MidInMod Reviews 112

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the furniture, noting its durability and thoughtful design. Many people appreciate the excellent delivery service, highlighting its speed, efficiency, and the professionalism of the delivery teams. The staff are frequently commended for their helpfulness and friendly approach, making the shopping experience pleasant and easy. However, some customers experienced issues with product quality, such as damaged items upon arrival or furniture that did not match online descriptions. There were also instances of delayed deliveries and difficulties with assembly, including missing parts or misaligned holes. A few people also mentioned concerns about the return policy and the long wait times for their orders.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express satisfaction, praising the... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of furniture,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick and timely... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism and helpfulness of... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Based on these reviews

Rated 4 out of 5 stars

Great looking chair. Comfortable. Arrived more than a week past estimated delivery. Packing needs improvement. The two front feet punctured the box and were sticking out a few inches. Very minor damag... See more

Rated 4 out of 5 stars

This sofa is exactly what I was hoping for—it matches the video shown on the website perfectly and is super comfy. The electric pull-out mechanism is a standout feature: very convenient and incr... See more

Rated 4 out of 5 stars

Great selection of furniture, we got a nice tv stand that is great quality wood. Parking wasn’t ideal and the associate couldn’t care less about my existence.

Rated 4 out of 5 stars

Nice bench. Very sturdy, however, the color grey in actuality is much darker than shown online. Nevertheless, looks great in my guest bedroom.



Contact info

4.1

Great

TrustScore 4 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Started pilling and linting over…

Started pilling and linting over clothes after one month of usage. Pretty low quality fabric and deal is mainly just markup. This is for the Foresster white boucle couch. Can't actually write a review on their website. They disabled the review on the midinmod website with judgeme, so I'd believe the reviews are fake.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

I had a horrible experience with this…

I had a horrible experience with this store. I purchased an ottoman that said an estimated arrival date of 3/27 and they emailed me saying they don't know when they will have the item. They are now refusing to let me cancel the order without paying a 5% fee. They clearly don't have to restock anything. I would not recommend doing business with this company.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

For a store that is online only, the return policy is terrible. For a set of nightstands that I ordered for $598, I will have to pay ~$290 to return. The color shown online and in person vary vastly, and the return policy does not help with the customer confidence when placing orders. I regret purchasing from here.

25 February 2026
Rated 5 out of 5 stars

Great delivery

Great delivery, great service, great quality of the couch. I am in love with my new couch. The color and the material are accurate and feel great! Definitely recommend Midinmod and probably will search for more house furniture.

6 February 2026
Rated 5 out of 5 stars

Keeping it Mid Century!!

I have made multiple purchases from Mid N Mod and have found the furniture to be great value, looks great and well built. Customer services has been wonderful to work with and shipping has been timely.

28 January 2026
Rated 5 out of 5 stars

Excellent service and support

We have bought a leather couch, a couple of chairs, a dining room table and a coffee table from Midinmod.
We can't say enough about their service and support. We had to replace the top on the dining room table one month after purchase. They asked for pictures and sent the gentleman to our house to replace it. They are amazing! Highly recommend

24 January 2026
Rated 4 out of 5 stars

The Eureka Triple PWR Slider Sofa is Perfect

This sofa is exactly what I was hoping for—it matches the video shown on the website perfectly and is super comfy. The electric pull-out mechanism is a standout feature: very convenient and incredibly easy to use.

I would’ve given it a full 5 stars if the delivery hadn’t been delayed. That said, I did pay for the white-glove service and it was worth it. Two very nice gentlemen assembled the sofa in about 20 minutes.

They did mention that locking the left side to the middle using the metal guides at the bottom took them a bit longer than expected, mainly because the cushions weren’t allowing for perfect alignment. They used some tools to adjust it (not entirely sure what they did), but they got it done and everything works great now.

Overall, I’m very happy with my new sofa and would definitely recommend it.

21 January 2026
Rated 5 out of 5 stars

Great selection!

We were able to look at the items on the floor without any sale representative on top of us. We were comfortable in the space and many selections to choose from. We went back to make our purchase!

19 January 2026
Rated 5 out of 5 stars

Good quality

I had a truly wonderful experience with this furniture company. From the moment I placed my order to the final delivery, everything was handled with professionalism and care. The craftsmanship and attention to detail are exceptional, and the quality of the materials exceeded my expectations.

The furniture not only looks beautiful but also feels durable and thoughtfully designed. It has added both comfort and sophistication to my home. The customer service team was courteous, responsive, and genuinely committed to ensuring my satisfaction.

I highly recommend this company to anyone seeking timeless design, superior quality, and a seamless purchasing experience. It is rare to find such a perfect balance of elegance and reliability.

14 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look