with my purchase

10 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you’re happy with the quality of your bed and the delivery service.

We really appreciate your support and are pleased you’re happy with your purchase.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service

Kept well informed and bed is great.

13 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you felt well informed throughout the process and that you’re happy with your new bed.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Brilliant

Easy to order, honest delivery times. Great value and product

14 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your great feedback! We’re delighted to hear you found the ordering process easy, the delivery times reliable, and that you’re happy with the value and quality of your product.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

The bed is sturdy and comfortable

The bed is sturdy and comfortable. The ordering and delivery were excellent with really good communication and the two delivery drivers who assembled the bed were great, even taking away the packing which has not happened with other company’s. All in all a five star experience.

4 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re so pleased to hear you’re happy with the comfort and sturdiness of your bed, and that the ordering and delivery process exceeded your expectations.

It’s fantastic to know the delivery team provided such great service and helped by removing the packaging too. We truly appreciate your kind words and your five-star experience with us.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Pleased with the new bedbase.

Order only took a few days to complete.Delivery was good and came at time arranged.
Slight niggle- black plastic underneath the base where it was a bit loose on the edge. Also only one bracket came with the base to hold it together but after an email, the other came in the post. Otherwise, very pleased with the quality of the base and the fabric.
Would recommend this company.

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your detailed feedback! We’re pleased to hear your order arrived quickly and that delivery went smoothly and on time.

We also appreciate you bringing the minor issues to our attention, and we’re glad the missing bracket was resolved promptly by our team. It’s wonderful to hear you’re happy overall with the quality and fabric of the base.

Thank you again for your recommendation.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Good service a little more comms about…

Good service a little more comms about production and expected delivery would have made 5*. Products good and delivery time adhered to.

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you were happy with the product and that delivery was carried out as promised.

We also appreciate your comments regarding communication during production and before delivery. Your feedback is valuable and will help us continue improving our customer experience.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

On time very helpful professional team

On time very helpful professional team

14 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear the team was on time, helpful, and professional throughout your delivery experience.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

A Good bed company who I would recommend.

I am pleased to say that my experience with Midas beds was a really good one. They delivered the bed as promised and kept me informed of the timings on the delivery day every step of the way.
The bed itself is comfortable and looks good in my son's bedroom.
The only thing I would say is I would have liked more information between the day I ordered the bed and it was delivered. It was day 7 before I heard the delivery information. I just would have liked more communication because there was a point when I thought is this bed coming or not.
The guys who did the delivery were helpful and brought the bed in and were respectful to me and my home.
All in all a pleasant experience.

4 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your detailed feedback! We’re delighted to hear you’re happy with the bed and that it looks great in your son’s bedroom. It’s also wonderful to know the delivery team kept you informed on the day and treated your home with care and respect.

We do appreciate your comments regarding communication prior to delivery and understand how additional updates during that period would have been reassuring. Your feedback is valuable and will help us continue improving our service.

Thank you again for your support, and we’re pleased your overall experience was a positive one.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent communication and easy…

Excellent communication and easy delivery

1 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you were happy with the communication and found the delivery process easy and smooth.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great product at an even better price

Great product at an even better price! Delivery was exceptional too, delivered on time and up steps to my house, then upstairs internally with the minimum of fuss.

13 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with both the quality and value of your purchase.

It’s also great to know the delivery team made the process smooth and hassle-free, even with the stairs involved. We really appreciate your kind words.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivered within the week of ordering.. perfect!

Delivered within the week of ordering it and delivered to the room of choice by two delivery men who even called the day before to check the date and time was OK and gave me a text when half an hour away in the 4 hour slot given.

Bed is a beautiful colour, Seal Naples and extremely comfortable. I've had much better night's sleep now. Would highly recommend.

12 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you were happy with the delivery service and communication throughout the process.

It’s fantastic to know you love the Seal Naples colour and that your new bed has helped you get a much better night’s sleep. We really appreciate your recommendation.

Kind regards,
Midas Beds

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look