I found a hard-to-find item from Miinto for a nice price. I had a question about the item sizing and I got an immediate answer from a human customer service agent via the chat. The delivery was fast a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just received the delivery today. Nice package and this time arrived in less than one week from the order. Thank you for a 5/5 customer service (Kamila, Adrianna) especially in sorting out the issues... See more
Company replied
Great selection of clothes, got most of my items in a day by using the faster DHL delivery. The discounts were also better than elsewhere I looked. One shop was slower to send out the package and I've... See more
Ordered a jacket on Miinto because it had a lower price. Didn't know about this website before. The delivery was good, no complains. Would most likely order something more there later.
Company replied
4.6
Excellent
239 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reactive customer support
The customer support is really great, reactive even during the weekends. Good advice and customer oriented. Perfect!
18 May 2025
Unprompted review
Well performed
Miinto performed well and the product is fine. Communication was as it should be, order process also. Only minus comes from the courier service selection. There were only one possible courier service (normal, not express) to choose from and that one is not so good: fast, yes, but not doing what they say.
21 March 2025
Unprompted review
I ordered my shoes on 25.4 it says it…
I ordered my shoes on 25.4 it says it takes 2-5 days. Still today am waiting I tracked it it has gone from Slovenia Italy Germany and now in Denmark. I contacted your customer service and they said it is the UPS fault . So you didn’t deliver in time .
3 May 2024
Unprompted review
everything was smooth and fast
9 February 2024
Unprompted review
Pleasant experience
Great selection of clothes, got most of my items in a day by using the faster DHL delivery. The discounts were also better than elsewhere I looked. One shop was slower to send out the package and I've yet to receive it, but I'm being kept updated on that.
15 January 2024
Unprompted review
Great deals on design items
Great deals on design items, fast shipping from vendor, highly recommended!
4 January 2024
Unprompted review
I recommend
It was very easy to make an order, the prices are very good and I will definitely buy from Miinto again.
5 November 2023
Unprompted review
Top customer experience!
I found a hard-to-find item from Miinto for a nice price. I had a question about the item sizing and I got an immediate answer from a human customer service agent via the chat. The delivery was fast and well tracked. My item arrived in perfect condition. Top experience overall!
21 May 2023
Unprompted review
Well the web page has almost no info on…
Well the web page has almost no info on color size etc but chat assistant was very helpful and quick
29 April 2023
Unprompted review
Good products with nice prices
Good products with nice prices. Variety of goods, and helpful customer services. Able to deal with orders' problems quickly.
19 January 2023
Unprompted review
Bad experience
Bad experience. Was waiting for shoes for over 2 weeks and they were not even dispatched, although the delivery time was promised 3-5 days. Could't get a clear explanation what the problem was. Asked to return the money.
9 January 2023
Unprompted review
Reply from Miinto Suomi
Dear Julie,
Thank you for your review on Trust Pilot 😊
I am so sorry, that you are still missing your order.
I would really like to help, could you please provide me with order number.
Looking forward hearing form you 🙏
Wish you a lovely day!
Kind regards ☀️
Martyna, Miinto
Fast delivery and so fine item
Fast delivery and so fine item. Very easy to order.
20 December 2022
Unprompted review
Super fast delivery
Super fast delivery. Easy to return. I will order again.
8 December 2022
Unprompted review
I had a nice and helpful…
I had a nice and helpful customerservice! Really helped me! Easy,Quickly And Friendly!
6 November 2022
Unprompted review
I appreciate the speed of delivery
I appreciate the speed of delivery. and how you can send a discount code when you can't meet a customer's order. thank you for everything
9 September 2022
Unprompted review
Reply from Miinto Suomi
Dear Dat,
Thank you fro your review. 🙌
It makes me so happy top read, that delivery was fast,
and you are satisfied with our service.
Wish you a lovely day ! 😊
Kind regards
Martyna, Miinto
The team was so helpful and the shop is absolutely dope
The team was so helpful, they even sent an email to follow up
29 August 2022
Unprompted review
Reply from Miinto Suomi
Dear Adam,
Thank you for your review. 🌸
I am so happy to hear that, the customer service team was so helpful.
Wish you a great day! 🙌
Kind regards
Martyna, Miinto
Great customer service
Great customer service, friendly and expert! Cheers&Greetings!
22 August 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.