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Mindful Chef Reviews 

20,205
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the diverse and delicious recipes, which are easy to follow and cater to various dietary needs. Many highlight the excellent quality of ingredients, noting everything arrives fresh and well-packed. Reviewers also appreciate the exceptional customer service, which is efficient, polite, and quick to resolve any issues. This service saves time and makes healthy eating convenient, often surpassing other meal delivery options. However, some customers also noted issues with the delivery service, specifically couriers not ringing doorbells or leaving boxes in exposed locations. Additionally, a few people mentioned occasional problems with the freshness of produce, describing items as limp, unripe, or past their prime.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious, nutritious, and... See more

Quality

Consumers find quality to be positive, with many appreciating the high quality of ingredients, fresh produce,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising its reliability and efficiency,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the quality of ingredients. Brown rice and organic chicken in particular. Recipes are easy to follow. I have been using mindful chef for some months now they really help with wei... See more

Rated 5 out of 5 stars

Amazing food!! Such a varied unique dishes. All recipes gave tasted delicious and the people working behind the scenes at mindful chef are amazing too!! Fantastic communication. Would give 10 sta... See more

Company replied

Rated 5 out of 5 stars

Delicious choice of recipes, nutrition info all there and easy to follow and the app is so simple to use. Would highly recommend MC and their customer team, who are efficient polite and easy to reach... See more

Company replied

Rated 5 out of 5 stars

We’ve been enjoying meals regularly but this week our delivery did not come. I emailed customer service. They investigated, communicated to me what had happened, reorganised delivery and provided refu... See more


Company details

  1. #45 of 75 best companies in Online Food Ordering Service

Written by the company

Healthy.  Simple.  Delicious. That's the Mindful Chef approach. Mindful Chef delivers healthy and delicious, chef-designed meal kits to cook at home. They focus on macro-balanced wholefoods with heaps of plants and real protein so you feel your best. As a proud B Corp, they champion quality. You’ll find British meat, free-range chicken, responsibly-sourced fish and award-winning seasonal produce in their boxes. Their Ready To Go range features healthy frozen meals, soups, broths, and smoothies that are designed for nutritious meals in minutes.  With options for all lifestyles, Mindful Chef offers one-person, two-person and family meals, and caters for gluten-free, vegan, flexitarian, vegetarian and pescatarian diets. Mindful Chef has over 28 recipes to choose from each week, so there are no recipe ruts. Discover flavours from all over the world - with a Mindful Chef healthy twist, from bubbling fish pies for the family, to a spicy Bibimbap or a Sri Lankan curry.  You can choose to get a Mindful Chef delivery every week or every once in a while, it’s always up to you.  Delivery is available nationwide - direct to your front door - so you can spend more time doing what you love, and less time thinking about what to cook. Launched in 2015, Mindful Chef have delivered millions of meals and donated over 20 million school meals to children living in poverty.

Mindful Chef

Written by the company

The UK's No. 1 rated healthy recipe box
Visit mindfulchef.com or call 020 3950 0455 for advice and support from our friendly customer care team.
The UK's Highest-Rated Recipe Box Company with over 12 million meals delivered nationwide. No need to be in for delivery - just let us know where to leave your box. Guaranteed freshness with ice packs and eco-friendly insulation.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(20,205)

487 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

Following on from items missing with a recent delivery the follow up customer service from the support team was first class!
Mindful Chef are an excellent company to deal with and they clearly pride themselves on delivering excellent customer service.
Highly recommended!

24 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Neil,


Thank you so much for taking the time to leave this lovely review.


We’re really pleased to hear that our support team was able to help following your recent delivery issue, and it means a lot to know that you felt well looked after.


Providing excellent customer service is incredibly important to us, so your kind words and recommendation are truly appreciated.


Thank you again for your support, and we hope you continue to enjoy your Mindful Chef experience!


Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Good quality recipes

Mindful Chef provides a great opportunity to try recipes you might not usually attempt, and it's helpful having the ingredients supplied in the correct amounts, so there's no need for weighing them. The delivery has always been spot on for me as well. All in all, highly recommended!

28 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Lucinda,
Thank you so much for taking the time to leave such a lovely review! 
We’re really pleased to hear you’re enjoying the variety of recipes and that they’ve encouraged you to try dishes you might not usually make. It’s great to know the pre-portioned ingredients and reliable deliveries are making things easier for you too.
Your recommendation means a lot to us, and we’re so glad to have you as part of the Mindful Chef community.
Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Great quality produce

Great quality produce and I love the way they are packaged into separate paper bags for each meal so you aren't trying to locate all the ingredients to cook.

22 April 2026
Mindful Chef logo

Reply from Mindful Chef

Hi Charlotte,
Thank you so much for taking the time to leave such a lovely review!
We’re really pleased to hear you’re enjoying the quality of the produce, and that the meal-by-meal paper bag packaging is making cooking more convenient and organised for you—that’s exactly what we aim for!
We really appreciate your support and are so glad to have you as part of the Mindful Chef community.
Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

A recipe box to keep in mind…

I’ve tried a number of recipe box services and Mindful Chef is the one that I’ve stuck with the longest. I’ve found the options for vegetarian meals has improved significantly over the years incorporating different protein sources and interesting vegetable combinations. On the rare occasion that there is an issue I’ve found customer services very proactive and focused on quick resolution. While not perfect (the portions could be larger) I definitely have no hesitation in recommending them to friends and family.

26 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Mike,


Thank you so much for taking the time to share your experience with us.


We’re delighted to hear that Mindful Chef is the recipe box service you’ve stayed with the longest, and it’s wonderful to know you’ve noticed the improvements to our vegetarian range over the years.


We’re always working to bring more variety, exciting ingredients, and balanced recipes to the menu.


Thank you as well for your honest comments regarding portion sizes. Feedback like this is incredibly valuable and helps us continue improving.


We truly appreciate your recommendation and your continued support!


Best wishes,
The Mindful Chef Team 💜

Rated 4 out of 5 stars

Very pleased with the recipes but…

Very pleased with the recipes and variety. My gripe, hence removal of a star, is with the delivery service (I think it's DPD) who don't usually ring the door bell, but just dump the box on the doorstep for anyone to take, and disappear. Annoying beyond words and I've raised this before to no avail.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Delivery always successful and in right…

Delivery always successful and in right day and time .
Quality ingredients and interesting recipes.
The menu book is much that better then recipe sheets .

22 April 2026
Mindful Chef logo

Reply from Mindful Chef

Hi Tracey,


Thank you for taking the time to leave such a lovely review!

We’re really pleased to hear your deliveries are arriving on time, and that you’re enjoying the quality of the ingredients and the variety of recipes.

It’s also great to hear you prefer our recipe booklet, we really appreciate you sharing that feedback.

We’re grateful for your support and hope you continue to enjoy your future boxes. 

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Great food with top quality ingredients

Great food, recipes I wouldn't usually cook and top quality ingredients.

26 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Nicola,

Thank you so much for your lovely review!

We’re so pleased to hear you’re enjoying the food, discovering new recipes, and finding the ingredients to be top quality.

It’s great to know we’re helping bring a bit of variety to your mealtimes. We really appreciate your support and hope you continue to enjoy your future boxes.

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

There was a problem with my delivery…

There was a problem with my delivery last week, which was the fault of the courier. The Mindful Chef team bent over backwards to sort it out with them and keep me informed at every stage. Eventually the delivery arrived far too late for the food to be safe, so Mindful Chef not only apologised profusely, but immediately credited my account for the food and delivery plus an extra £10 for the inconvenience. I can’t praise their customer service highly enough. As a customer I felt valued and heard and will continue to buy their fabulous product.😊

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect if you are Gluten Free

We have gluten free teenager and Mindful Chef is amazing. Everything comes GF so we don't have to think about it. Huge variety of different meals. Much healthier than Gusto. Better quality meat, more of it and more veggies. We have it for 4 days a week. It's brilliant.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Good choices/ recipes

This is a great company, super customer service. While rare they always able to remedy an issue. Great recipes, good value.

12 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi E Smith,


Thank you so much for your kind words — we really appreciate you taking the time to share this!

We’re so pleased to hear you’ve been enjoying the recipes and finding good value in our service. It’s also great to know our Customer Care team has been able to put things right when needed — that’s exactly what we aim for.

Thanks again for your support, it means a lot!

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

The food is always delivered on time.

The food is always delivered on time.
It is fresh, varied and always interesting and flavourful.
It helps relieve the boredom of deciding menues for the week.

18 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Julia,
Thank you so much for your lovely review. We’re really pleased to hear how much you’re enjoying the meals and that they’re helping take the stress out of planning your weekly menus.
We really appreciate your continued support and kind words, it means a lot to the whole team.

Rated 5 out of 5 stars

Excellent service

Excellent service, great receipes a very good company to deal with.

17 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Thank you so much for your kind words! We’re really pleased you’re enjoying the recipes and service.

Rated 5 out of 5 stars

Really tasty food and a wide selection…

Really tasty food and a wide selection of choice. Customer service always helpful

16 April 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Lauren,
Thank you so much for your lovely review!
We’re so pleased to hear you’re enjoying the tasty meals 😊 
Thanks again for your support, and we look forward to bringing you many more delicious recipes!
Best wishes,

Rated 5 out of 5 stars

Great quality ingredients

Great quality ingredients.
Easy to follow recipes.
My daughter has Celiac disease and I love that all recipes are gluten free.
All the ingredients for each meal is packed in its own bag with the recipe number clearly marked on the bag.
It couldn’t be easier to cook for a family.

10 April 2026
Rated 3 out of 5 stars

Tasty Meals as a Gift

Whilst the meals ordered were very tasty and enjoyed by ourselves I can see some customers liking slightly larger portions. Probably some options on being able to increase individual portions where feasible would be welcome. The automatic setting up of a Subscription Service account needs more clarity for those Customers who are using Gift Vouchers given as a present. Account setting up may need to be an option here rather than automatically carried out.

2 April 2026
Rated 5 out of 5 stars

I am a vegetarian with a mushroom…

I am a vegetarian with a mushroom intolerance and always find something tasty and easy to cook from Mindful Chef. They’ve also introduced me to new flavours and their supplementary items like kimchi, nuts and sauces are quality.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Wrong meals sent

Wrong meals sent

8 April 2026
Mindful Chef logo

Reply from Mindful Chef

Hi Abi, 

Thank you for taking the time to leave your review and I'm so sorry to hear of your recent experience. 

This is super disappointing, and certainly isn't the service we strive for at Mindful Chef.

We would love the opportunity to turn this around, so we've popped you an email regarding this issue!

Thank you again for your feedback, and I look forward to speaking with you soon. 

Best wishes,

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