Millner Co. Reviews 1,528

TrustScore 1.5 out of 5

1.7

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See what reviewers are saying

Rated 1 out of 5 stars

Misleading product info. I tried to cancel my order after 12hrs and did'nt allow it. Their response to was (wait until i receive it and initiate a return if i dont like to keep it. Heated gloves worth... See more

Rated 2 out of 5 stars

Millionaire watch of Lebanon was a nice watch, but had some falls. I think it was too expensive for the quality. Within about a month, the battery died in the watch, which is unacceptable since batter... See more

Rated 1 out of 5 stars

Nothing like the pictures on the website, do not buy from this do called retailer. I bought it as it looked class, it was advertised as originally cost over £60, reduced to £32. When it arrived... fr... See more

Rated 2 out of 5 stars

My Millner watch is of a VERY LOW standard: two new leather straps broke within 3 months after purchase, then while being repaired (each Strap Replacement took a couple of months), the watch face wa... See more

Company details

  1. Watch shop

Information provided by various external sources

Millner Co. is a brand created for those watch and sunglasses lovers that do not want to spend more than 10€ in fashion accessories. We provide timeless and elegant watches and sunglasses at an affordable price.


Contact info

  • 663 King's Rd Prosperity Millennia Plaza, North Point, Hong Kong, Hong Kong

  • millnerco.com

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a watch at the beginning of…

I ordered a watch at the beginning of November. There was a special offer of an additional free jewellery. I was contacted by customer service that the necklace I picked is not on stock (although it was on stock according to the webshop). After I picked another one, my order went to pre-shipping (Nov 9) but have not moved a bit since. I contacted them on the 18th and they replied to my 5th email, that I have to confirm my shipping address (I will never know why). I sent it again and they replied that it is not the same that I provided originally (it was the same). I sent the address again, for the third time, this morning and now I am waiting for a miracle but reading through other reviews, I am starting to mourn my money instead.
Order nr is M195329

20 November 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Patricia,

We need your order number or any reference so we can check it out.

Thank you!

Rated 1 out of 5 stars

SCAM

Ordered two watches on 15th november,2019. Wrote numerous e-mails in which I ask for refund. never got any answer for my questions, they just send you web site for tracking packages. On the web site for tracking it says that tracking number expired. Very bad and unprofessional comunication. Save your money, don't order.
Order number: M176788

6 November 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Tina,

We have contacted with you so we can solve the incidence.

Thank you and sorry for the inconveniences,

Rated 4 out of 5 stars

Update from last review.

Hello,

Following my last review I managed to get a follow up from customer service via ig they managed to send me the watch on time and provided shipping details.

Thanks

In

3 November 2020
Unprompted review
Rated 1 out of 5 stars

Order no. M182978

Didn't received any callback or mail regarding my order as you people only replied to maintain the reputation of your company but in general, there was no response from your side.
I will push you to the court in the cheating and fake promises to the customer.
My order no. was M182978
Sent you a bunch of emails regarding the order.

3 November 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Masoom,

We will contact you as soon as possible to check what has happened.

Thank you and sorry for the inconveniences,

Rated 1 out of 5 stars

Order not received

This must be a scam. I ordered a watch (order no M191045) on 20th August. I have sent you an email but you haven't come back to me. Can you please check what happened to my order? A two month delivery time is not acceptable.
Kind regards,
Ana Paula Portela

26 October 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Paula,

We will contact you as soon as we can so we can solve the problem.

Thank you and sorry for the delay,

Rated 1 out of 5 stars

I have ordered a watch and it hasn´t…

I have ordered a watch and it hasn´t arrived yet. I wrote several messages and I haven't received any answer.
I am very disappointed with the brand.
Order M193394

22 October 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Eb,

We will contact you as soon as we can so we can solve the problem.

Thank you and sorry for the delay,

Rated 1 out of 5 stars

Where is my order?!

M192742
No response regarding my order since 1 October! My order?
-- Today, 10 November 2020, still haven't received an update on my order. And no answer on my many emails sent!!!

16 October 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Ansune,

We will contact you as soon as we can so we can find out what has happened.

Thank you and sorry for the disturbances,

Rated 1 out of 5 stars

Scam

I ordered 3 watches in September 2019 and what they wrote that the order is on the way but they said they lost it in the meantime and did not answer my e-mail heavy scam.ORDER M167723

2 October 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Matej,

We will contact you so we can see what has happened.

Thank you and sorry for the disturbances,

Rated 1 out of 5 stars

Bad costumer service

Ordered a watch back in April, haven’t gotten it yet but had to pay full price. Sent several emails but no response. Very disappointed.
Order GB5561

21 September 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello!

We will contact with you to solve the problem ASAP.

Sorry for the inconveniences,

Rated 1 out of 5 stars

Still waiting for delivery!!!! Full payment taken!

I ordered a watch (#M191584) from Millner as a gift on 31/08 which promised 5-7 day delivery, I followed it up with two emails and didn’t get any response. Full payment withdrawn from bank account! Very disappointed with this! Certainly would not recommend based on this service!

18 September 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello!

We will contact with you to solve the problem ASAP.

Sorry for the inconveniences,

Rated 1 out of 5 stars

A complete scam

I previously wrote a review But no response so trying again. It is a scam, I placed two orders in June, have sent various emails asking for either the watches or my money and no answer.
Orderds:
M188109
M188107
A complete scam.

13 September 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Maria,

We will contact you right now to find out what may have happened to your order.

Thank you and sorry for the inconvenience,

Rated 1 out of 5 stars

SCAM !!!

I ordered and paid for a watch in January and till this day I haven't got any shipping confirmation from them. I tried contacting them multiple times and have got 0 response. Its been 8 months already!!! Don't fall victim for this SCAM site!

Order Nr : M182955

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Good Service

I ordered a watch and it arrived within the 2 weeks stated in the order confirmation.
The quality is good and I might buy more watches in the near future

17 August 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Thank you so much! :)

Rated 1 out of 5 stars

No customer service

I was promised a contact by Millner Co early July to solve the almost 9 month delay on my order HK5233. Unfortunately, I have received no further contact and I have lost all hope of receiving my items. What a Shame

10 August 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Francisco,

We will contact you as soon as possible so we can solve out this situation.

Thank you for your comment and sorry for the inconveniences,

Rated 1 out of 5 stars

I have ordered 2 watches 29/05/2020 and…

I have ordered 2 watches 29/05/2020 and then they sent me an email that one of the wathches is not available so I asked for a refund for that watch because I didn't like any other available watches on their webshop. They haven't sent any reply even though I have written many emails to them. I am deeply disappointed and I feel like I have been scammed.

Order number: M185813

10 August 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Luca,

We will contact you as soon as possible so we can solve out this situation.

Thank you for your comment and sorry for the inconveniences,

Rated 1 out of 5 stars

SCAM!

I ordered and paid for a watch in December and my order never got delivered. It's been 7 months already!!! Don't fall victim for this SCAM site!
They steal money from people online and never deliver any product.
Edit : Order M181091

30 July 2020
Unprompted review
Rated 1 out of 5 stars

Fraud?

I and my friend purchased watches since 11/12/2019 and got nothing so far. I’ve written to the official website for several times and also got no reply. Everything seems like internet fraud. What a extremely awful experience I’ve ever had!

Order reference No. : M179488


A days ago, someone from Millner Co.’s asked me for the order numbers and now I have not get any replay from them yet. Mind the company you’ve just made a order!

22-Jul
--
It's been a month since first time I wrote the rate and still this company never regrets for these reviews while all these missing-items orders remain. Alas!

4-Aug

14 July 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Chen,

We will contact right now so we can solve the inconveniences with your order.

Thank you and sorry for the disturbances,

Rated 1 out of 5 stars

SHIPPED WRONG (also cheaper) ITEM

SHIPPED WRONG (also cheaper) ITEM
I sent then an instagram message via my IG Handle.
they sent me the wrong item! the sent harfiled gold black when i ordered crocodile regent black. the item they delivered even costs LESS than what i got. You guys need to do something about this. NOW. Order # 171814
Like the previous reviewer said: I WISH I SAW THESE REVIEWS BEFORE I ORDERED.
In December 2019,
You offered to ship the correct item also with free shipping: ORDER M181330
inquiry number: inquiry (61777)

but until now i have not received it.
My ig handle is heyjayceeee
if you wish to contact me.

2 July 2020
Unprompted review

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