The employee was well informed about my status and after analyzing my plan, she was happy to support me with suitable guidance.
Company replied
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The employee was well informed about my status and after analyzing my plan, she was happy to support me with suitable guidance.
Company replied
I believe that my experience — at least during the first interview — was very good. Bettina, who assisted me, explained the steps of the process very clearly and precisely. She also gave me great reco... See more
Company replied
Very helpful guidance and tips! I went to my first appointment and was greeted with a smiling face and a lot of useful instructions on how my A-kasse and releated job search will work. I was also offe... See more
Company replied
I was contacted by Min Akasse today after my enquiry and questions. I was contacted by one of the employees agents named Niels, who i could not recommend more. Friendly and respectful approach,... See more
Company replied
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Ramsingsvej 30, 2500, Valby, Denmark
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Unfortunately I do not speak danish so it was quite hard for me to join your a-kasse. Would be nice if your website was also in english.

Reply from Min A-kasse
I can admit that Min A-Kasse is always willing to help. They are very kind on the phone as well as providing sufficient information with my problems.

Reply from Min A-kasse
Awful! Especially if you're not Danish. Bad customer service and so unhelpful. I've had the phone put down in the middle of a conversation and people simply not helpful because I can't speak Danish and replying all questions in Danish while I speak English.

Reply from Min A-kasse
Paid in to this a-kasse for 2 years, but when I became unemployed from my full-time job, and was then seeking part-time work to supplement the full-time masters degree that I had enrolled in, they told me they could not offer me any support, not even equivalent to part-time hours. This was despite not being eligible for any state support either. I was then told that I could also not switch my a-kasse membership to a student membership (free) because I am over 30 years of age, which seems completely ridiculous as I am now a full-time student.

Reply from Min A-kasse

Reply from Min A-kasse
On top of that, they are also taking good care of you by giving very good help when needed .So far , so good .

Reply from Min A-kasse
Always available to answer my questions in English fast (within a day or two). Never had a problem that wasn't resolved easily :)

Reply from Min A-kasse
Excellent service and very friendly people.

Reply from Min A-kasse
Good service and helpfull.
Quick respons on questions

Reply from Min A-kasse
terrible communication, ignoring my emails, witholding dagpenge for no reason

Reply from Min A-kasse
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