Mika & Me Reviews 135

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience at Mika & Me. Wide array of frames, definitely head and shoulders above anywhere else I’ve been. Received my glasses same day and thoroughly enjoyed the process. Everything is tailore... See more

Company replied

Rated 5 out of 5 stars

**UPDATE** The glasses are as excellent as predicted. Ready in less than a week, no issues at all. I highly recommend Mika & Me. I also discovered that they'll recycle your unwanted frames and donate... See more

Company replied

Rated 5 out of 5 stars

4th pair of glasses from Mike and Me. This time converted a non prescription pair of sunglasses into polarised varifocal lenses. From consultation though to receiving finished glasses (couriered to... See more

Company replied

Rated 5 out of 5 stars

what can i say? coolest prescription glasses and best service in Scotland. Particularly fond of their partnership with the Beatson cancer charity, where you can buy incredible vintage frames for a... See more

Company replied

Company details

  1. Glasses store
  2. Optician

Written by the company

A new way to buy your glasses. Fast, accurate & fashionable with the latest thin flat Japanese lenses


Contact info

4.9

Excellent

TrustScore 5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Very professional and friendly service from Barry in a calm environment; so different from the big stores. Great range of frames from a variety of designers at reasonable prices. Got to meet the lovely dogs as well!

14 July 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Thank you so much Stewart !! Great to be at your service and thank you for your warm words. Look forward to seeing you and Frankie soon 😊😊

Rated 5 out of 5 stars

Second pair of spectacles I’ve ordered…

Second pair of spectacles I’ve ordered - prescription sunglasses this time. Great service. No pressure to choose any particular expensive frame or lenses - it‘s what the customer wants and what suits. Build a real relationship with customers.

17 June 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Hi Rob and huge thanks for such a fantastic review! We are both humbled & delighted to have been able to help again.

Rated 5 out of 5 stars

Excellent products and customer service

4th pair of glasses from Mike and Me. This time converted a non prescription pair of sunglasses into polarised varifocal lenses. From consultation though to receiving finished glasses (couriered to my house) in only 5 business days cant be beat! Barry has great knowledge and advice, the tech is good and the final product excellent. Well worth a visit!

6 June 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Fantastic review Craig and many thanks. Hope the new glasses are working well on the golf course and see you soon ☺️

Rated 5 out of 5 stars

Best place for new frames

Fantastic customer service from Barry. Best experience of buying new glasses ever. The expertise and knowledge is excellent.
Thanks also for sourcing the prescription lenses for my Maui jim frames.....fantastic.
The after care is also brilliant making sure your glasses fit comfortably........highly recommend.

17 May 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Huge thanks Jennifer for this lovely review. We’re delighted you’ve enjoyed your experience at MIKA & Me and look forward to seeing you & Houston again soon 🙏🙏👏👏😊

Rated 5 out of 5 stars

Great glasses!

Great staff, great shop, great experience. Very pleased with my new sunglasses, 100% sure my next glasses will be from mika&me

14 May 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Brilliant review Eli 🙏🙏. Huge thanks and look forward to seeing you soon 👍😊

Rated 5 out of 5 stars

Lovely experience and super fast service!

Lovely experience visiting Mika & Me for the first time. Friendly, knowledgeable team and glasses were ready super fast! I’ll be back for my next pair, for sure. Thank you!

29 April 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Thank you so much Lucy and we were delighted to help 😊

Rated 5 out of 5 stars

Superb...

**UPDATE**
The glasses are as excellent as predicted. Ready in less than a week, no issues at all. I highly recommend Mika & Me. I also discovered that they'll recycle your unwanted frames and donate all proceeds to The Beatson Cancer Research facility. Free up drawer space for a good cause. Handily situated close to Kelvinbridge Underground in Glasgow, Mika & Me should be your first stop for your next specs.

19 April 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Thank you so much Julie for the amazing feedback and we’re delighted you’re enjoying your new glasses 🙏🙏😊😊

Rated 5 out of 5 stars

What a brilliant experience

I don’t know how to start. As previous reviews, the service from both Victoria and Barry was absolutely fantastic. You feel so good as they try and guide you to different glasses and different makes and was so impressed that I bought 2 pairs as well as my partner. They don’t claim to be the cheapest but they have glasses of all prices. If you go there you will definitely feel impressed with all the glasses available. They keep you informed of the progress of your glasses. Just to finish, I have tried all the different shops like vision express and spec savers but this shop is in a different class and therefore I urge you to go in and see what I mean. Thank you Victoria and Barry.

10 April 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Thank you so much Isabell for such a wonderful review and it was a pleasure to meet and serve you and Rose. Thank you again & looking forward to seeing you soon xx

Rated 5 out of 5 stars

Great eyewear shop

Great eyewear shop with amazing and different choices of frames at reasonable prices and excellent customer service from Barry. Would definately go back!

3 April 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Huge thanks John. You picked a great set of frames 🤓👊👊. Look forward to seeing you and Veronica soon

Rated 1 out of 5 stars

I got a receipt regarding my purchase

I got a receipt regarding my purchase, but I have sent multiple messages. No reply trying to askhow long from the time of a purchase do they ship no response I don’t know if I should cancel my order or just wait if it takes a month or what online seems to say it’s a legit site but I haven’t had any customer service so I don’t know

24 March 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Hi Lori but I think you have written this review about a different company. We are an optician based in Scotland and don’t do online. If you want to get your problem resolved, can you contact the appropriate company directly. Can you also remove this review. Many thanks

Rated 1 out of 5 stars

SCAMMERS NEVER RECEIVED merchandise or…

SCAMMERS NEVER RECEIVED merchandise or money back REPORT REPORT REPORT SCAMMERS

10 March 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

hi Kinisha. I think your review is for a different business to ours. We are an optician in the UK (www.mikaandme.com) and don't do online sales. It sounds like you have a problem with another company so you should contact them directly if you want to resolve.

Rated 5 out of 5 stars

Glasgow’s Top Place for Specs !!!

The customer service at Mika & Me is second to none - the range and quality of frames is excellent with a choice for everyone - highly recommend this place for your glasses

18 March 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Amazing David. Thank you so much 🙏🙏🙏

Rated 5 out of 5 stars

Loved my experience at Mika and Me

Loved my experience at Mika and Me
It’s never easy choosing glasses so I very much appreciated the experienced and personal assistance from Barry and Victoria.
Love my Gucci glasses👏👏😘😘

4 March 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Thank u so much Lorraine. It was an absolute pleasure and we’re delighted u love your Gucci’s 🙏🙏😘

Rated 5 out of 5 stars

Recommended

Friendly, efficient and knowledgeable. Great value.

Love my new glasses and on the recommendation of Barry I went for a varifocal option that saved me a lot of money.

5 February 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Many thanks Anna. What a fantastic review 👏👏👏

Rated 5 out of 5 stars

Dropped in on a whim after a friend…

Dropped in on a whim after a friend said he’d just got his new glasses from mika. Id had enough with big high street brand - could never find what i wanted, never get appointments when i needed etc.
Was blown away with service, friendliness, attention to detail and knowledge the guys had. I tried on about everything in store. Finally picked ‘the pair’ and was amazed to be told theyd be ready in about 30mins. 100% recommend. They are going to try and resurrect my broken old favourite glasses too next time i go in. AND theyre dog friendly. Win win!

18 February 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Thank you so much Hannah and it was so lovely to meet you all. Pop in with your old fav glasses and we’ll see if we can work the Mika magic x

Rated 5 out of 5 stars

First time visit

Great service. Fantastic products. Tailored spectacles to my requirements. Would recommend and will visit again.

7 January 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Many thanks John 🙏🙏🙏👍

Rated 5 out of 5 stars

great eyewear

Fabulous selection of quality, fashionable eyewear with a service which makes you feel valued as a customer. Products are easy to navigate in very stylish and comfortable surroundings

6 January 2023
Unprompted review
Mika & Me logo

Reply from Mika & Me

Thank you so much Jacque fir taking the time to write such a lovely review 🙏🙏👏👏

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look