As first time parents and visiting other shops, we found Millie & Ralph to be very informative with the employees having large knowledge on all the items in store. The staff where not persuasive to... See more
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Company details
- #5 of 37 best companies in Baby Clothing Shop
Written by the company
Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.
Contact info
Units 2a/3 Elsham Park, Tattershall Way, Fairfield Ind Est, LN11 0UZ, Louth, United Kingdom
- customerservices@millieandralph.co.uk
- millieandralph.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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The fast delivery and the quality of…
The fast delivery and the quality of the items. Absolutely lovely thank you so much
I recently ordered a Joie pram bundle
I recently ordered a Joie pram bundle , very happy with what I got , emails were answered promptly and addressed any questions I had swiftly , I would definitely recommend this family run business, good service
Great customer service
Products are fantastic, lots of selection, some good bundle prices, staff very helpful
Beautiful baby clothes and an excellent…
Beautiful baby clothes and an excellent delivery service.
Personalized items too small to their size
Size on the personalized hat was not explained well, as a result it is too small and not possible to return.

Reply from Millie & Ralph
The ease of ordering and how quickly it…
The ease of ordering and how quickly it was delivered
Beautiful just what I was looking for.
Beautiful just what I was looking for.
Will definitely be ordering again
I have loads of things and love…
I have bought loads of things and love everything I have bought can't wait to see greatgrandson in July and wear everything beautiful quality and fast delivery thankyou
Can't beat Millie and Ralph for baby gifts!
Love Millie and Ralph's selection and quality of gifts, plus the speedy delivery.
Arrived safely and well packed.lovely…
Arrived safely and well packed.lovely quality very pleased with my purchase.
Beautiful quality
Beautiful 😍
Stunning items received great quality…
Stunning items received great quality and beautifully packaged. Item was for a baby shower and the mother to be fell in love with the item immediately and said it had to be the baby’s coming home outfit. Customer service was great too
Excellent products & service
Just bought our pram and car seat from Millie & Ralph. We’ve been in a few times to look at various models. Sophie was excellent and couldn’t have been any more helpful! Thank you so much and definitely recommend!
Excellent quality on the clothes I…
Excellent quality on the clothes I received, everything perfect.
Fast delivery.
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