mimovrste=) Reviews 

really bad experience, before i orders 3 staff confirmed that they have the product in the stock and based on their information i took out my fridge and i was waiting for more than 2 week, then they cancel my order because there is no stock, and then i went and i checked in there store they told me again we have it in stock... no body knows anything in this company they are just playing with customers, and the customer service is so rude and unprofessional. never and ever again i will think to use this platform

Customer support is rude AF and the return policy is impossible.
Absolutely NOT recommendable!
Not to mention that they sell stuff that is marked "in storage" and says delivery time " 2 days" and you wait for almost 2 weeks... this happened almost every time I ordered something with them.

Totally unfriendly and arrogant. First I had to wait one month for article which should be in stock. Then when they finally get it I had just five days to pick it up.

Best Slovanian e-ecommerce. Customer service not the best and the way they handel warrenty could be improved.

I recived a damaged machine and I got a new one after more than 20 days. In the meantime they told me that the postman would come and pick up the package for several times and that did not happen, they stopped answering to my emails, told me that they would call me back with the information I needed and didn't and so on. And only one person in this whole story only once said sorry for your inconvenience. Very bad customer service! I would love to tell them that and not bad-mouth them on the internet but they didn't seem to be interested in what I want to say.

We ordered a gift for kid without parents as a part of charity action for Christmas. The order was done and payed more than 14 days ago and we still didn't receive the toy. I proposed to them that I come to pick it up by myself and they told me that the system doesn't allow this. And they still couldn't give me the exact date, when the item will be sent. The gifts have to be delivered to the organisation by a certain date and it looks like the poor kid will not get it in time. DO NOT order stuff from them in time of holidays as they are apparently incompetent to handle the amount of increased workload.

Extremely bad reclamation service. They've send me a product in a damaged box and didn't reply to my 6 emails in 2 weeks- I just wanted to replace the product and get undamaged box. Very poor customer service at the reclamation department, really disappointing!

Honestly, the best store in Slovenia.
Fast shipping, Good prices.

In general, experience is pretty good.

I've been a customer for well over 5 years now on mimovrste.com and have almost always had a great shopping experience. Their prices are very competitive and their service is at least in my experience unmatched by any other online store in Slovenia. It has happened that my order got canceled for reasons like item unavailability but that is to be expected with around 100 orders made. Also their VIP programme is awesome as you get free shipping on all orders plus some additional offers from time to time - although these offers could be more common. In any case this is a trustworthy company that you shouldn't have any hesitation to shop at.