Mindful SoulsReviews 

3,666
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including crystals and jewelry, often noting their beauty and authenticity. Many people appreciate the subscription boxes, finding them to be a great value and a source of joy and self-care. The customer service and staff are frequently highlighted as amazing, kind, and helpful, going above and beyond to resolve issues and make customers feel appreciated. Reviewers also commend the thoughtful packaging and the overall positive energy associated with the items. However, some customers experienced issues with product quality, such as items arriving poorly made or damaged, or not meeting expectations. A few people also mentioned problems with subscription management, shipping delays, missing items, or receiving duplicate crystals in advent calendars.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality of items like crystals,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of items,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the company truly... See more

Subscription

Consumers generally express satisfaction with their subscriptions, often looking forward to receiving their... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful curated box that I felt was just for me and exactly what was needed. Beautiful crystals, jewelry and items that helped me on my spiritual journey. Arrived quickly and can not wait to receive... See more

Company replied

Rated 5 out of 5 stars

I’ve been getting the Mindful Souls subscription boxes for the past 2 months and they’re totally worth the cost. The items in each box would cost way more if you bought them individually, and ever... See more

Company replied

Rated 5 out of 5 stars

The csc was great on all my orders. I'm pretty much in love with EVERYTHING I've gotten except for my latest purchase the laboradite bangle bracelet which is too big it's fallen off my wrist -- prett... See more

Company replied

Rated 5 out of 5 stars

I look forward to receiving my box every month, it is a big uplifting peaceful experience. This monthly box, it is the one thing I have set aside for myself, my self-care. As a full-time mother, wif... See more

Company replied


Company details

  1. Meditation Centre

About Mindful Souls

Written by the company

🌿 Mindfulness Made Simple 🌟

A monthly dose of tools and rituals tailored for modern life. ✨

🧘 About Us

Mindful Souls started in 2018 as a small team with a really big dream: to bring peace, mindfulness, and joy into the lives of others. 💜 And so, the Mindful Box was born—a subscription box filled with natural crystals, spiritual tools, beginner-friendly guidance, and more! 🔮🛂

💡 What We Stand For

“We believe mindfulness and spiritual growth belong to everyone—so we make it easy.”

Our Mindful Boxes, curated by our gem guru, Monal Gehlot, and a team of lithotherapists, have already touched the lives of 180,000+ subscribers across the USA, Europe, and Australia! 🌍

✨ What Sets Us Apart? 🌟

  • 💎 100% natural crystals with certified authenticity.
  • 🌍 Ethical sourcing and responsible practices.
  • 📚 Experts in lithotherapy and spirituality.
  • 🔧 Soul-nurturing items beyond subscription boxes.
  • 🙏 Every purchase donates a meal to a child in need in India (320,000+ meals donated!).

📂 Categories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(3,666)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend

So easy to place your order and i had made a mistake and ordered the crystal box instead of the mindful box. I emailed them and withing 30mins they had replied and sorted my mistake straight away I was amazed at how quick they responded. Im so excited to receive my monthly subscription box.

19 March 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind feedback! We're really glad we could quickly help fix the mix-up with your order. It’s great to hear that you had a smooth experience, and we’re just as excited for you to receive your monthly subscription box. We hope you absolutely love it! 😊

Rated 5 out of 5 stars

Beautiful necklace

I received the beautiful necklace and there was something not right in the band that went around my neck. We contacted the company and they were unbelievable. Took care of us and we had a replacement in no time. Fantastic company.

20 March 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 😊 We’re sorry to hear there was an issue with the necklace, but we’re really glad we could make it right for you quickly. It means a lot to us that you had a positive experience with our support team. Thank you for your support!

Rated 5 out of 5 stars

Mindful souls.com has beautiful and…

Mindful souls.com has beautiful and unique gifts got a great price and shipped in a very unique way

20 March 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 😊 We’re really glad to hear that you loved the unique gifts and our special way of packaging and shipping. Your support truly means a lot to us!

Rated 5 out of 5 stars

Beautiful, quality pieces

The csc was great on all my orders. I'm pretty much in love with EVERYTHING I've gotten except for my latest purchase the laboradite bangle bracelet which is too big it's fallen off my wrist -- pretty much immediately so it's in the house somewhere however this is the FIRST time I've had to ask for return instructions.

17 March 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words—we’re really glad you’ve loved your orders! 💛

I’m sorry to hear the labradorite bangle didn’t fit well. Please share your order details, and we’ll quickly help you with the return or exchange. ✨

Rated 3 out of 5 stars

Repetitive items

I enjoy the boxes but I just received one that has a Buddha cushion cover....the third time ive received this item! Going to cancel

16 March 2026
Unprompted review
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Reply from Mindful Souls

We are truly sorry to hear that you received the Buddha cushion cover again—especially the third time—and I completely understand how disappointing it can feel when you’re hoping for new and exciting items in each box. You definitely should not be receiving duplicates like this, and we truly appreciate you bringing this to our attention.

To help us review this properly and make things right for you, could you kindly share your order number, email address used for the subscription, or any helpful details at support@mindfulsouls.com? Once we locate your account, we will carefully check your box history and work on a suitable solution to fix this for you 🌸

Your feedback truly matters to us, and we would love the opportunity to restore the joy and variety you expect from your mindful journey ✨

Rated 5 out of 5 stars

I love the affirmations and of course…

I love the affirmations and of course the crystals are beautiful. I love the healing and strength I feel from them.

14 March 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! 💜 We’re truly happy to hear that you’re enjoying the affirmations and the beautiful crystals. It means a lot to know they bring you a sense of healing and strength. Wishing you continued positivity and wonderful energy on your mindfulness journey! ✨

Rated 5 out of 5 stars

friendly and aways something new and…

friendly and aways something new and very pretty and all at a reasonable price

12 March 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! We're really happy to hear that you enjoy the friendly experience and the beautiful items. We always try to bring something new while keeping everything at a reasonable price. Your support truly means a lot to us!” 😊

Rated 5 out of 5 stars

Everything was simply wonderful

Everything about the box was simply lovely. I was particularly impressed with the quality of the many items (far more than I thought I would be receiving), and the most beautiful presentation.

Thank you - this has made my week

10 March 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your lovely feedback! We're truly delighted to hear that you enjoyed the box and that the quality, variety of items, and presentation made such a positive impression.

It means a lot to us to know it made your week—that’s exactly the kind of experience we hope to create. Thank you for being part of the Mindful Souls community! 💛

Rated 1 out of 5 stars

I subscribed to receive the wellness…

I subscribed to receive the wellness box , and then very quickly cancelled the subscription. However I have been charged for another, and also for 3 other items that I didn’t order. At present the company are being very difficult to engage with and the situation isn’t resolved. Please think twice before you trust this company.

9 March 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you for sharing your feedback. We’re truly sorry to hear about your concerns, as this is never the experience we want for our community. We completely understand how unexpected charges can feel frustrating and we appreciate the opportunity to clarify and support you.

We have reviewed your account and shared detailed information regarding your subscription activity and order timeline via email, including how the additional items were added through the customer portal and the subscription status at the time. It appears some selections may have been made unintentionally while accessing the free gift option.

We kindly invite you to check your email, where we have provided the full account and order details for transparency. Our intention is always to ensure everything is clear and resolved fairly, and we are here to help you find the best possible solution.

Your trust is very important to us, and we would truly appreciate the opportunity to make this right. Please feel welcome to reply to our email so we can assist you further and bring this matter to a positive resolution.

Mindful Souls Support Team ✨

Rated 5 out of 5 stars

Everything is high quality

Everything is high quality, I love everything and you get so much, beyond the price per box.

18 February 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! We’re thrilled to hear that you love the quality of the items and feel that the box offers great value.

It truly means a lot to us that you enjoy everything included. Thank you for being part of the Mindful Souls community! 💛

Rated 5 out of 5 stars

Amazing Company!

Mindful Souls has AMAZING customer service. They are very prompt, helpful and knowledgeable in their responses. The product is amazing quality and such a fun box subscription to receive. I've never been disappointed with my subscription :)

6 March 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your wonderful feedback! We’re truly happy to hear that you’ve had such a great experience with our customer service and that you’re enjoying your subscription.

It means a lot to us that you appreciate the quality of our products and the joy of receiving each box. We’re grateful for your support and are so glad to have you as part of the Mindful Souls community. 💛

Rated 5 out of 5 stars

I love getting my new box it always new…

I love getting my new box it always new ideas on how to make my life a little better.
I love how the customer service is jus amazing.
That's sooooo appreciated.
I've been receiving a box for a year now.

2 March 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind words! We’re truly happy to hear that you enjoy receiving your box each month and that it brings you new ideas to make your life a little better.

It also means a lot to us that you appreciate our customer service—we always strive to support our community in the best way possible.

Thank you for being with us for a whole year! Your continued support is deeply appreciated. 💛

Rated 5 out of 5 stars

Amazing quality

Amazing quality, thoughtful selection of items included every month. Information about what items are and uses for them. Beautiful jewelry. Everything feels so special.

13 February 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your wonderful feedback! We're truly happy to hear that you enjoy the quality and thoughtful selection of items in each box.

It means a lot to us that you appreciate the information provided about the items and their uses, as well as the jewelry included. We're so glad everything feels special to you—that’s exactly the experience we hope to create.

Thank you for being part of the Mindful Souls community! 💛

Rated 5 out of 5 stars

The Nothing But Good Vibes Set

I ordered their high quality 12 crystal bracelet set. The Nothing but Good Vibes Set. Came in an extraordinary storage box. I was so thrilled when I received it. I wear a few a day depending on what my soul is needing. It came with an information card telling what each crystal offers. I will be purchasing more from them. Unique and beautiful items.

18 February 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for sharing your wonderful experience! We're delighted to hear how much you loved the Nothing but Good Vibes crystal bracelet set and that the storage box and information card added to the experience.

It’s beautiful to know that you choose your bracelets based on what your soul needs each day—that’s exactly the intention behind these pieces.

We truly appreciate your support and are so happy to have you as part of the Mindful Souls community. We look forward to sharing more unique and beautiful items with you in the future. 💛

Rated 5 out of 5 stars

I have had such a wonderful experience…

I have had such a wonderful experience with mindful souls! Not only have I loved the monthly crystal boxes their customer service is next to none. Very quick to respond, get back to you with a real answer and so nice! 10/10 recommend this company!

1 February 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your wonderful feedback! We're truly delighted to hear that you've had such a great experience with Mindful Souls and that you've been enjoying the monthly crystal boxes.

It also means a lot to us that you appreciate our customer service—we always aim to respond quickly and provide helpful support. Your 10/10 recommendation truly makes our day!

Thank you for being part of the Mindful Souls community. 💛

Rated 5 out of 5 stars

Mindful Souls has proven to be mindful…

Mindful Souls has proven to be mindful and caring for their customers. They stand behind their business model.
I was not satisfied with my purchase and they made it right.....by contacting ME after I'd given up.
They're real people with caring hearts.

3 February 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for sharing your experience. Your kind words truly mean a lot to us. We always strive to be mindful and caring toward our customers, so it’s wonderful to hear that you felt supported.

We're really glad we were able to make things right for you. Our customers are very important to us, and we always want to ensure you have a positive experience with Mindful Souls.

Thank you again for your trust and for being part of our community. 💛

Rated 1 out of 5 stars

DO NOT BUY

I have waited over 2 weeks for my box, contacted the company twice and despite sending proof of purchase, email and shipping address i have still not received anything.
DO NOT BUY FROM THIS COMPANY

20 February 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

We’re truly sorry to hear about your experience and completely understand how frustrating it must have felt to wait for your box, especially after reaching out to our team.

After carefully reviewing your order, we can confirm that it has now been successfully delivered. The delay was due to a pending payment for a digital item, which temporarily put the shipment on hold. As soon as this was resolved, the order continued on its way to you.

We have also shared the full details with you via email for transparency, and we kindly invite you to review them. If anything still feels incomplete or not as expected, please reply to our email, and we will be more than happy to assist further and make things right.

Your experience truly matters to us, and we genuinely appreciate the opportunity to support you and restore your confidence in us. 🤍

Mindful Souls Support Team ✨

Rated 5 out of 5 stars

I have been very pleased with…

I have been very pleased with everything that I have purchased from Mindful Souls. Quality items, packaged well, shipping is timely. I highly recommend.

7 February 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your wonderful feedback! We're truly happy to hear that you've been pleased with everything you've purchased from Mindful Souls. It means a lot to us that you appreciate the quality, packaging, and timely shipping.

Thank you as well for your recommendation—we truly appreciate your support! If you ever need any assistance, we're always here to help. 💛

Rated 5 out of 5 stars

Love the Products

Love the products, especially the crystals and jewelry!

3 March 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind feedback! We're so happy to hear that you love the products, especially the crystals and jewelry.

We hope they bring you lots of positive energy and joy. If you ever need any assistance, we’re always here to help! 💛

Rated 5 out of 5 stars

I loved everything in my box and was…

I loved everything in my box and was surprised at how much was in it, thank you.

27 February 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your lovely feedback! We're thrilled to hear that you loved everything in your box and that it was a pleasant surprise to see how much was included.

We truly appreciate your support and hope you enjoy every item. If you ever need anything, we’re always here to help! 💛

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