Milanastudios Reviews 234

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made, durable, and maintain their appearance even after multiple washes. Many consumers appreciate the stylish designs and comfortable fit, often highlighting the luxurious feel of the fabrics. The customer service is frequently described as excellent, with many people commending the helpfulness and responsiveness of the team, and delivery is often noted as fast and efficient. However, some customers were dissatisfied with specific product issues, such as faded colors after washing or manufacturing faults like messy stitching. A few people also experienced poor customer service regarding these issues, feeling their concerns were dismissed or that the company was slow to resolve delivery problems, particularly during new product launches.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers praise the outstanding... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently praise the exceptional quality... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the impressively fast... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with the ordering process,... See more

Based on these reviews

Rated 5 out of 5 stars

Easy ordering, great products, the Aperol Spritz heavyweight T-shirt is gorgeous. The quality is superb, which will wash well over time, not like some other "flimsy" products. I ordered an XL as I'm s... See more

Company replied

Rated 5 out of 5 stars

10/10 quality...I have purchased many things from Milana Studio's over the years and also recommended to so many friends/family as the clothes do not disappoint...wash up perfectly/dont lose shape/col... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the Milana brand! Great quality clothes it’s become my addiction buying clothes from here. Great customer service who always answer your questions. So glad I found the Milana brand.... See more

Company replied

Rated 5 out of 5 stars

Bought a second ribbed set in green this time, absolutely love them to death, looks phenomenal, washes phenomenal and always get comments on how nice they are. The quality is second to none and every... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

234 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Defo my favourite brand.

Always my go to. I wear it, my husband wears it and so do all of our kids.
Amazing quality, staple designs which look great and wash well, over and over again.
Customer service is also excellent, queries, returns, exchanges, always quick to respond and are so helpful.
Defo my favourite brand!

15 April 2026
Unprompted review
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Reply from Milanastudios

Thank you so much for this lovely review!

We absolutely love hearing that you and your whole family enjoy wearing our pieces. That’s exactly what we aim for quality, timeless styles that you can rely on again and again.

It’s also great to know our customer service team has been helpful when you’ve needed them. We’ll make sure they see your kind words!

Thanks again for your support, it really does mean the world to us.
Team Milana.

Rated 5 out of 5 stars

Amazing company

Amazing company - love their clothes, I’m addicted!
Had to return my last item for an exchange and it was exchanged within 3 days! Fab customer service, they always reply within 30mins!

14 April 2026
Unprompted review
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Reply from Milanastudios

Thank you so much for your amazing review! We're thrilled to hear how much you love our clothes.
We're also really glad your exchange was quick and hassle-free, and that our customer service team has been able to support you promptly. Providing fast, helpful service is something we truly pride ourselves on.

Thanks again for your support – we can’t wait to have you shop with us again!
Milana Studios.

Rated 1 out of 5 stars

ordered a shirt (Order #178297) went to…

ordered a shirt (Order #178297) went to take it off at the end of the evening and the button came off. ive sent it back 3 days ago just received back.

in-between had an email saying there is a spare button in there for this. they expect me or my partner to sew it back on which i cant or spend 15 or so pound to have it replaced which i dont want to do. really soured my expereice with the business, my partner has a wardrobe full of the clothing, has returned 1 or 2 items in the past and never had this problem

9 April 2026
Unprompted review
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Reply from Milanastudios

Hi Stuart,

Thank you for your feedback- we’re really sorry to hear about your experience.

We completely understand how disappointing it must have been to have an issue with your shirt, especially after just one wear. That’s certainly not the standard we aim to deliver.

That said, after receiving and inspecting the returned item, we did find that it did not meet our returns policy requirements, as it was no longer in its original condition. As outlined in our policy, items must be returned unworn and in the same condition they were received. We did share images with you to clearly show the condition upon return for transparency.

Regarding the button, many of our garments include a spare button for minor repairs, which is standard across the industry. However, we appreciate that this may not have been a suitable solution in your case, and we’re sorry for the frustration this caused.

We truly value your partner’s continued support of our brand, and it’s disappointing to hear this experience has impacted your perception of us. Your feedback has been noted and will be shared with our wider team as we continue to improve both our product quality and customer experience.

If you would like to discuss this further, please don’t hesitate to reach out to our customer support team directly- we’d be happy to assist where possible.

Kind regards,
Milana Studios Team

Rated 1 out of 5 stars

Awful company

EDIT as update since reviews -

The owner of the company sent me a private message on instagram and told me she would get it sorted. I got a message from Milana on instagram yesterday advising that the order would be dispatched yesterday obviously on next day delivery…. It didn’t arrive today!!!!

Awful company. Ordered their new drop for my wife on Sunday. Still not even an order confirmation off them 5 days later, Sent a message on instagram, no apology just a link to their delivery terms stating when new drops occur delivery may be longer. I’d suggest not offering next day delivery on new drop weekends as it’s not the first time they have failed to deliver promptly.

Poor service, im now on Friday and still no order confirmation never mind items.

Will be returning avoid these

29 March 2026
Unprompted review
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Reply from Milanastudios

Hi,

Thank you for your feedback — we’re really sorry to hear about your experience.
We completely understand how frustrating it must be not to receive an order in the expected timeframe.

During new product launches, we can experience a very high volume of orders, which can occasionally lead to delays this is explained on our website. In addition, we have recently experienced some unexpected delays with our courier with a certain number of shipments, which are unfortunately outside of our control. That said, we are working closely with them to resolve the situation as quickly as possible and ensure your order reaches you very soon.

We have also emailed all customers affected by this delay to express our apologies and to keep you updated with the latest information on expected delivery timescales. We’re sorry if this communication did not reach you.

We’d really like to help here and resolve it as quickly as possible, if you can kindly email our customer service team on contact@milanastudios.com a member of our team will be sure to assist here and make things right.

Thank you for bringing this to our attention- your feedback helps us improve.

Kind regards,
Milana Studios.

Rated 5 out of 5 stars

Milano studios

Bought quite a few items from Milano Studios and i have to say the quality of all the garments ive purchased are amazing the colours are vibrant and they wash really well. Dilivery is great too.

11 March 2026
Unprompted review
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Reply from Milanastudios

Hi there,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’re happy with the quality of our garments, the vibrancy of the colours, and how well they hold up after washing.

It’s also great to know that our delivery service met your expectations- we always aim to make the entire experience as smooth as possible.

We truly appreciate your support,

Kind regards,
Milana Studios Team

Rated 5 out of 5 stars

Bought the brown and black new blazers…

Bought the brown and black new blazers after having the winter version in both colours and they didn’t disappoint so want the trousers to match the black now

13 March 2026
Unprompted review
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Reply from Milanastudios

Hi there,

Thanks so much for the amazing 5-star review! We’re so glad you’re loving the brown and black blazers and even better to hear they lived up to your winter versions!

We love that you’re thinking of grabbing the matching black trousers too- such a great combo. We’re sure you’ll love them just as much.

Really appreciate your support, it means a lot to us! Hope to see you shopping with us again soon.

All the best,
Milana Studios Team

Rated 5 out of 5 stars

Absolutely love the combat trousers

Absolutely love the combat trousers. Wore them with a Milana crop top and heels. Got some many compliments 😍

3 March 2026
Unprompted review
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Reply from Milanastudios

Thanks so much for the lovely review! We’re so happy to hear you love the combat trousers. Pairing them with the Milana crop top and heels sounds like such a gorgeous look.

It’s amazing that you got so many compliments - that’s exactly what we love to hear! Thanks again for sharing, and we hope you keep loving your outfit as much as we do.

Team Milana.

Rated 5 out of 5 stars

Love all my Milana clothes

Love all my Milana clothes. The sizing is great the material fab they all wash like a glove. I would defo recommend. Will defo be buying again!

28 February 2026
Unprompted review
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Reply from Milanastudios

Thank you so much for your amazing 5-star review!
We’re absolutely delighted to hear how much you love your Milana pieces. It’s fantastic to know the sizing, material, and quality have all met your expectations. That’s exactly what we aim for.

Your recommendation truly means the world to us, and we can’t wait to have you shopping with us again.

Thanks for being part of the Milana family!

Rated 5 out of 5 stars

Love all my Milana clothes!!

Love all my Milana clothes! The designs and quality are 10/10. Wish my whole wardrobe was all Milana! When I’m able too, I’ll always purchase from Milana!
Love everything about this shop!!

20 February 2026
Unprompted review
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Reply from Milanastudios

Thank you so much for your incredibly kind words! We’re absolutely thrilled to hear how much you love your Milana pieces. Knowing that you rate our designs and quality 10/10 truly means the world to our team.

Your support and loyalty inspire us every day, and we’re so grateful to have you as part of the Milana community. We can’t wait to bring you even more pieces to love!
With appreciation,

The Milana Team ✨

Rated 5 out of 5 stars

The choice and clothes are impeccable

The choice and clothes are impeccable. Always the highest quality. Long lasting and wash so well. Cannot reccomend enough .

23 February 2026
Unprompted review
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Reply from Milanastudios

Wow — thank you so much for such an amazing review!

We’re absolutely delighted to hear that you love our choice of styles and that the quality continues to meet your expectations. Knowing that our pieces are long-lasting and wash beautifully makes us so proud, as that’s exactly what we strive for.

Your recommendation truly means the world to us. Thank you for your continued support — we can’t wait to welcome you back again soon!
Milana Studios.

Rated 5 out of 5 stars

Lovely pink and brown stripe long sleeve

Lovely, quality material, prompt delivery. I would highly recommend.

23 February 2026
Unprompted review
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Reply from Milanastudios

Thank you so much for your lovely review! We’re delighted to hear you’re happy with your pink and brown stripe long sleeve — it’s such a gorgeous piece.

It’s wonderful to know you were pleased with the quality and our prompt delivery too. Your recommendation truly means the world to us.

We hope you enjoy wearing it, and we can’t wait to see you shop with us again soon!
Milana Studios.

Rated 5 out of 5 stars

Stunning clothes and amazing customer service !!

I am very new customer and I am blow away with quality of clothes and customer service! A specially Ruby ! What a star . I needed help with my order ! Had a reply straight away and all was sorted without any problem! Absolutely amazing thank you so much 😊💖💖

13 February 2026
Unprompted review
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Reply from Milanastudios

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’re loving the quality of our clothing and that your first experience with us has been such a positive one.

We really appreciate you taking the time to share your experience, and we can’t wait to welcome you back again soon!

Thank you for your support ✨
Milana Studios.

Rated 5 out of 5 stars

Love Milana top quality clothing 👏🏻

Love Milana top quality clothing 👏🏻

5 February 2026
Unprompted review
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Reply from Milanastudios

Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.

Thank you for choosing Milana Studios!

Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about Milana Studios! The quality of their products is absolutely outstanding—beautifully made, thoughtful details, and clearly crafted with care. Everything feels so much more special than mass-produced items.
The delivery was impressively fast too. I ordered on a Thursday and my package arrived by Saturday morning—perfect timing and very well packaged.
What really sets Milana Studios apart, though, is their small boutique business charm. From the moment I placed my order, I felt genuinely valued as a customer. The personal thank-you note, the little extra touches in the packaging, and the warm, attentive communication made the whole experience feel so personal and special. You can tell they truly care about every single person who shops with them.
If you’re looking for high-quality pieces with heart, speedy delivery, and customer service that makes you feel like their favorite client, Milana Studios is the real deal. I’ll definitely be back for more! 💛

2 February 2026
Unprompted review
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Reply from Milanastudios

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Your support means a lot to our team, and we’re so happy to hear you loved your experience with Milana Studios. We’re always striving to deliver great quality and service, and feedback like yours makes it all worth it.

Thanks again for being part of the Milana Studios family — we can’t wait to see you again!
– Milana Studios

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products, I love everything I have purchased

19 January 2026
Unprompted review
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Reply from Milanastudios

Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.

Thank you for your trust in us!

Rated 5 out of 5 stars

I’ve been ordering from Milana for a…

I’ve been ordering from Milana for a long time now! From the very start and all I can say is everything is always amazing the best quality you will find, always super happy and always excited for doing my order, thank you so much Milana team yous really know how to make clothes, till next time Nicole x

20 January 2026
Unprompted review
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Reply from Milanastudios

Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.

Thank you for choosing Milana Studios!

Rated 5 out of 5 stars

I purchase from milana studios often…

I purchase from milana studios often and have to say there garments are of really high quality, my wife and daughter love there clothes, purchased two oversized blazers before Christmas as presents and again very impressed and they both loved them,I'm a t-shirt lover and wife occasionally buys me milana studios t-shirts and have to say they beat many of what's on the market today by quality and style and if your looking to stand out from the crowd then milana studios is a very safe bet can't fault them at all very impressed

10 December 2025
Unprompted review
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Reply from Milanastudios

Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.

Thank you for your trust in us!
Milana Studios

Rated 5 out of 5 stars

Smart but casual, great quality products

Always great quality products that are long lasting, and love the designs. Smart but casual loungewear. Saving up for my next piece!

7 January 2026
Unprompted review
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Reply from Milanastudios

Milana Studios would like to extend our heartfelt thanks for your wonderful review. Your feedback means the world to us, and we are grateful for your continued support. We are dedicated to delivering top-quality products and exceptional service, and we’re thrilled that we could meet your expectations.

Thank you for being part of the Milana Studios family!

Rated 5 out of 5 stars

Never disappoint!!

Never disappoint!!! Milana studios brand is amazing quality with new ideas all the time fast delivery and top customer service!
I have a real big collection growing amazing clothes brand if you haven’t already bought from there then what are you waiting for?! I would recommend them Everytime! 🤩

25 December 2025
Unprompted review
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Reply from Milanastudios

Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.

Thank you for your trust in us!

Rated 5 out of 5 stars

Excellent service!

Excellent service from start to finish. Exchanged a top for my daughter’s Christmas present in swift time and cancelled an order I had placed as a replacement. Thank you so much ❤️

17 December 2025
Unprompted review
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Reply from Milanastudios

Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.

Thank you for choosing Milana Studios!

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