Mini First Aid Reviews 

2,394
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the instructors for being extremely knowledgeable, friendly, and approachable, ensuring that every participant feels completely supported throughout the session. Reviewers mention that teachers create a relaxed and welcoming atmosphere, successfully breaking down complex first aid information into clear, engaging, and easy-to-understand explanations for everyone. Some people also felt that the practical hands-on activities and demonstrations using mannequins were exceptionally useful for building real-life emergency confidence. Consumers consistently highlight that these well-structured classes deliver great value for money, leaving attendees thoroughly equipped with essential safety tips and valuable take-away booklets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as friendly, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, highlighting friendly and knowledgeable tutors who create a... See more

Service

People report high satisfaction with the service, describing the training as thorough, informative, and... See more

Product

Customers shared immense satisfaction regarding the product, noting that the content is fantastic and pitched... See more

Value for money

Users describe great satisfaction with value for money, frequently highlighting that the course is priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

My husband, father-in-law and I attended a Baby Mini First Aid course yesterday evening, and we all thought it was fantastic! Liz Watt was absolutely amazing! She was so friendly, knowledg... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital equipment and supplies store
  4. Medical supply store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,394)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and informative class

Good and informative class with chance to do practical application of CPR for infants and children. Highly recommend Lynsay Allan in Fife

30 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! 💚

Rated 5 out of 5 stars

Fantastic Course for new parents

South Manchester Mini First Aid - A great 2 hour course covering many important topics. Our baby is due in 3 weeks and this was the perfect course to make us feel confident and knowledgeable and that we are prepared for any situation. Our instructor was very engaging, answered all questions so well. We were able to buy first aid kits too after the class which was a bonus. Would highly recommend

9 May 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback! Great to hear the course felt clear, engaging and covered so many important topics in a way that boosted your confidence ahead of your baby’s arrival. Really glad it left you feeling prepared and reassured! All the best 💚

Rated 5 out of 5 stars

Great for spotting the dangers and knowing how to respond quickly.

Great session with Lell in the south east. It was the perfect length and had a the right mix of practical and medical support and guidance and tools to help with looking after a newborn baby, and from a young age and older. Hugely recommend!

9 May 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s great to hear the session felt the right length, with a helpful mix of practical skills and clear guidance for caring for little ones of all ages. Really glad you found it so useful and would recommend it so highly 💚

Rated 5 out of 5 stars

Richard was fantastic

Richard was fantastic! Really knowledgable, answered any questions we had, very friendly and personable. We had a private course at our house and Richard brought everything along to show us, and practise on. Definitely no disadvantage to doing a course on a smaller scale. We also got to focus on specific areas for slightly longer if required etc. I was a little apprehensive that it would be overwhelming to do 3 hours straight and that I wouldn’t remember anything but actually it was great and being able to practise whah Richard was explaining was invaluable. Thank you so much Richard!

28 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s great to hear the private session felt friendly and clear, and the hands‑on practice helped everything feel manageable and memorable. Glad the longer session felt comfortable rather than overwhelming. Thanks for having us 💚

Rated 5 out of 5 stars

Lynsay Allan was an excellent teacher…

Lynsay Allan was an excellent teacher who covered a lot of useful information in 2 hours but managed to pace it really well! Plenty of time to practice and get feedback as well. Highly recommend!

2 May 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback! It’s great to hear the class felt well‑paced, informative and gave you plenty of time to practise. Really glad it helped build your confidence 💚

Rated 5 out of 5 stars

I attended on 27th April with Isabelle

I attended on 27th April with Isabelle. The course was very good with practical hands on participation. It was good being able to practice using the baby and child/adult models, with Isabelle guiding and correcting me to ensure I would be able to carry out procedures if needed in real life. I would encourage anyone looking after babies/ children or adults to take this course, you won’t regret it, Isabelle is very knowledgeable.

27 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt practical, hands‑on and confidence‑building, and it’s wonderful to know you’d encourage others to take the class too 💚

Rated 5 out of 5 stars

Attend a course in Fife and Forth…

Attend a course in Fife and Forth Valley on the 25th April ran by Lynsay Allan.
This course is fantastic for a overview of basic baby first aid.
Lynsay made the class informative and welcoming. Her passion and knowledge for the subject is infectious.
We even took our newborn along who was welcomed by Lynsay and fellow learners.
She also enjoyed the course!

25 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s lovely to hear the class felt welcoming, informative and reassuring, and that bringing your little one along worked so well. Really glad you left feeling more confident 💚

Rated 5 out of 5 stars

Mini First Aid always perform…

Mini First Aid always perform excellently, we have used them at work for 3 years now consecutively. We work in a dynamic and unique environment outdoors and Mini First Aid always make their training appropriate and applicable to our surroundings and scenarios. They have friendly and knowledgeable trainers, I couldn't recommend them enough! Thank you Judith, Emily and all of Mini First Aid :)

29 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience! It’s great to hear the training felt relevant, adaptable and well‑suited to your environment, with a friendly approach that made the learning memorable and practical. Thank you for having us again 💚

Rated 5 out of 5 stars

We have 4 grandchildren and wanted to…

We have 4 grandchildren and wanted to improve and update our first aid skills. Anna was extremely informative and very thorough and very willing to answer any questions. Definitely worth doing.

25 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for lovely feedback! It’s great to hear the session felt thorough, informative and reassuring as you refreshed your first aid skills for your grandchildren. Really glad it offered plenty of opportunity for questions and left you feeling it was well worth doing 💚

Rated 5 out of 5 stars

Was a fun day of learning first aid…

Was a fun day of learning first aid with work colleagues. Was informative and with a friendly and relaxed atmosphere. Felt right at home and learned a lot.

26 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your feedback! It’s great to hear the day felt informative, relaxed and enjoyable, and that learning alongside colleagues helped build confidence 💚

Rated 5 out of 5 stars

Great training

Great training, Richard explained each topic very well and made it fun and interesting, left lots of time for any discussion on each topic and got everyone involved

26 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the class felt clear, engaging and gave everyone plenty of space to get involved and discuss each topic 💚

Rated 5 out of 5 stars

Excellent infant and child first aid…

Excellent infant and child first aid course, easy to understand language and guidance, and the opportunity to practice using mannequins in the session was incredibly valuable. We were able to take our 6 month old daughter along to the session and feed and change her as needed throughout, and we would recommend these classes to every parent. We feel very confident in our abilities to provide effective first aid to children following this class, and feel the pricing is excellent value for what you gain from the session.

23 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback. It’s wonderful to hear the class felt clear, practical and easy to follow, and that having the chance to practise on the manikins made such a difference. It’s lovely to know you’d recommend the session so highly 💚

Rated 5 out of 5 stars

Thank you Vanessa for hosting a…

Thank you Vanessa for hosting a thorough and informative session. It was great to get in person training ahead of the birth of our first child and we both learn by doing so was really handy to be able to get hands on with the mannequins. Feel much better prepared in all aspects of pediatric first aid.

22 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt thorough, hands‑on and really helpful as you prepare for your first baby 💚

Rated 5 out of 5 stars

A great course

A great course, well led which kept us engaged and interested. The best way to learn.

21 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback 💚

Rated 5 out of 5 stars

super engaging and well paced

Andy's course was super engaging and well paced. Simplified and demystified complex subjects so everyone came away not only with a certificate but confident to actually do first aid in their work place and community.

21 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback. It’s great to hear the course felt engaging, well‑paced and made the more complex topics feel clear and manageable 💚

Rated 5 out of 5 stars

New grandparents!

We attended this group as new grandparents who needed a bit of revision on our first aid.
Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour session was timed perfectly with opportunity to ask questions. An option to be hands on or just sit back. Small shop available at the end. Take away booklet.

12 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s lovely to hear the session felt welcoming, well‑timed and gave you the chance to revisit key first aid skills in a relaxed setting. Really glad it provided the reassurance you were looking for as new grandparents 💚

Rated 5 out of 5 stars

Ciara was great and the course was was so much more than we expected and it was extremley informative.

Ciara was great and the course was relaxed, not too rushed and relatable. Everyone came a way with knowledge they didn't have. Recommend this course to any to be parents, grandparents and family

16 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback! It’s great to hear the session felt relaxed, relatable and full of useful knowledge for everyone attending. Really glad you came away feeling more confident 💚

Rated 5 out of 5 stars

Well worth it

Laura and Jackie were friendly and understanding of the different ways people learn and participate. I enjoyed Laura's teaching style, making everyone feel included, comfortable to get involved, to ask questions. The acronyms she used were new to me and ones I will remember. I feel more informed than ever, and more confident in all things first-aid. I enjoyed the day, it was fun, relaxed, but the serious side was clear. The equipment used helped to put theory into practice and made visualising a real-life situation easier. A different take on courses I have attended previously.

16 April 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt inclusive, engaging and confidence‑building, with a good balance of practical learning and clear explanations. Really glad the day felt enjoyable as well as informative, and that the hands‑on equipment helped bring everything to life 💚

Rated 5 out of 5 stars

We booked this course in readiness for…

We booked this course in readiness for looking after our two Grandchildren later in the year. We both found the course very informative, group was not too big and there was a nice relaxed atmosphere. It was good getting a chance to practice CPR with the model dummies, we felt this gave us a greater confidence. There was plenty of time to ask plenty of questions. Isobelle provided us with the reassurance we needed. Would recommend this course.

16 April 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you for sharing your experience! It’s great to hear the course felt informative, relaxed and confidence‑building, and it gave you the reassurance you were looking for as grandparents preparing for the little ones 💚

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