Milanolegacy Reviews 

325
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 249 reviews, most reviewers were unhappy with their experience overall. Many people found product quality poor, with items often appearing cheaply made, not matching website descriptions or images, and running much smaller than expected. The return policy caused frustration, as many had to ship items back to China at considerable cost, often making returns impractical. Some also experienced order problems, such as receiving wrong items, incorrect colors, or significant delivery delays. However, a small portion of people felt satisfied with the quality of specific items like hats, shoes, or certain sweaters, finding them attractive and reasonably priced.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Quality

Clients share negative opinions on quality, with many reviewers reporting extremely poor quality clothing... See more

Order

People report ambiguous experiences with order, with many customers expressing dissatisfaction due to issues... See more

Return policy

Reviewers express significant dissatisfaction with the return policy, frequently citing that returns are... See more

Price

Customers consistently note negative experiences with price, often feeling they paid too much for low-quality... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Clothes run small. I would need to return the item to China to (possibly) receive a refund. The item shipped from New Jersey. I recommend avoiding this site until they come up with a reasonable retu... See more

Rated 2 out of 5 stars

This company really shouldn't exist. They are doing every tiny thing in their tool bag to lower the amount of their cost-of-goods. Making everything in a substantially smaller size (thereby using far... See more

Rated 2 out of 5 stars

The things I purchased I really loved. However I ordered the size 2xl. I usually wear a U.S. XL The 2XL was still to small. I’ve been waiting for a return authorization to exchange for the next size.... See more

Rated 1 out of 5 stars

Not knowing the company, to be safe I ordered MilanoLegacy’s Alessandro Veneti Vibrant Visions Sweater ($44.95 + shipping) in size XXL. It arrived in a decent time frame, but their sizing is WAY OFF.... See more


Company details

Written by the company

Where Italian finesse intertwines with modern allure - Milanolegacy - Immerse yourself in a realm of sophisticated design, marrying tradition and innovation. Embrace the essence of Italian elegance, where heritage meets contemporary chic.


Contact info

1.9

Poor

TrustScore 2 out of 5

325 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(325)

226 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT PURCHASE

DO NOT PURCHASE. Everything is from
china and NOTHING like the pictures. The “wool” coat is made of child arts & craft felt. The raincoat is a dollar tree poncho. And the trenchcoat arm length barely passed my elbows. Seriously. DO NOT BUY ANYTHING, it is all a scam. And you can’t return your items either because shipping back to China will cost you hundreds.

20 October 2025
Unprompted review
Rated 2 out of 5 stars

Clothes run small

Clothes run small. I would need to return the item to China to (possibly) receive a refund. The item shipped from New Jersey. I recommend avoiding this site until they come up with a reasonable return policy. I suppose I'm just out $123.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!! The delivery was late, first of all. I knew the jacket was not real leather, (pleather), but the picture fooled me into thinking it was a good quality pleather. The jacket looks cheap, no size tag inside. I'm just so disappointed. They got me for $65. NEVER again.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

I wish l had an option for zero stars/Scam

I wish l had an option for zero stars. If you see any positive reviews they are fraudulent. It looks like the company is in California but it's in China. All photos are images that do belong to this fraudulent entity. I ordered XXLs, the clothes were the size of child. Colors, materials, quality not even close to the fake pictures. Initially, all payment options include PayPal but once you go to pay, only 3 options are available. That should've been flag number one. Secondly, I wish I had gone on Reddit first to see that this is a scam through and through. Reporting to FTC and FBI.

3 November 2025
Unprompted review
Rated 2 out of 5 stars

The things I purchased I really loved

The things I purchased I really loved. However I ordered the size 2xl. I usually wear a U.S. XL
The 2XL was still to small. I’ve been waiting for a return authorization to exchange for the next size. I truly love the items I purchased and would love to have the larger size.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Fat Guy in a Little Coat

I ordered a coat that was supposed to be a mens large, but was, at best, a children's large. I tried to exchange it or get my money back, but was told it would cost me more to return it and that I should order another coat at a discount – this time they would get the size right. Decided to cut my losses. I wish Google could prevent sites like this from popping up, but shame on me for not doing more homework.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

cheap asian made pics do not do it…

cheap asian made pics do not do it justice STAY AWAY everything you can think of as bad you will confirm when you get it >>> if you are looking for cheap quality products this is perfect if you are looking for semi descent questionable clothing that might last or not then this is your brand aside from the deceiving pics they have to the real product you get i can keep going do yourself a favor just look elsewhere

7 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is very sketchy

This company is very sketchy. So sketchy that after my wife made the mistake of buying clothes from there and requesting a return. Instead they shipped another piece of junk to our house addressed to me, making it seem like I purchased an item.
Clothes looks and is nothing like the pictures. DO NOT BUY FROM THEM

28 October 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam operation

This is a scam operation. You will not get what you ordered and what you receive wouldn’t pass the QC tests of the cheapest supermarket. They will not respond when you take this up with them. Avoid.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Beige jacket and pants

Beige jacket and pants - very small, turtleneck impossible small. Fabric is NOT what was pictured; impssible to return; Horrible merchandise

28 October 2025
Unprompted review
Rated 1 out of 5 stars

The sizing was deceptive & the sweater…

The sizing was deceptive & the sweater did not fit. They said I could return it but the cost to return it is almost as much as it cost.
It also took over 3 weeks to receive it in the mail.
So don’t buy anything from them that you might want to return!
Very unhappy customer!

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Waisted time & Money

I believe that Milano Legacy advertises top of the line watches and once you receive merchandise is different items not what you ordered 🥴it seems like a SCAM company. Contacted CS and issue had not been resolved!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Fancy website - crappy clothing

I bought a jacket this month from Milanolegacy. (Order ML43184) It arrived and the fabric feels like paper, sewn terribly and the label was cut out! What crap this site is selling! I paid $ 76 for this piece of junk. The company also has a very bad return policy also. DO NOT BOTHER WITH THIS FIRM. Fancy website with crappy quality products & service.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

The only reason I added one star was…

The only reason I added one star was because it wouldn’t allow me to give it ZERO stars. The fabric is nothing like the photo, the material is almost like fleece. I’m going to wear this as a robe and believe me, I would rather throw it out because I wouldn’t give it to my worst enemy. I blocked them from my emails.

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Used items, won't return funds or replace

I ordered a shirt for my husband's birthday. Over $50.00 the shirt was used (tags cut out, no size shown). It was way too small. I contacted them for a replacement. They will not pay for returning it, and are trying to negotiate me keeping it for a discount. So, they sent me a USED shirt, and want me to pay to send it back. Oh, yes. Also, out of country.

17 October 2025
Unprompted review

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