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Review summary

Created with AI, based on recent reviews

Looking at 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality and packaging, often noting the innovative features and the effectiveness of the items. The ordering process is consistently described as simple and easy, with many appreciating the smooth navigation of the website. Reviewers are particularly impressed with the fast shipping and delivery, even for international orders, and the competitive pricing which often offers significant savings compared to local options. The service is frequently highlighted as efficient and responsive, with staff providing excellent communication and support. However, some customers also noted occasional issues with delivery times being longer than expected or discrepancies in product descriptions, leading to confusion about pricing and quantity.

What people talk about most

Product

People report positive experiences with product, often finding exactly what they need, including specific... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and easy shipping,... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Price

Clients share positive opinions on price, with many reviewers finding products significantly more affordable... See more

Service

Consumers find service to be positive, consistently praising its efficiency and reliability. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was easy to navigate. Ordering was simple. Shipped and arrive quickly and arrived on time. Shipping costs were fare and ok. Product quality and packaging was good. I never saw brail printed on... See more

Rated 5 out of 5 stars

I made a mistake with my order and was going on holiday the following week. I emailed them in a panic as soon as I realised and before they were dispatched. They changed the order for me. I received m... See more

Rated 5 out of 5 stars

I ordered eye drops for eyes that are especially sensitive. These eye drops cost over six times more in the US where I live. The website was simple to use the transaction easy and it was delivered wit... See more

Rated 5 out of 5 stars

This UK company is a real asset to customers in the US, where some eye drops are exorbitantly priced and unaffordable because they are prescription only… In the UK these drops are OTC. Mi Eyes fast d... See more


Company details

  1. #7 of 21 best companies in Contact lenses supplier

Written by the company

Founded with a vision to democratize the world of contact lenses, Mieyes is an online platform dedicated to providing high-quality contact lenses at fair prices. We believe that good vision should not be a luxury, but a fundamental right. We have used our industry experience and relationships with top manufacturers to offer top-tier products at a fraction of the high street price. SEE MORE, PAY LESS - MiEyes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The personal touch

Contact lenses prices are very competitive. Its easy to pause your subscription and then resume when you're ready. Write them a little note if anything needs to change, they feel like friends!

26 August 2025
Rated 5 out of 5 stars

Fast Delivery

This item is very expensive in the US, but my eye specialist told me to look online. I was very happy to find it easily, and it arrived in a very short time.

26 August 2025
Rated 4 out of 5 stars

Their customer service was excellent

Their customer service was excellent. My surgeon had said that my delivery would be received within 1 to 3 days, which I was counting on since I was leaving for vacation. However it took 9 days to reach me, despite my paying for expedited shipping. However, when I explained this to the customer service person they refunded my shipping fees. Obviously this is more affordable for those of us who live in the United States. I was impressed with both the product and the company and appreciate their willingness to help their customers.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

This company is EXCELLENT all around

This company is EXCELLENT all around, from ordering through delivery! I could not afford my prescription in the United States, and my ophthalmologist recommended MIEYES to purchase Evotears for severe dry eye. I could not be more satisfied starting with the price which was incredible. In addition, the delivery process was monitored all the way through and I was updated every day. I could not have expected more from this company and I plan to be a customer for a long time.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Hycosan

Have had taken dry eye drops for years to get a comparable med would need a prescription that might cost $1000
From your site I ordered a bottle for 60
You can tell the difference with the first drop. Now for 1 drop a day the problem is taken care of!!!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

I made a mistake with my order and was going on holiday the following week. I emailed them in a panic as soon as I realised and before they were dispatched. They changed the order for me. I received my lenses within 2 days. Fantastic customer service. Kept me up to date with the order and rushed it though. Thank you so much. Would highly recommend.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Extremely pleased

I am extremely pleased with the service I revise from mieyesrx. I can always depend on my eye drops to arrive within 7-10 days from placing the order. The price of the drops is priced well below the name brand drops. I recommend this company.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Hycosan

I received the product in a timely manner. The product preformed as expected. I will be using them again.

21 July 2025
Unprompted review
Rated 3 out of 5 stars

The slowest delivery possible.

The slowest delivery possible.
Says 3-4 working days and 4 days have passed and tracking still doesn't show anything
I genuinely don't know why I've given this firm so many orders thinking the painful delivery was a one off. Never again

30 June 2025

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