Mike Harris Aerial & Satellite Reviews 

1,301
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company overall. Customers frequently praise the knowledgeable staff for being exceptionally professional, friendly, and efficient when handling various home television installations and repairs. Reviewers also deeply appreciate the extremely quick response times, noting that skilled engineers often arrive promptly to diagnose and successfully resolve issues. Some reviewers were not happy with communication difficulties, mentioning unexpected cancellations, missed appointments, or delayed updates received from the office staff. A few other consumers also experienced frustrating scheduling delays, feeling that poor reliability during the booking process caused unnecessary inconvenience and wasted time.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt and efficient appointments.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that technicians are prompt,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt assistance and fast... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing mixed interactions when trying to... See more

Price

People report ambiguous experiences with price, featuring starkly contrasting opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John called on saturday to see what the job was going to entail, gave us a quote and explained everything that needed to be done. John turned up first thing this morning with a brand new aerial and wi... See more

Rated 5 out of 5 stars

Excellent service at very short notice. I got a phone call within an hour of going online with an enquiry on a bank holiday Monday. Engineer turned up early next morning and completed the job w... See more

Rated 5 out of 5 stars

He arrived on time and set to work. He had everything needed to hand and quickly and efficiently replaced a broken Freesat dish. He had a calm and friendly attitude. Indoors he made some extra adjus... See more

Company replied

Rated 5 out of 5 stars

I left my details online and received a call back shortly after. The technician called on the morning of the appointment to let me know when he’d arrive and turned up within the time window he gave me... See more


Company details

  1. Satellite Communication Services Provider
  2. Gutter Cleaning Service
  3. Locksmith
  4. Security System Installer
  5. Telecommunications engineer

Written by the company

Mike Harris Aerial and Satellite are a local based TV Aerial Installation and Repair Installers near you. Our team specialise in: TV Aerial Installation and Repairs. Freesat Fitting and Repairs. Freeview Installs and Fixes. TV wall mount installations. Our engineers carry any parts that may be required to complete your repair or installation. This means in most cases we are able to offer same-day appointments, so you can get straight back to enjoying all of your favourite shows! With free no-obligation quotes available, there’s never been a better time to call Mike Harris. Call now on 0808 506 5739 to have Your TV Reception Fixed Today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(1,301)

206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rick the guy who fitted my aerial was…

Rick the guy who fitted my aerial was very polite and curtious and explained what he was doing

16 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Debbiem,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 2 out of 5 stars

Given a two star rating because the…

Given a two star rating because the fitter arrived!
Strongly advise anyone wanting to have an aerial either fitted or adjusted continue to scroll down on 'Aerial Satellite' and for you to make sure that your fitter is actually local to where he is needed.
The fitter who did my aerial badly damaged the chimney stack and left a job which was far from satisfactory. I am dissatisfied with Stuart the Customer Service Manager who is based in Glasgow(?) and hasn't replied to my letter of complaint. Job done several weeks ago.
Mike Harris is a name which makes one think its local to your neighbourhood - but it would appear to be a national company. It has a Google site which is good at ensnaring the unwary.

13 May 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear,

We sincerely apologize for the inconvenience and frustration you experienced with our service.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Mike Harris Aerials

Rated 1 out of 5 stars

Poor Service

Called on a Friday, arranged for repair the next day, and no one showed up. Rearranged for the Monday and again no one showed up

15 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear, Wendy

We sincerely apologize for the inconvenience and frustration you experienced with our service.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Mike Harris Aerials

Rated 5 out of 5 stars

I recently had a new aerial installed…

I recently had a new aerial installed at my home, and I couldn’t be happier with the service I received. From the initial enquiry through to the installation, the team was professional, friendly, and highly knowledgeable.

5 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Julie,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Fantastic polite no hidden charges…

Fantastic polite no hidden charges cable hidden which was great as newly panels put up now I can enjoy my new tv Angela

11 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Angela,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Quick and professional service

Very friendly and professional technician who fixed the issue on the same day I contacted the company. The company could be more transparent about the cost. The price I paid was considerably higher than the estimates I had seen online prior to the technician's visit.

8 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Maria,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Pleasant

Pleasant, professional fitter.

9 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Douglas,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Aerial repair

When Ross arrived on site after introducing himself he asked what was the problem with the existing installation.

I told him we intermittently lost the picture on our television. He very quickly established that it was probably caused be the existing aerial being very rusty.

He then replaced the old aerial and tidied up the cabling from the television to the aerial. He then checked it was working correctly.

After another couple of days he called me to make sure it was still working correctly ( clearly someone who cares about the job they do )

5 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Ross,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Reliable and efficient.

I had a problem which another company wouldn't tackle. The Mike Harris Engineer came, he gave me a quote which i accepted and he did the job satisfactorily.

8 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Gordon,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Friendly customer service and efficiency

Friendly customer service and efficient work undertaken.

8 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear David,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Removal of old and worn out sky dish

I moved house and the sky dish was worn and slightly across the front wall. I sent a what’s app message on the Friday evening and by the Monday the morning an engineer arrived, provided a quote and carried the work out. Great service and competitive quote compared to other quotes I received.

8 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Kerri,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

Engineer on time,identified issue…

Engineer on time,identified issue immediately,cost within expectations,left workplace very clean.
...Excellent service

5 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Nick,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

“I had an excellent experience with…

“I had an excellent experience with Mike Harris Ariel and Satellite. Ross mounted my TV on the wall with great precision and care—everything looks fantastic. Mike was professional, punctual, and kept the workspace really tidy.”

3 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Jessica,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

engineer did a great job and service…

engineer did a great job and service was great

4 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Gareth,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

The young man that came out did a…

The young man that came out did a fantastic job. He explained what needed doing and went through everything what he was doing..very friendly and chatty..highly recommend to family and friends..

4 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Julie,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 5 out of 5 stars

It all when well thank you and my tv…

It all when well thank you and my tv work on all channels thank and the guy that came to do the woke was very good

3 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear Donna,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 4 out of 5 stars

Be careful of reviews

Be aware that this company are actively encouraging people to submit five star reviews in order to prolong their guarantees by a year.

However, that said, I did have a quick and efficient response from them. I would have given them five stars if it wasn't for the incentivised and potentially misleading reviews.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

So quick and was kept in touch by phone…

So quick and was kept in touch by phone call and text message . Really friendly engineer . Very happy with the service and can highly recommend 👌

2 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear, Russell

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

Rated 1 out of 5 stars

Let down two days in a row

Let down two days in a row, definitely not a one hour service, or same day, not even for a quote never meind installation. Do not recommend at all. National company not local. Be aware.

2 June 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear, lin

We sincerely apologize for the inconvenience and frustration you experienced with our service.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Mike Harris Aerials

Rated 5 out of 5 stars

Paul was superb!

Paul was superb and sorted out our issue in a jiffy.

He was very smart and polite, leaving no mess at all. Cannot fault the service and will be using them in the future. 10/10! Fab!

30 May 2026
Unprompted review
Mike Harris Aerial & Satellite logo

Reply from Mike Harris Aerial & Satellite

Dear, Mike

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a seamless and stress-free experience with us.
Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you or any friends and family you might refer in the future.

Warm regards,
Mike Harris Aerials

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