I sent an inquiry to Milk Audio about a specific module. Very quickly received a friendly and helpful reply by the nice gentleman Davide. Very responsive to further questions. The module was sent quic... See more
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Probably the best customer support EVER! Alberto was awesome helping with the paperwork as I was buying from abroad. They really do care about their customers. Excellent and fast communication and... See more
Price: ⭐️⭐️⭐️⭐️⭐️ The price for the UDO Super 6 was the most competitive I found in the market, truly giving me the best value for my money. Customer Service: ⭐️⭐️⭐️⭐️⭐️ The staff was extr... See more
Milk Audio Store are real music lovers. Super professional, super fast in responding to messages. Fast shipment (i live in Germany) Very good prices also compare to big shops like Thomann.
Company details
Written by the company
Milk Audio Store, punto vendita e spazio espositivo, dove la qualità dell'audio è al centro di ogni nostra attenzione. vendita di Sintetizzatori Analogici e Modulari formato Eurorack. Audio Professionale per studi di registrazione. Sistemi alta fedeltà ed Home Cinema.
Contact info
Via Francesco Sabatini, 10, 00135, Roma, Italy
- +39 06 3050128
- hello@milkaudiostore.com
- milkaudiostore.com
4.7
Excellent
421 reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery, excellent packaging, fair price. Among the best sellers in Italy so far for modular synthesis.
8 July 2019
Unprompted review
Great service
Great service, good prices and good communication. Recommended.
3 May 2019
Unprompted review
Always great service
26 January 2019
Unprompted review
No second chance for a first impression...
Further to an order confirmation, I was contacted by Milk Audio Store to inform that the advertised 'sale' price of 340 was in fact 50 euro's too low.
According to ACM rules, when a consumer can trust that a price is correct, a seller is legally obliged to provide goods at the ordered price. Milk Audio didn't see fit to adhere to these rules or even want to negotiate a fair resolution in the middle ground which left me with a bad first impression.
Milk Audio did partly redeem themselves with some sound after-sales advice (even better than the manufacturer...) on a potentiometer issue which shows these guys are clearly experts in their field.
All in all, it's a shame that my own experience was marred by a bad first impression due to a fault on their part > incorrect pricing on the website.
When a business demonstrates no room for fair and/or customer-centric negotiations despite european consumer legislation, I will think twice before giving them my custom again in the future.
9 December 2018
Unprompted review
The service is good
5 November 2018
Unprompted review
Excellent Store !
Fast response, good service, and good price. They are completely excellent !
Before shopping I got nervous because I'm Japanese. But it was utterly groundless. They explained everything as understandable as possible and were very kind and sincere during transaction.
24 October 2017
Unprompted review
Reply from Milk Audio Store
Hi Takashi, thanks a lot for these precious five stars! It's really important for us to offer a personal service for every customer and partner. Thanks a lot.
Perfect service with fast replies on …
Perfect service with fast replies on questions!
Fully recommended!!!
10 October 2017
Unprompted review
Reply from Milk Audio Store
Hi Michael! Thanks for great feedback. We know that timings are important for our users, so it's important also for us to be as fast as possible. Thanks really a lot!
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