Miinto United States Reviews 362

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care... See more

Company replied

Rated 5 out of 5 stars

Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, gre... See more

Rated 5 out of 5 stars

Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... See more

Rated 5 out of 5 stars

Easy ordering process and relatively fast delivery. Well packaged item. Only issue is customs levy charged by MIINTO which they simply pocket for themselves as the product is not levied by US customs... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop
  4. Online marketplace
  5. Vintage Clothing Shop
  6. Ladies' clothes shop

Written by the company

Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.


Contact info

4.2

Great

TrustScore 4 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

satisfied

Order arrived on time and the merchandise was legit

13 January 2025
Unprompted review
Miinto United States logo

Reply from Miinto United States

Thank you, Chanie. It's a pleasure to hear that you were satisfied with the experience and your recent purchase!

We hope to see you on Miinto again soon!

Warm Regards
Tom

Rated 5 out of 5 stars

Absolutely amazing!!

Absolutely amazing!!! I got my order on time and exactly what my son wanted! Definitely will be ordering again soon! Thank you Minto!

10 January 2025
Unprompted review
Miinto United States logo

Reply from Miinto United States

Thank you so much, Josephine! We are thrilled to hear that you enjoyed the experience and your son is enjoying the recent purchase.

We're looking forward to having you on Miinto again soon!

Warm Regards
Tom

Rated 5 out of 5 stars

Fast and Great Quality

Came really quickly and in great condition! Would definitely buy from Miinto again

6 January 2025
Unprompted review
Miinto United States logo

Reply from Miinto United States

Thank you, Kylie. It's a pleasure to hear that your order arrived quickly and that you are enjoying your recent purchase!

We look forward to seeing you on Miinto again soon!

Warm Regards
Tom

Rated 5 out of 5 stars

Better listings and…

The site has better listings and exclusive brands and very competitive pricing. After ordering the parcel was delivered quickly and efficiently.

10 January 2025
Unprompted review
Miinto United States logo

Reply from Miinto United States

Thank you very much, Rikhi! We happen to agree with your opinion ;)

Very pleased to hear you are enjoying our service and speedy shipments.

We hope to see you on Miinto again soon.

Warm Regards
Tom

Rated 5 out of 5 stars

Live Chat Outstanding Customer Service

I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care of everything and already emailed me exactly what was needed. I'm super impressed at the initiative and thoroughness of Ronni's customer care. Will shop Miinto again!! Thank you

14 January 2025
Unprompted review
Miinto United States logo

Reply from Miinto United States

Thank you, Susan! We are thrilled you enjoyed your experience with us and we'll be sure to pass your kind remarks to Ronni :)

We hope to see you on Miinto again soon!

Warm Regards
Tom

Rated 5 out of 5 stars

Very good site to purchase designers…

Very good site to purchase designers clothing and shoes. Prices are very attractive and shipping service from Europe to USA 2-3 days.
I also had to return one of the items and return process for re way to flow
Very satisfied with service overall.

14 January 2025
Unprompted review
Rated 1 out of 5 stars

Miinto in the worst

Miinto in the worst! Their customer service is non-existent, they don't respond for days. Important to remember that they own no merchandise and often cancel orders at well. What a waste of time!

Update: Matilda - now you ask for an update, more details? READ YOUR EMAIL! Your team has two emails that you still unanswered and you still have my MONEY. MIINTO IS THE WORST! I REPEAT!

7 January 2025
Unprompted review
Miinto United States logo

Reply from Miinto United States

Dear!

We’re truly sorry to hear about your experience and apologize for the delayed response it’s been an exceptionally busy time, but we’re here to help!

We’d love to assist you with your request, so please provide us with additional information, such as order etc and we’ll address it as quickly as possible.

Thank you for your patience, and we hope to turn your experience around :)

Best,
Matilda, Miinto

Rated 5 out of 5 stars

Competitive pricing & fast shipping

Was surprised how quickly the shoes arrived. They arrived in mint condition and really are what I was looking for. It was about 25% cheaper here than any other vendor I could find online. Definitely a happy customer.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

It was very easy to shop and return. Quality of the product was very good but it was just size which was loose to me. Does not work for me.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Legit Website with Good Deals

I was skeptical about this site at first as I had never heard of it before plus the discounted prices. I gave it a shot and made a purchase. Item was original and shipping was quick. I have made more purchases after that with no issues. A few things to note, you can't create an account on the website. I wonder if that will ever change. Also, some of the items could use better description e.g. belt widths. Aside from these, I'll continue purchasing with confidence on Miinto.

5 January 2025
Unprompted review
Rated 5 out of 5 stars

My first experience with Miinto...

I am always a bit skeptical about aggregator sales sites like this. I had ordered some luggage from one such site and it was a total scam. MIINTO however is LEGIT, and I ordered a pair of eyeglass frames with a little bit of concern, but everything went smoothly and more impressively, the glasses were delivered from Europe in like 4 days!!! That's faster than I can send a letter to New York.

The item is exactly as described and in brand new / factory perfect condition, and I saved a TON over buying it locally.

I am very impressed with this site and expect to do additional purchases in the future, but the key thing is that my first experience with this particular supplier was exemplary!

16 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look