MiHIGH Reviews 

This company is shocking. Avoid, don't waste your time or money.

I used to pay to go to an infrared sauna, but since I went MiHigh, have had absolutely no need to go back! It was great value and I have more than earned the money back from buying this since buying it, a fantastic investment for health!

Best investment ever!! Great for people with arthritis or muscle pain. Great for your skin as well. Use on a weekly basis!

Its a great product, so effective and I doubt a home sauna cabin could give me the convenience or benefits.

I've had my blanket for over 10 months it started to get a little problem with heating. I contacted mihigh and got a very prompt reply without even asking I was told they would be supplying me with a new blanket. Even answering emails at 8.30pm!!

I got mine after only 5 days. I messaged them after seeing these reviews. They had some problems that are over now apparently. I've had this a week now and it's fantastic. Especially since I'm having some chiropractic treatment.
🌟🌟🌟🌟🌟

Bought a sauna blanket for Xmas in sale but it started working intermittently after only a few months. Never had any replies to my emails. I would never buy from them again

I would recommend and it’s helped my dad with pain management team over the last few months. I had an issue with the product and the team helped very quickly.

Great product easy to use and clean.

I have seen reviews that criticised MiHIGH's customer support. My experience was good. When the control unit proved unreliable they immediately and without question supplied a replacement.

Absolute crap company, customer service is the worst. Definitely would not recommend them.

Great Customer Service!

Excellent Customer Service. We had a fault with the zip on the Sauna Blanket. We asked how we could fix it. They posted us a brand new replacement Sauna Blanket!

The product is good quality. Easy to use. Easy to clean and comes in a handy storage bag.

Love mine up to now feel proper refreshed after it

As all other reviews state, shoddy product that doesn't work and company ignore all emails. I CLAIMED THIS BACK THROUGH MY CREDIT CARD WHICH YOU CAN DO TOO. MiHIGH then tried to refute the claim by providing a POD. DOH! I wasn't refuting delivery, I was trying to return as it was faulty! Also 2 of my friends purchased these and theirs failed within 2 weeks of working so safe to say they are not fit for purpose. DONT BE SCAMMED INTO BUYING THESE

They havent replied to any of my emails about my blanket being broken since delivery.

After my blanket melted and the company failed to respond to my attempts to resolve the issue, I decided to escalate by cc'ing anyone I could think of to get their attention since I was being ignored.

Weeks later, I finally received this response:

> "Hi Ash,

I appreciate your absolutely hilarious attempt to cc whoever you could think of, as I had a great time showing the staff today; always good for a laugh to start the day!

I've issued a refund on your order, and you'll receive a refund notification shortly. Please do not contact us again moving forward.

Take care :)"

Honestly, it made me laugh too, but needless to say, this isn’t a company I’d ever buy from again.

Took over two weeks to arrive (presumably direct from China), and some panels stopped working very soon. Completely broke after less than 15 uses. Poor customer service as well.

Delivered on the 15th of Feb, didnt suite me so wanted to return. I emailed that evening, no response, left messages on website Contact Us page. No response. And according to their policy, I cannot return with the information they must send..

Shocking customer service.

Partner thoroughly enjoys the blanket.