Midland Credit Management, Inc. Reviews 

22
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

This company's AI agent starts to make many mistakes, including duplicating the same bill again and their customer service reps are non-English speakers. They can detect all consumers' activities and... See more

Rated 1 out of 5 stars

This company is the worst. I have been trying to set up a payment plan FOR MONTHS. I have given them my bank information TWICE now. Today I went on their site to try again and now it's "under maintena... See more

Rated 5 out of 5 stars

I just wanted to take a moment to recognize the outstanding service I received from Hayley Forbes at Midland Credit Management. She was incredibly understanding of my financial situation and took the... See more

Rated 1 out of 5 stars

They kepted calling me about what my brother owes and told him he need to stop calling me about my brother's debt dude and tells me he's not a dude so i called him mam and threatens me to come to my h... See more

Company details

  1. Non-bank financial service
  2. Credit Counselling Service
  3. Debt Collecting
  4. Debt collection agency
  5. Debt relief service
  6. Financial advisor

Information provided by various external sources

Midland Credit Management (MCM) has helped over 6 million consumers gain control of their financial obligations. See what offers we have for you.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

22 reviews

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No history of asking for reviews

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1.7

All reviews

(22)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Call all you want- no return phone call

I have no words to describe the interaction with this company. They are inflexible. they only will settle they apparently authorized to based on their own quota and incentives.
They are clueless of what is going on in peoples live at this time and have no empathy. This translates to stockholders and them only looking at their bottom line,

I have attempted to talk to the correct department 4 times in two days to notify them the debt has been settled. They still sent me a letter advising me of the unsettled debt.NOBODY bothers to call me back. I asked to speak to the person who has a signature on the letter I received and I was told he does not take any phone calls.

Do your homework, and you will find other companies out there who know how to treat a human being with kindness and empathy. This company does not.
A note to this company - hire more employees instead of hiding behind your desk and spend some time on the front line.

13 July 2020
Unprompted review
Rated 1 out of 5 stars

they said if i pay 369.69 that my debt…

they said if i pay 369.69 that my debt would be settled i paid and asked them to fix it on my credit they sent letter stating the other 243.00 would be left on and they want mark it settled said it would remain on credit untill the 7 years are up

11 June 2018
Unprompted review

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