Millennium Pest Control Ltd Reviews 

821
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, polite, and thorough during their pest control visits. Consumers note that technicians always arrive on time, explain procedures clearly, and offer highly useful preventative advice to avoid future issues. However, some people mentioned that while the initial service was quick and helpful, they were still waiting for final results or follow-up treatments to completely resolve their pest problem. People also greatly appreciate the prompt response times and professional attitude, which makes dealing with unexpected pest infestations much easier to handle.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, professionalism, and friendly... See more

Service

Customers consistently note positive experiences with service, highlighting prompt arrivals and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very punctual. The chap who came was very friendly, helpful and accommodating. Most of the bed bugs were gone after the first treatment so hopefully will be fully eradicated after second treatment.

Rated 5 out of 5 stars

After attempting to source and bait ourselves, we gave up and contacted Millenium Pest Control. They came out the next day, surveyed, laid bait and offered proofing advice. Their 6 week programme... See more

Rated 5 out of 5 stars

we had Jamie come out and see us on his weekend! he was absolutely fantastic. Great to chat too! he ran through the process to me and my partner, double checked that our cat and baby were out of the h... See more

Rated 5 out of 5 stars

I've been using Millennium since they started 26 years ago. They are extremely helpful, friendly and really know their stuff. Cannot recommend them highly enough.


Company details

  1. #2 of 23 best companies in Pest control service

Written by the company

A Family Run Business Providing Fast Same Day Local Pest Control Services for Both Domestic and Business Commercial Clients - from Diss, North Norfolk, Chelmsford, Colchester, Lowestoft, Gt Yarmouth Ipswich, Norwich, Cromer, Kings Lynn, Bury St Edmunds, Newmarket, Cambridge, Ely, Peterborough and London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

821 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(821)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

We had Chris who was absolutely amazing! He talked us through everything and made us feel very at ease. Would highly recommend

2 August 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for sending us a review, I will let Kris know your comments

Rated 5 out of 5 stars

Thanks Kris

Kris was very informative and a nice guy, could not have asked for more, thanks for all your help!

25 July 2024
Unprompted review
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for taking the time to complete a review, I will let Kris know

Rated 5 out of 5 stars

Great chap

Great chap, turned up, did the job and gave some free advice, could not have been more professional or efficient.

1 July 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for send us a review

Rated 4 out of 5 stars

Chris/Kris (Apologies I didn't catch the spelling) but regardless, an expert in his field. Both personality and knowledge. A credit to the company!

I've only given a 4 so far as the treatment was only applied today and I can't pass full comment until I know it's worked. However Chris/Kris (I've seen people comment using the latter spelling but not sure if it's the same person) was an absolute gentleman. He was friendly, accomodating, answered all questions I had and most reassuringly I had no problems leaving my home and giving him a key while I did some other chores. Having just moved into the property this is one of the few stresses I needed dealing with. I need not have worried. I'd go as far as to say I'd specifically request Chris/Kris again should I need help in the future. The man is a credit to the business and should be thoroughly looked after and retained by the company if they want to keep the good reviews coming in! You'll likely not see this in person but if you do, thank you for a wonderful experience!

5 July 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for sending us a review, I will pass on your review to Kris

Rated 5 out of 5 stars

Fast and efficient response

Fast and efficient response, polite and helpul technician who really seemed to know his stuff and quickly got to source of problem.

2 July 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for leaving us a review

Rated 5 out of 5 stars

Well done James.

Listened well to our concerns, clear answers given. Everything explained well, polite and professional
.

3 July 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for leaving us a review

Rated 5 out of 5 stars

The guy who visited my property today…

The guy who visited my property today was very thorough looking in rooms, also went into attic. He also put down bait and box traps to protect my children and my dog. Couldn’t thank him enough. Great service

3 July 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for leaving us a review, I will let Tony know your comments

Rated 5 out of 5 stars

Kris was informative and discussed our…

Kris was informative and discussed our future goals for our removal of rats. He was professional, educational, and prompt in his service and approach. 100oc recommend and hope we get Kris back again to manage our issue here. Thanks again Kris, tru
e professional. Kara Cowie - Manager

3 July 2024
Unprompted review
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for leaving us a review

Rated 5 out of 5 stars

Kirs was a very helpful young man

Just had second visit to sort out a problem with rats in the garden. Kris has been very professional and helpful on both visits, giving good advice and explaining processes clearly and answering any questions we had. Would definitely recommend.

3 July 2024
Unprompted review
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for taking the time to give a review, I will pass your comments on the technician.

Rated 5 out of 5 stars

Kris was very professional

Kris was very professional, he answered every question we had. The process didn’t take very long at all, I would highly recommend!

2 July 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for taking the time to give a review, I will pass your comments on the technician.

Rated 5 out of 5 stars

Problem sorted

Very good at finding the problem

1 July 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for taking the time to give a review.

Rated 5 out of 5 stars

I called Millennium pest control as I…

I called Millennium pest control as I have an ant issue.
Tiny little bugs were in all the brickwork and I was at a loss as I had tried everything. From the start Millennium was helpful. Out the very next day!!
Jamie came and talked me through the issue and the best steps forward. He is a great guy. he put my mind at ease. I will not hesitate to use Millennium again!

26 June 2024
Unprompted review
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you very much for such a positive review. We will make sure to pass this on to Jamie!

Rated 5 out of 5 stars

Recommendation

I am very happy to recommend this company. Jamie explained clearly the process to rid my garden of a rat (rats) also giving helpful advice to deter future problems. The bait was taken by the second visit. Communication re days and times of the 2 visits was excellent.

14 June 2024
Unprompted review
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you very much for your kind comments, we will pass this on to Jamie.

Rated 5 out of 5 stars

Another good experience with Millenium Pest Control

Another good experience with Millenium Pest Control. As usual Stuart Smith arrived on time & checked the house. He explained what I needed to do before he comes for a 3rd visit. He answered all my questions & was very friendly & patient. Definitely 10 out of 10! Would thoroughly recommend!

14 June 2024
Unprompted review
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you very much for such a great review! We have passed your kind comments onto Stuart.

Rated 5 out of 5 stars

Skilled, friendly and informative

Arrived on time. Explained the nature and process of the treatment very clearly. Answered all relevant questions effectively and left us with clear guidance as how to proceed on our return after several hours. Friendly and cheerfully reassuring.

11 June 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for your kind words, we will pass it on to the technician!

Rated 5 out of 5 stars

Chris was on time

Chris was on time, friendly and informative. Very clear in his explanation and thorough in his investigation

10 June 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for your review, we will pass this on to Kris.

Rated 5 out of 5 stars

Great service

It was very quick and easy to book a call out with Millennium. He was very informative, told us exactly what he would be doing and why and did the job quickly. Very helpful and would definitely use again.

5 June 2024
Millennium Pest Control Ltd logo

Reply from Millennium Pest Control Ltd

Thank you for your review, we will pass this on to the technician.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look