Minicabs.co.uk Reviews 

I booked a taxi the night before to travel into London for an important meeting. The taxi was supposed to arrive at 11:15am. At 11:10am I received a text that the taxi would arrive in 5 minutes. After about 15 minutes no taxi arrives, I called and they said the driver canceled. Then they said they would look for a driver. In the end I had to book and Uber and it was stressful making it in time for the meeting. I can't use this firm again because drivers will cancel if they don't want to take the fare. But the whole point of booking ahead of time is to guarantee a car will be there. I was able to cancel when the Uber came but don't rely on them to pick up even if you made a reservation.

Great Service. Arrived on time, smooth journey.

Great service, only confusion about were to be picked up at Heathrow airport. If not for that, I would have given 5 stars. Also cost less than other companies

My flight arrived early from Portugal. I called Minicabs for London and told them. They already knew and instructed the driver who came 30 minutes early at Luton Airport. He was very friendly, polite and helpful as are all their drivers. Very grateful that I didn't have to wait long at the airport.

On time arrival of driver, helped with the bags and was a pleasant ride to the airport! Will be using the service again.

Excellent experience with riding to Heathrow T2! The driver was polite, but happy to chat. In the beginning of the trip he asked whether I have my passport with me, which is clearly a very important question.

Ridiculous conversation about how we booked an estate car, but a 7 seater car came to collect us. (Incidentally the rear two seats would only fit children). We had 5 cases and then were callled up mid journey to charge us another £14 because it was the wrong car. The driver wasted 5mins before he started the journey discussing with the office. Will not use again.

I use Minicabs.co.uk all the time as always reliable.

We made a booking several days in advance for a cab to pick us up from our West London hotel to go to a wedding in central London. The cab failed to arrive on time with the result that the groom and his family arrived late to his wedding.
I had rung the cab company the previous afternoon to confirm the booking and ask for an additional pick up. We got a larger car and paid the extra cost. The operator reassured me that it was booked and would be on time. However when I called the following morning after the cab had failed to arrive on time I was told they were still trying to find a cab.
An Uber cab finally arrived around 30 minutes late but the driver did not have the details of the additional pick up and had the wrong final destination address.
There then followed a protracted phone conversation between the driver and the cab company trying to sort out the correct addresses.
This experience was incredibly stressful and ruined a special and important occasion. We cannot get this day back again!

We used minicabs twice this evening to and from friends. Drivers always polite and friendly. I order on app, communication is excellent at all times.

Such a lovely service and wonderful driver today! Thank you!

Excellent experience! The driver was very polite, drove safely and smoothly, and the car was clean and comfortable. He arrived on time and was helpful and kind throughout the ride. Thank you for the great service!

Minicabs have the right drivers. Reliable, polite and overall great service. Well done!

I’ve encountered unexpected delay on arrival, many thanks to Sam and minicabs’ prompt response and helping to rearrange driver. Minicabs provide excellent service and is highly recommended.

I have been using Minicabs for many years and have found them to be extremely reliable and efficient. This occasion was no different! I will continue using them- they are the best

The driver was going very fast the whole wat, had the speed camera detector on the whole journey so I could hear it too. The car was not clean at all and the experience was one if the worst I've had with you.

Very nice drive

Great driver very punctual and helpful