Having been customers for over twenty-years and always paying for oil immediately and subsequently always hundreds of pounds in credit earning this company interest, via direct debit, I’m now aged... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best price around by far and helpful customer service start to finish. Delivery was on time with a friendly driver that makes so much difference. Good to be able to ring through and talk to people ins... See more
I was told my oil would be delivered Friday afternoon. We were away Friday afternoon so i explained I would leave the gates open from 12:00 noon. They made delivery early morning by climbing over a w... See more
Company replied
Ive learned to trust Midland Fuel Oil over many years and they’ve never let me down, whether it’s first receipt of my order or a quick chat with the delivery man, all of the contact areas are polite,... See more
Company details
Written by the company
Having been established for over 25 years, with many repeat customers, we are confident that we can meet your needs. So whether you have a small enquiry or need a quote on our fuel, we would be really happy to hear from you!
Contact info
Lincoln House Lincoln Road Olton , B27 6NX, Solihull, United Kingdom
- 0121 693 9336
- Sales@Midlandfueloil.co.uk
- midlandfueloil.co.uk
2.9
Average
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very reliable & professional would not…
Very reliable & professional would not hesitate in recommending, Adm staff are very friendly & helpful
3 November 2020
An excellently swift and easy to…
An excellently swift and easy to organise service. Thank you.
3 November 2020
Excellent service
13 October 2020
reliable and very friendly emloyees and…
reliable and very friendly emloyees and drivers
8 October 2020
Reply from Midland Fuel Oil
Hi Derek,
Thank you for the feedback. If there is anything we can do to improve please let us know at feedback@midlandfueloil.co.uk.
Kind regards,
Graham
Excellent customer service.
27 September 2020
Unprompted review
Personal and rapid response
Speedy delivery when requested and was very efficient in revising this due to a problem with the tank, and with an emergency delivery which had to be changed when the tank was replaced!
25 September 2020
Unprompted review
An excellent service with a good…
An excellent service with a good competitive price.
25 September 2020
Unprompted review
Excellent service great team
25 September 2020
Unprompted review
Have supplied our oil now for many years
Have supplied our oil now for many years, in that time, I have run out a couple of times and have always been supplied super quickly. The deliveries are always on time and the price has matched the local consortiums one. I have no hesitation recommending them, being only a small bungalow, we are always treated as important customers. (Norton Lindsey)
25 September 2020
Unprompted review
Order efficiently fulfilled
Response to email enquiry was prompt as was delivery itself. All very straightforward and easy.
25 September 2020
Unprompted review
Always on time and always helpful would…
Always on time and always helpful would always recommend
25 September 2020
Unprompted review
Your driver wasn't happy with the…
Your driver wasn't happy with the location of our tank.
25 September 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.