Conetpass Reviews 8,583

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 6,828 reviews, reviewers had a great experience with this company. Many customers found the purchase process to be very simple, straightforward, and easy, appreciating the quick completion of their orders. The overall user experience is often described as easy and convenient, with people finding the system simple to use and understand. Reviewers frequently highlight the service as good, helpful, and reliable, noting the ease of selecting services and the fast transactions. However, some people were dissatisfied with payment difficulties, experiencing failed attempts and issues with re-entering credit card information. There were also concerns about not receiving confirmation emails or tickets immediately, and some found the website unclear regarding ticket usage details. A few customers mentioned issues with tickets not working as expected or having to repurchase shuttle tickets due to lack of recognition.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the process simple, effective,... See more

Website

People report ambiguous experiences with the website, with many customers finding it easy to navigate,... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the service as fast, efficient, and... See more

Order

Reviewers mention ambiguous feedback about order, with some customers finding the purchase process quick,... See more

Payment

Consumers report significant dissatisfaction with the payment process, with many experiencing failed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

was super easy to buy and had many different options to choose from so you can customise for your needs

Rated 4 out of 5 stars

Purchase experience is great. Now I have to see if the transit pass functions as promised.

Rated 4 out of 5 stars

I was not sure if buying two 3 day passes for me and my niece is ok or need to write down the second name. This was not clear to me


Company details

Written by the company

ConetPass is the pan-European mobility digital pass designed for tourists who want to move easily and stress-free across multiple cities. With a single digital pass, ConetPass, in cooperation with local transportation companies, allows access to local public transportation in different European destinations, covering multiple transport modes such as buses, trams, metros, and urban trains. The pass is flexible and can be used for durations ranging from a single ride up to 7 consecutive days, adapting to different travel needs. Our goal is to simplify urban mobility for travelers by eliminating the need to purchase separate tickets in each city. ConetPass offers a convenient, transparent, and reliable solution that helps visitors focus on exploring their destination rather than navigating complex transport systems. We are committed to providing a smooth user experience, clear information, and dependable access to local transport services.

Our network

Written by the company

Discover the ConetPass network
ConetPass offers multiple dedicated website for each cities where the pass works, discover the official list at https://conetpass.com/url_network/

A single pass for all transportation

Digital, integrated, unified.

A single digital pass, valid from 1 to 7 days, granting access to all public transport (metro, tram, bus, bike sharing, airport shuttles, ferries, etc.) across multiple cities in Europe and beyond.

Contact info

Need assistance ?

We are here to help you 7days a week!

4.2

Great

TrustScore 4 out of 5

9k reviews

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Rated 3 out of 5 stars

Transport pass

Couldn't find if the passes were consecutive days or of i could use it as I needed. I would have bought a 4 day pass but I need it for specific days

16 June 2026
Rated 5 out of 5 stars

Convenience service

This was a very convenient way to get all of our train tickets at once without having to go to the station.

16 June 2026
Rated 1 out of 5 stars

Why do i have to install we taxi

Why do i have to install we taxi? It is so complicated to get the 5 days public transport for Milan ticket working .

16 June 2026
Conetpass logo

Reply from Conetpass

Dear customer,
Please follow the instructions on the ticket. If you need any assistance, please write to us.

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