My veteran husband and I are two…
My veteran husband and I are two seniors. We sold our house in Ohio and decided to move to SC. Having never travelled across the states within the US, we checked google for good reports about moving companies. Unfortunately, Midnationalmoving.inc was one of them! My husband and I are still extremely shocked by what this company did to us! We don’t know how others are writing good reviews about this company but as far as my husband and I are concerned, this company is not to be trusted at all. So from the word go, they are not telling the truth. Those guys are brokers and no movers and this is not the only tragedy! The Chris guy who chatted with us first was helpful. We were lured by his politeness while he convinced us that they themselves were the movers. He quoted a 4500$ for our 3 bedrooms house to ship from Ohio to SC. He also confirmed that the first 45 days storage would be free, followed by a 100$ Monthly charge, should we wish to keep our stuff longer in their storage. At that point, we had paid them 1348$ to book their services while my husband and I believed that their email contract and receipt were honorably binding. We were wrong! Midnational moving was trapping us! They sent 3 young adolescents who were supposed to be movers from a company called “11Even movers&storage”, located in Rockaway, New Jersey”. It’s so bizarre that their “ movers” happen to be always located in NJ! Those boys were acting very strangely and the driver, a 20 years old, was very nervous mainly when I happened to be around. Over the previous 3 months,we had double and triple packed 75 boxes, in heavy papers then bubble separators as in that cargo, i had a load of antiquities that were left for me by my late grandparents and late parents. So On that first day, The “ movers” loaded a quarter of that huge truck and pretended that it was too full. The main driver said that it was not good for the stuff to be piled-up and that it should be unloaded in the storage before reloading the rest. That was a huge lie as the truck was hardly loaded in the front! Little did we know what they were really doing once they left our house! Next day, and despite our suspicions, we bought them pizza and coke for their lunch and once they finished filling the truck, the driver turns around and asks for $4043 to be paid on the spot. We were confused as we were told by Midnational that we will be paying 4500$ minus the 1348$ as our total fee for shipping our load. We tipped them generously and issued the check then asked them about their storage location. They refused to tell us where it was because they confirmed that it was their policy! Although on that contract which the driver intentionally scribbled, the company’s address was in NJ, he kept refusing to tell us where they will store our stuff! It was surreal as we were giving our whole past and home to total strangers who were refusing to tell us where they will place them. And to top it up, the driver told us that we should pay them another 4043$ should we really want our stuff to be delivered back to us! Now, At that point, he called his company and a woman answered to tell me not to worry and that our load will be placed in a climate controlled storage but still did not want to reveal where that storage will be! we felt seriously trapped by our own stupid error. Following that horrible mistake, we kept phoning that woman and the Midnational to ask for our stuff to be delivered to a storage in SC. No one was answering. The guy who did the deal disappeared. Sales and customer services were answered by the one woman who was kind over the phone but could do nothing except listen to my complaint. I believe she was and is used as a decoy to their operations. 3 weeks during which my husband and I left emails and phone messages to the guy who did the deal with us. No answer. 3 weeks asking for our stuff. Nothing was happening and that was really fishy. Till we decided to write to the BBB and on the same night, the “ 11Even Movers & Storage” movers got in touch with us. They were bringing our stuff back! We then thought that we can finally breathe till we saw the disaster with our own eyes! All the boxes they brought back were smashed and crushed. Most were opened, torn and stolen. The 10 boxes containing my antiquities were missing. Some of My personal inheritance from ornaments, crystals, plates, silver, souvenirs backdate to circa 300 years old that carry a huge sentimental value for me are gone! Mirrors were smashed. Cherry Wooden China cupboards were scratched all over and their glass shelves were broken into smitherines. All of our winter clothings were gone. All of our coats, including real mink, parkas, jackets, suits, personal belongings. Gone! Not to forget the China, the utensils. Beds were dismantled beyond repairs. Dining room Chairs were broken. Those people are NOT Movers!
29 August 2021
Unprompted review
