Mimeo Reviews 31

online printing service
I use Mimeo for a lot of printing at my work, they are great to deal with, we've had 1 or 2 hiccups regarding delivery, but this was beyond their control and was down to the courier in the UK.
I had a query today and the Customer Service Specialist (Likita) that I dealt with was quick to respond, informative and extremely helpful.

Customer service is very poor! I emailed querying the delivery of a revision book. At the time of booking it said it would arrive on a specific date and I had an email confirmation confirming the same thing. The book has not arrived so I contacted them, I wasn't complaining i was just concerned it might have been lost. I got a rather stand off email from Monika doing the classic "As stated". Her tone continued to be very short and unhelpful. I sent screenshots of the information and said it is all very misleading but she could have cared less. There is a small section, AFTER you have selected to pay extra money for the book to arrive on a specific date, that says it will arrive 5-7 days after it is shipped and they do not provide tracking. Easily missed and completing misleading when you have email confirmations stating it will arrive on or before a certain date. No apology or sympathy from Monika at all, completely unhelpful and rude.

A very unprofessional company that selectively respond to emails. I was purchases a revision book that was outdated, none of the revision material was availableto use. I was told even though I purchased the book from them I must contact the content provider (however the book was purchased via Mimeo). I have no contract with the content provider.

The delivery was on time. Thank you!

Fairly easy website. Value for money. Good quality printing. Good delivery time. Very pleased with Mimeo and would recommend.

What you pay for you get. In time, good quality an exclusive (premium) pricing

Expected Thursday , arrived on time

Marc Thompson is so supportive. Thank You.

I am giving 3 stars only because my shipment was not handled correctly, nor was the information shared very accurate. It took a call for me to have the information clear and comprehensive.
The shipment of the 26th is now in transit on the 1st.

Our experience with Mimeo has been excellent since day one. They have been on a journey with us during several shifts in how we supply learning materials, from printed handouts and books, to using the digital platform, and then to a digital and print combination. Every step of the way the team have been responsive and helpful, always happy to get on a video call to walk through things, even during lockdown when several of the team were furloughed, there was still someone happy to have a call to answer questions. The print and digital platforms are very easy to use and have saved us a lot of admin time as opposed to previous suppliers. Incredible service and customer support, with particular thanks to Mathew Kennedy and Josh O'Gorman for whom nothing is too much trouble. We would highly recommend Mimeo for print and digital services.

Great service, easy to use the online platform and quick responses to questions whenever I have any issues; both from the generic customer service email account and from our Mimeo Representative when I have a more specific account-related issue.

I have worked with Mimeo on a couple of large projects now. Each time they have always gone above and beyond my expectations, meeting almost impossible deadlines!
What they have helped me create is much better than I could have hoped for, with a very professional finish to everything.

Great service and the quality is great - we use them for delegate materials for training services and there's a good choice of options for the products we use. customer service is particularly good.

Great quality of printing and fantastic customer service, nothing is ever too much!

Great customer service. Mimeo is always quick to respond to our messages, and careful in following up any issues etc. Producing high quality materials. Happy to continue working with them (we have for many years now).

We have been working with Mimeo for a number of years with producing hire music material for performances licensed through our theatre publishing company.

Mimeo have assisted in us in making our ideas a reality, having worked closely to increase our product range of offering scripts in spiral-bound formats and more recently producing a 100% recycled paperback book. Communication around these projects was clear and they found ways of accommodating our needs.

The customer service and attention to our account is excellent and we feel vey safe and satisfied with the final products. We're pleased to be able to work together now and into the future.