Great looking chair. Comfortable. Arrived more than a week past estimated delivery. Packing needs improvement. The two front feet punctured the box and were sticking out a few inches. Very minor damag... See more
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Contact info
2803 Westheimer rd, 77098, Houston, United States
- +1 (346) 217-0430
- support@midinmod.com
- midinmod.com
Replied to 25% of negative reviews
Typically replies within 1 week
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Human Communication is Paramount
Customer service was phenomenal! Spoke to a REAL HUMAN when I called and they were wonderful!
Started pilling and linting over…
Started pilling and linting over clothes after one month of usage. Pretty low quality fabric and deal is mainly just markup. This is for the Foresster white boucle couch. Can't actually write a review on their website. They disabled the review on the midinmod website with judgeme, so I'd believe the reviews are fake.
I had a horrible experience with this…
I had a horrible experience with this store. I purchased an ottoman that said an estimated arrival date of 3/27 and they emailed me saying they don't know when they will have the item. They are now refusing to let me cancel the order without paying a 5% fee. They clearly don't have to restock anything. I would not recommend doing business with this company.
I still haven’t received my product
I still haven’t received my product. It’s scheduled for delivery next week possibly but it has been weeks since I ordered it
Modern leather couch shopping never been as easy
It was very pleasant delivery experience and modern couch shopping never been as easy. I was in between mid century modern and modern but Mid in Mod has hybrid solution. Overall for furniture shopping best is quality match with price. Definitely I would recommend it.
Delivery and assembly was quick
Delivery and assembly was quick. The men were very professional and I could track them. Love my table, chairs and coffee table.
I have a lot of pieces from mid mod
I have a lot of pieces from mid mod. Nice stuff.
Terrible customer service
For a store that is online only, the return policy is terrible. For a set of nightstands that I ordered for $598, I will have to pay ~$290 to return. The color shown online and in person vary vastly, and the return policy does not help with the customer confidence when placing orders. I regret purchasing from here.
Great delivery
Great delivery, great service, great quality of the couch. I am in love with my new couch. The color and the material are accurate and feel great! Definitely recommend Midinmod and probably will search for more house furniture.
Keeping it Mid Century!!
I have made multiple purchases from Mid N Mod and have found the furniture to be great value, looks great and well built. Customer services has been wonderful to work with and shipping has been timely.
Excellent service and support
We have bought a leather couch, a couple of chairs, a dining room table and a coffee table from Midinmod.
We can't say enough about their service and support. We had to replace the top on the dining room table one month after purchase. They asked for pictures and sent the gentleman to our house to replace it. They are amazing! Highly recommend
The holes for the screws for assembly…
The holes for the screws for assembly do not align properly and we were not given enough screws to put together the chairs. Had to buy additional screws from the hardware store
The Eureka Triple PWR Slider Sofa is Perfect
This sofa is exactly what I was hoping for—it matches the video shown on the website perfectly and is super comfy. The electric pull-out mechanism is a standout feature: very convenient and incredibly easy to use.
I would’ve given it a full 5 stars if the delivery hadn’t been delayed. That said, I did pay for the white-glove service and it was worth it. Two very nice gentlemen assembled the sofa in about 20 minutes.
They did mention that locking the left side to the middle using the metal guides at the bottom took them a bit longer than expected, mainly because the cushions weren’t allowing for perfect alignment. They used some tools to adjust it (not entirely sure what they did), but they got it done and everything works great now.
Overall, I’m very happy with my new sofa and would definitely recommend it.
The inside screws do not hold
The inside screws do not hold. The leg connections are the weakest part. They will break!
Great selection!
We were able to look at the items on the floor without any sale representative on top of us. We were comfortable in the space and many selections to choose from. We went back to make our purchase!
Good quality
I had a truly wonderful experience with this furniture company. From the moment I placed my order to the final delivery, everything was handled with professionalism and care. The craftsmanship and attention to detail are exceptional, and the quality of the materials exceeded my expectations.
The furniture not only looks beautiful but also feels durable and thoughtfully designed. It has added both comfort and sophistication to my home. The customer service team was courteous, responsive, and genuinely committed to ensuring my satisfaction.
I highly recommend this company to anyone seeking timeless design, superior quality, and a seamless purchasing experience. It is rare to find such a perfect balance of elegance and reliability.
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