Was kept well informed during the whole process - from order accepted to order sent. Was impressed with the packaging when I received my order. It was wrapped twice with bubble wrap. And I loved how i... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
For the past 15 years I have been a proud user of the minerelle powder foundation. I receive so many compliments when I go out. Most my girlfriends thought I was wearing liquid foundation because the... See more
Company replied
It was easy to order my chosen products online & I promptly received an email to confirm my order had been received & then another email to confirm my order had been shipped. It arrived safely & was... See more
Company replied
I love the products and then my order was personally delivered with an extra little Christmas gift, which I appreciated. I have used the skin care range for approximately 18 months now, they don’t fe... See more
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Company details
Written by the company
Minerelle was developed in 2004 by Marion Farmer, a skin treatment professional with the aim of introducing women to the outstanding benefits of mineral make-up and natural skin care. Our commitment to quality is unwavering, as we meticulously select and combine ingredients known for their nourishing and revitalising properties.
Contact info
Thoughtful communication re order
My skin enjoys the products. Extra bits thrown into the order
29 March 2026
Reply from Minerelle
So pleased you have happy skin Shirley. Enjoy!
11/10 - minerelle powder foundation
For the past 15 years I have been a proud user of the minerelle powder foundation. I receive so many compliments when I go out. Most my girlfriends thought I was wearing liquid foundation because the coverage is amazing. I love the level of coverage it can achieve, and the fact that you can apply a light coverage for an everyday look too. Pam is so lovely to deal with and is very prompt in replying to messages and shipping the products out. I am a loyal customer and absolutely LOVE this product. Thank you team!
26 March 2026
Reply from Minerelle
So pleased you love our Minerelle Foundation and happy to hear that you are getting such lovely compliments from your girlfriends. The bonus of course is that it is so healthy for your skin as well. Great to have you as such a loyal customer.
Always dispatches quickly and…
Always dispatches quickly and communication is great! Love their foundation! Been using for a few years now and keep going back
19 March 2026
Reply from Minerelle
We want to get the foundation to you as quickly as possible so you can always have the very best on hand! I'm sure you'll agree that once you use it there is no going back to any other foundation. Great to have you as a happy customer Renee.
Reply from Minerelle
We are happy to have such long term loyal customers like you Nicole. Thank you.
The speed from order time to delivery.
20 February 2026
Reply from Minerelle
Great to hear that Donna. We want to get our great products to you quickly so you can enjoy them asap.
Reply from Minerelle
Thank you for your loyalty Heather. Much appreciated.
I’ve used Minerelle foundation powder for 20 years BUT…
I’ve used Minerelle foundation powder for 20 years. It blots out shine without caking. But the original gold compact broke repeatedly at the hinge meaning I couldn’t really take it out with me in my bag. The new plastic case I got last time has other problems. VERY hard to open and also a mirror in name only. It is just totally blurred and therefore useless for a quick touch up while out. I’m sorry to say I’m now thinking of searching out a similar product elsewhere without these very annoying and basic flaws.
4 January 2026
Unprompted review
Reply from Minerelle
Thank you for your feedback. The issues you are having with the mirror could be caused by the protective film that hasn’t been removed and this will create the blurred effect you are seeing. .
To open the compact, I find if I hold the base of the compact with my right hand to the right of the clasp then my left hand on the top of the clip, it should open easily.
I agree with you about the original gold compact and that is why the decision was made to replace it over two years ago.
If after applying my suggested tips, you are still not completely satisfied with your purchase, I am happy to either refund or replace your compact.
hello@minerelle.com.au
Regards
Pam (Owner of Minerelle)
Great products
I bought the foundation powder and the mascara. I have used both products previously and they are the best I have come across for a long time. The foundation powder is light and easy to apply and the mascara doesn’t clump at all. I thoroughly recommend them. Service was great and they arrived quickly.
13 December 2025
Reply from Minerelle
Thaks for your great feedback Shirley. Happy to hear how much you love our foundation and mascara. They are the best!
Reply from Minerelle
Happy you are pleased with our service Gemma. Thank you for your loyalty.
Reply from Minerelle
We totally agree Shannon, anyone who cares about their skin should be using Minerelle. Thanks for backing us!
Quick delivery of products.
Quick delivery of products.
I use Minerelle products every day so it is important that they have a quick turn-around, which they do.
The products always arrive well packed.
23 November 2025
Reply from Minerelle
Thank you, Letitia, for your great support. We are thrilled that you use Minerelle every day and our quick turnaround and careful packaging meet your expectations. We love loyal customers such as yourself.
Well informed and order beautifully wrapped
Was kept well informed during the whole process - from order accepted to order sent. Was impressed with the packaging when I received my order. It was wrapped twice with bubble wrap. And I loved how it was gift wrapped, like receiving a present - wrapped in nice wrapping paper and a ribbon bow. Have no hesitation in recommending this company
11 November 2025
Reply from Minerelle
Your great recommendation is much appreciated Lisa. As our products are so special, we really enjoy wrapping them to stay safe and want you to enjoy unwrapping them.
Easy to order. Delivery super fast. Products are fantastic!
Easy to order. Delivery super fast!
19 November 2025
Reply from Minerelle
So happy you received your order super fast Oksana. That means you can enjoy our fabulous products asap.
I have used Minerelle foundation powder…
I have used Minerelle foundation powder on my sensitive skin for many years. It has always been great. The customer service is amazing, the product always arrives within a couple of days after purchase.
16 November 2025
Reply from Minerelle
Thank you Christine for your loyalty. We are pleased our foundation is perfect for your sensitive skin and that you are happy with our customer service.
Reply from Minerelle
We are glad you are happy with our service Marilyn. Thank you for your feedback.
Used Minerelle powder since its…
Used Minerelle powder since its inception and never found a better product at covering redness.
18 October 2025
Reply from Minerelle
Thank you for your loyalty Tina and great to hear Minerelle foundation helps with your redness,
Easy to order
Easy to order. Timely postage. Love the shape and size of bottles. Great for travel. The only criticism would be that the moisturizer gets tiny little hard lumps in it. My skin definitely feels less dry and I’m very happy with the product overall.
14 October 2025
Reply from Minerelle
Hi Lindy, Thank you so much for taking the time to leave your review. We’re thrilled to hear that you’re happy with your order and that the bottles are great for travel. We are concerned to hear about the hard lumps you have experienced in the moisturiser. This isn’t normal for our product, and we haven’t encountered this issue before. I will follow up with our Cosmetic Chemist and get back to you. Good to hear your skin is feeling less dry.
Fast delivery, great products
Fast delivery, personal communication and so far, great products! This was my my first order so haven’t used all of the products I ordered, but I like what I have already tried!
21 September 2025
Reply from Minerelle
Welcome to Minerelle Deb. Happy you are enjoying what you have used so far. I’m sure you will enjoy the rest of your products as well and I look forward to hearing from you once you have used them.
Excellent customer service and speedy…
Excellent customer service and speedy delivery
2 September 2025
Reply from Minerelle
We love sending our products to you quickly Paula so you can enjoy them. Glad you are happy with our service.
Fantastic Products Made With Natural Ingredients
It was easy to order my chosen products online & I promptly received an email to confirm my order had been received & then another email to confirm my order had been shipped. It arrived safely & was beautifully packaged. The Minerelle team are an absolutely pleasure to deal with, not to mention their high quality products.
28 August 2025
Reply from Minerelle
So pleased you are happy with our service and products Val. We are very proud of our high quality products and happy Minerelle users like yourself make it all worthwhile. Thank you.
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