Milanolegacy Reviews 

325
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 249 reviews, most reviewers were unhappy with their experience overall. Many people found product quality poor, with items often appearing cheaply made, not matching website descriptions or images, and running much smaller than expected. The return policy caused frustration, as many had to ship items back to China at considerable cost, often making returns impractical. Some also experienced order problems, such as receiving wrong items, incorrect colors, or significant delivery delays. However, a small portion of people felt satisfied with the quality of specific items like hats, shoes, or certain sweaters, finding them attractive and reasonably priced.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Quality

Clients share negative opinions on quality, with many reviewers reporting extremely poor quality clothing... See more

Order

People report ambiguous experiences with order, with many customers expressing dissatisfaction due to issues... See more

Return policy

Reviewers express significant dissatisfaction with the return policy, frequently citing that returns are... See more

Price

Customers consistently note negative experiences with price, often feeling they paid too much for low-quality... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Clothes run small. I would need to return the item to China to (possibly) receive a refund. The item shipped from New Jersey. I recommend avoiding this site until they come up with a reasonable retu... See more

Rated 2 out of 5 stars

This company really shouldn't exist. They are doing every tiny thing in their tool bag to lower the amount of their cost-of-goods. Making everything in a substantially smaller size (thereby using far... See more

Rated 2 out of 5 stars

The things I purchased I really loved. However I ordered the size 2xl. I usually wear a U.S. XL The 2XL was still to small. I’ve been waiting for a return authorization to exchange for the next size.... See more

Rated 1 out of 5 stars

Not knowing the company, to be safe I ordered MilanoLegacy’s Alessandro Veneti Vibrant Visions Sweater ($44.95 + shipping) in size XXL. It arrived in a decent time frame, but their sizing is WAY OFF.... See more


Company details

Written by the company

Where Italian finesse intertwines with modern allure - Milanolegacy - Immerse yourself in a realm of sophisticated design, marrying tradition and innovation. Embrace the essence of Italian elegance, where heritage meets contemporary chic.


Contact info

1.9

Poor

TrustScore 2 out of 5

325 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(325)

226 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT shop at this web site.

The item, a Christmas gift, (1) did not match its picture on their web site, and (2) was waaaaay too small. It would cost more to ship it back to the "return policy" address in China, so we'll donate it to charity and warn everyone else NOT to shop on this web site. I'm not sure it's as much a scam as it's poorly managed.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Be careful of this website

Be careful of this website. I placed an order of over a 100$ on Nov 2025 and never received it. They tried to claim that I had already received my order and when I requested a proof of delivery they stopped responding. this is a scam please be aware !!

12 January 2026
Unprompted review
Rated 1 out of 5 stars

No stars if I could

No stars if I could
You can’t write to them because they claim virus
You can’t call them because the do not answer
You can’t return because shipping costs what the item costs

Garbage - cheap garbage and they should not be allowed to operate in the US

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Milano scammers

There is no point repeating the same complaints that every customer has experienced. I decided to ship my items back to China and get a full refund. Only problem is the address they give you is non-existant according to the Post Office. Im taking up a collection for air fare and pay these ass holes a visit.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Could have been better

I was disappointed in the quality of my jacket, the photo in your ad was deceptive, you showed a black fuzzy jacket with a tan fuzzy lining, the jacket you sent was all black, no tan lining, not a two tone, like I ordered. The shoes are great 👍. So I will order from you again, I hope you will live up to you advertisements.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

I just ordered a product

I just ordered a product, it is terrible, it does not fit, and I just found out I have to ship it back to China, this company should be flagged and not allowed to sell any products in America, the web is full of scams and this is one of them. I am going to dispute this charge with my credit card company

7 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THEIR CRAP!!!!!!

DO NOT BUY THEIR CRAP!!!!!!! Ships from Hong Kong, which is always a nightmare and the biggest scam place in the world so always look for Hong Kong address! The shirt looks nothing like what I ordered and looks like curtain material! So bad PLEASE DO NOTIFY WASTE YOUR MONEY!!! P.S. I purchased it a month before Christmas and it came after Christmas!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

This is a phony/scam Chinese sham…

This is a phony/scam Chinese sham company, they will take your money and send you cheap, I mean cheap items, will not respond to calls or emails, cannot leave messages, do not buy anything you will LOSE YOUR MONEY!!
You have been warned.!!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

You’ll regret it!

Received merchandise of poor quality. Clearly had been worn before and tags were cut off. The website is deceptive as to when I’d receive the item and there is no indication that the company is in China. Don’t order!!! Total scam.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Please do not buy here!!!

The worst thing I have ever bought, I say thing bc I can’t even define this as a piece of clothing. The shipment took forever and when it finally arrived. OMG a cheap and ugly that looks and feels like a table cloth.
I have bought better items in Temu.
I just request return/ refund hopefully it won’t cost more than I paid for this farce of a “sweater”. I even have pictures to compare with what it should have been and what I actually received, but I cannot added the here so everyone can see this disaster.
Scammers!

30 December 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE: Extremely low-quality merchandise!

The sweater I ordered looked in the image to be made from a medium weight yarn, however, it was made from yarns so thin I was shocked. The XXL size I ordered was so small as to be a joke and then I realized to return it, I had to ship to China!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 jackets

Ordered 2 jackets. Reached out prior to them being shipped to cancel and they wouldn't cancel. They both came, poor quality and not what was pictured on website. One of the coats was completely different. Do not order from them.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Took weeks to get

Took weeks to get. Didn’t realize it came from China my fault. Ordered an orange coat. It arrived in red. The tag cut out. It was too small for my son. Not sure if it was really a large like ordered. They offered a 25% of the price back. They said I could choose that or a gift card. I wouldn’t trust what they would send. Will never use again.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! RUN FAST! Horrible!! Do not order from there website. The chart doesn't match with correct size. I ordered two sweaters and they were very small for my husband. They offered to give me 50% off on new items. Why would I order something else and the items that was ordered didn't fit.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

They are selling clothes with tags cut…

They are selling clothes with tags cut out and sizes smaller than their size guide. They want me to return product to China but they want me to say the clothing is only valued at $18. Product took over 12 days to get to me and all the product was not shipped. I bought for my wife and son and out of 6 items purchased they cannot use any of them due to quality and sizing. I would give them a 0 rating

27 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Ordered a beautiful cardigan sweater.. took a month and a half to get here only to receive the wrong sweater! Reach out to M/L they sent me a gift card for the full amount.. so i reordered the correct sweater .. took another month.. only to receive the wrong sweater again! now i have 2 of the same sweater! neither of which i want! the sweaters i was sent are not even on the site! so im going back in to see what i get this time! do not i repeat do not waste your time or money with MILANOLEGACY! u will b utterly disappointed!

27 December 2025
Unprompted review

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