Millie & Ralph Reviews 

11,540
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often noting items are well-made and exceed expectations. Many people also highlight the fast and efficient delivery service, with orders arriving promptly and often well-packaged. Reviewers appreciate the helpful and unpressured service from staff, making the overall ordering process smooth and pleasant. However, some people mentioned significant issues with delayed or missing deliveries, experiencing long waits for items and a lack of clear communication regarding their orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful clothing, great... See more

Quality

Clients share positive opinions on quality, consistently praising the beautiful and well-made items, with... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and reliable delivery,... See more

Order

People report positive experiences with order, with many finding the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time parents and visiting other shops, we found Millie & Ralph to be very informative with the employees having large knowledge on all the items in store. The staff where not persuasive to... See more

Rated 5 out of 5 stars

Ordered an outfit that could be personalised but as we don’t have a name yet I didn’t require the personalisation. A lovely lady called Olivia contacted me to make sure I didn’t need the name placing... See more

Rated 5 out of 5 stars

Millie and Ralph where the clothes I chose for my grandson to bring home his beautiful young daughter. I chose the pink knitted set of tiny pants, jacket, booties and hat complete with the most gorgeo... See more

Rated 5 out of 5 stars

I have bought baby clothes for my grandchildren from Millie and Ralph before so I knew quality of their products would be exceptional. They are well made and look much better, if possible, in real li... See more



Company details

  1. #5 of 37 best companies in Baby Clothing Shop

Written by the company

Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,540)

1,050 reviews in the last 12 months

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Rated 1 out of 5 stars

Personalized items too small to their size

Size on the personalized hat was not explained well, as a result it is too small and not possible to return.

10 April 2026
Millie & Ralph logo

Reply from Millie & Ralph

Hi Natalia

Thank you for taking the time to leave a review and we of course saddened to see you have rated us 1 star. I'm sorry to ready that you felt sizing wasn't clear. I can see from your order that you ordered one of our "First Size Double Pom Hats". This does state in the product description that this One Size and fits 0-1 months. Unfortunately we cannot accept returns on personalised items due to these being made to order.

Kind Regards

Ben
Millie & Ralph

Rated 5 out of 5 stars

Excellent products & service

Just bought our pram and car seat from Millie & Ralph. We’ve been in a few times to look at various models. Sophie was excellent and couldn’t have been any more helpful! Thank you so much and definitely recommend!

3 May 2026
Unprompted review

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