Mineperfumelab Reviews 1,173

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 351 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the unique and high-quality products, especially the diverse range of captivating scents. Customers consistently highlight the excellent service, fast delivery, and the meticulous care taken in packaging, even for sample sets. Many appreciate the longevity and distinctiveness of the fragrances, noting that they often receive compliments. However, some people were dissatisfied with their orders, reporting issues such as receiving incorrect perfumes or finding bottles leaked or half-full upon arrival. There were also occasional concerns about delivery times being longer than expected and a few instances of unresponsiveness from customer service regarding order problems.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the top-notch quality and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as top-notch, outstanding,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as never receiving their... See more

Service

People report positive experiences with service, often describing it as fantastic, excellent, and brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the various scents that MINE Perfume Lab have created. I started with all 3 sample sets and from there, have chosen: Vesevo, Patchouli, OUD, Arche, & Shamrock. The quality of product is matched... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a couple of the MinePerfumeLab Sample Sets. The whole process was super smooth. The webpage is extremely user friendly, communication was clear and concise throughout and I receiv... See more

Company replied

Rated 5 out of 5 stars

Fantastic smells, great marketing, excellent service. Please stay as you are. I already use 5 of your perfumes! My Guerlains, Ormondo Jaynes & Francis Kurkdjians stay in my closet since I have discove... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, everything arrived perfectly, beautiful packagings even for tester boxes, i really like fragrances, especially because they are different from usual stuff you find in stores. Nice conta... See more

Company replied


Company details

  1. Perfume store

Written by the company

Mine Perfume Lab nasce in Italia come un progetto autentico e sensoriale: fragranze intense, al 25%, pensate per evocare ricordi e identità. Ogni profumo è un racconto, rifinito a mano tra cera lacca e dettagli artigianali, per trasformare emozioni in esperienza.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I did not received my 20% discount I…

I did not received my 20% discount I was offered when purchasing the sample kit and order new perfume from you.

9 April 2026
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Reply from Mineperfumelab

Thank you for your message 💛
We’ve already sent you an email regarding this. The discount code was included inside the sample kit.

If you need any further help, feel free to reach out to us ✨

Rated 5 out of 5 stars

A very pleasant experience

A very pleasant experience from ordering to receiving the package. A well-thought-out and efficient system.
I honor the work of the creators and the team that supports Mineperfumelab.

7 April 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly happy you enjoyed the experience from start to finish. Your words mean a lot to the whole team ✨

Rated 5 out of 5 stars

I ordered all 3 scent testers and found…

I ordered all 3 scent testers and found about 10 that I would wear. The Mr Vetiver is absolutely amazing. Also the scents evolve as you wear them which makes them even better. Will order my favorites here soon

1 April 2026
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Reply from Mineperfumelab

Thank you so much! 💛
We’re thrilled you found so many favorites—and Mr Vetiver is a great choice ✨
Can’t wait for your next order!

Rated 5 out of 5 stars

Happy that i ordered the samples of all…

Happy that i ordered the samples of all perfumes. Even though i am not a fan of oud, there are some that got my attention. Same goes for the other two sets. I advise everyone to order the samples boxes because it makes it easier to review all perfumes and choose the best one for your skin type and ph.

1 April 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re really happy you found a few fragrances that caught your attention. Great advice about the sample sets—it really is the best way to explore how each scent evolves on the skin ✨

Rated 5 out of 5 stars

The packaging was very good for…

The packaging was very good for shipping a glass bottle. St. Incense is a wonderful scent. I"m am a church organist and love the smell of incense. This scent is the real dael.

6 April 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re truly happy St. Incense resonates with you in such a personal way ✨

Rated 5 out of 5 stars

Reasonable price perfume

Reasonable price perfume. The Vesevo scent was perfect. It lasted a very long time. I will definitely be back and try other scents.

6 April 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re glad you loved Vesevo and its long-lasting scent. Looking forward to your next discovery ✨

Rated 5 out of 5 stars

Very good items

Very good items. Nice parfum. Long lasting smell. Slovenija.

1 April 2026
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Reply from Mineperfumelab

Grazie di cuore 💛

Rated 5 out of 5 stars

I don't speak Italian

I don't speak Italian, but I love the Patchouli perfume. I expect I'll order again in the future. Thank you for the opportunity to purchase it. The scent is wonderful.❤

30 March 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re really happy you love Patchouli. We truly appreciate your kind words and look forward to your next order ✨

Rated 5 out of 5 stars

I ordered the scent oud

I ordered the scent oud. Oh my god. The scent is beautiful. I will definitely order more. Thank you Mine Lab❤️

30 March 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re so happy you love Oud—truly a special one. Looking forward to your next order ✨

Rated 5 out of 5 stars

Fast shipping and Quality Scents

Fast shipping and the scents are amazing. My favorite in this sample pack is Dark Mahore. I will definitely be purchasing the full size.

3 April 2026
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Reply from Mineperfumelab

Thank you so much 💛
We’re really happy you enjoyed the sample pack and that Dark Mahore stood out for you ✨

Rated 2 out of 5 stars

I was looking forward to this release

I was looking forward to this release. The fragrance is ideal, however it popdoesn't last as expected. Not to mean it's supposed to stay on for hours but it was marketed as long lasting. Additionally, the nozzle sprays too much leading to the bottle being consumed too quickly. Lastly, my bottle label was smeared and the cap scraped.

3 April 2026
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Reply from Mineperfumelab

Thank you for your feedback 💛
We’re sorry the experience didn’t meet your expectations, especially regarding performance and packaging.

We’ve already contacted you via email—please reply so we can assist you and make this right ✨

Rated 5 out of 5 stars

I am so impressed, all the best for your work, your team and you!

I can't even express how surprised I am by such beautiful fragrances! Thank you very much for the stories, I love them. But thank you very much for such a variety of perfume tones, they are great, they improve my day, I feel like they are swirling around me, great, wonderful, fantastic, thank you very much to you and your team, I will definitely want to get to know something else....

2 April 2026
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Reply from Mineperfumelab

Thank you so much 💛
Your words truly mean a lot to us—we’re so happy our fragrances and stories are part of your day. Looking forward to your next discovery ✨

Rated 5 out of 5 stars

overall very good experiences

I had very good experiences in the performance of Mineperfumelab . Good service and good presentation and information on the products.
Products themselves are outstanding.

1 April 2026
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Reply from Mineperfumelab

Thank you so much 💛

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