Million Cases Reviews 

142
•
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently state that the phone cases fit their devices perfectly, offering reliable daily protection and adding a nice aesthetic touch to their phones. Additionally, several buyers mention that the customer support representatives are very responsive and professional when handling questions or arranging replacements. Some reviewers were not happy with the poor quality of the materials, noting that items wear out quickly or feel overpriced compared to local market alternatives. People also pointed out frustrating experiences where the delivered items did not match the website images, alongside difficulties with getting timely responses for returns.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers expressed great satisfaction... See more

Quality

People report ambiguous experiences with quality, as many reviewers express severe disappointment, noting... See more

Customer service

Users describe ambiguous interactions with customer service, as some reviewers express great appreciation for... See more

Order

Clients share ambiguous opinions on order experiences, as reviewers frequently report severe delivery delays,... See more

Price

Customers consistently note negative experiences with price, reporting that products feel extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Recently I buy a cover for my 17 pro and and the cover quality is amazing i am not expecting this but I got the amazing quality and design.


Company details

  1. Mobile Phone Accessory Shop

Written by the company

Million Cases is a trusted source for premium phone cases & accessories for more than 8+ years. We are committed to resolving all customer concerns. Should you have any unresolved issue requiring further attention, please reach out to the brand owner directly at krishan@millioncases.com


Contact info

2.8

Average

TrustScore 3 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(142)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I ordered a phone case from Million…

I ordered a phone case from Million Cases and I’m really impressed with the quality. The case feels premium, fits perfectly, and provides excellent protection without making the phone heavy. The design is stylish and exactly as shown on the website.

Delivery was on time, and the packaging was neat. Customer support was also very helpful when I had a small query. Overall, I’m very satisfied with the purchase and would definitely recommend Million Cases to anyone looking for a durable and classy phone case.

21 August 2025
Unprompted review
Rated 4 out of 5 stars

I recently purchased a phone case from…

I recently purchased a phone case from MillionCases and I’m really impressed with the quality. The fit is perfect, all the cutouts align properly, and the buttons remain easy to press. The case feels sturdy yet lightweight, offering good protection without adding bulk. I also liked the sleek design—it looks premium and stylish. After a few drops, my phone stayed completely safe, which gives me confidence in its durability. Definitely great value for money, and I’d recommend MillionCases to anyone looking for a reliable and good-looking phone case.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, very cheep quality on high price , even customer support also very bad, no refund policy, only u will hv to purchase any product of this website.plz don’t purchase from here.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst support team worst response in…

Worst support team and worst response in handling the queries. They don't match the product and quality you are selecting even after exchanging multiple times you will get wrong cover, a fraud cover company who never gives the correct product and if you ask for refund they will say it's not in their policy, don't buy from them they are bunch of thieves.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

This has been one of the worst shopping…

This has been one of the worst shopping experiences I've had. I ordered a case for the OnePlus 10 Pro, but they sent me a case for the OnePlus 12 Pro instead. What's frustrating is that they confirmed the correct model (10 Pro) with me over WhatsApp before shipping. Every day they promise to arrange a pickup for the wrong item, but nothing happens. No follow-up, no solution, just empty assurances. The customer service so poor — slow responses, no accountability, and zero effort to fix their mistake. I want my money back

1 August 2025
Unprompted review
Rated 4 out of 5 stars

Very supportive team and fast service!

Very supportive team and fast service!

I accidentally ordered a wrong phone cover and immediately wrote an email asking them to replace the cover, they sent someone to pick up the cover and asked me which one would I like to order without any any hassel.

I am more than satisfied!

Thank you once again.
Gagan Keith

1 August 2025
Unprompted review
Rated 5 out of 5 stars

You guys have an exceptional customer…

You guys have an exceptional customer care service. Very promt response and satisfaction of customer like you guys do is incredibly good. I got my refund without any questions and any delays. Great online shopping experience.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Lootera web sites fake Froad

This is the fake website.
Very bad quality of product.
They sell roadside cheap back cases of phones at a premium price, and the products look very different from the one which was delivered. There was an additional COD cost of 100 added to the delivery and thus the overall charge of the back case was 1098! U can see from the picture how premium the product looks! The recieved product is worth less..

Therefore, I raised it to their customer care email id, asking for a refund and provided them the pictures they asked for as well. They did not respond to my mail so i resent them another mail with the screenshot of the order whis does not give me refund option, so as i called and spoke to the helpline number the authority said said that only replacement(again I have to pay 100 extra for that) or store credit for a year was possible.

So they expect me to pay for a replacement with a similar cheap product or take store credit for another loot! And fooling another customer.

DO NOT BUY ANYTHING FROM MILLION CASES

Fake Froad Cheaters

3 July 2025
Unprompted review
Rated 1 out of 5 stars

I’m absolutely shocked by Million…

I’m absolutely shocked by Million Cases. After I posted a genuine review about receiving a cheap, low-quality case worth ₹399, I got a call from their support team asking me to delete the review in exchange for a refund.

This is blackmail and unethical. Instead of addressing customer complaints professionally, they are trying to silence people with refund threats.

The case they sent is horrible — cheap plastic, not worth even ₹100. They’re running a scam by calling customers, pushing "surprise" products, and then refusing refunds unless you take down your complaints.

This is going straight to the Consumer Forum. Stay away from this brand – they’re fooling customers and trying to hide the truth by suppressing negative feedback.

DO NOT BUY ANYTHING FROM MILLION CASES.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

I received a call from MR. Karan Thankur, He guide me very well and solved all doubts & problems.

Thanks Karan :)

9 May 2025
Unprompted review
Rated 2 out of 5 stars

Pathetic Experience!!! But they have now refunded the money after picking up the case that was delivered

Sharing my experience with million cases purchase here so that you guys can refrain from buying from this site.

They sell cheap back cases at a premium price, and the products look very different from the one which was delivered. There was an additional COD cost of 100 added to the delivery and thus the overall charge of the back case was 1298! U can see from the picture how premium the product looks!

Nevertheless, I raised it to their customer care email id, asking for a refund and provided them the pictures they asked for as well. They refused to refund for the product and said that only replacement(again I have to pay 100 extra for that) or store credit for a year was possible.

So they expect me to pay for a replacement with a similar cheap product or take store credit for another loot!

Update as or 13 May 2025
The money has been refunded for the case, after the pick up was scheduled for the same.

Pathetic experience #millioncases
#millioncasesofficial #millioncasesindia #millioncasesreviews #consumerforum

8 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look