Ministry of Supply Reviews 197

iv been buying shirts from them for 10 years. do yourself a favor and pickup an Apollo shirt in Navy today. they always look new, they dont need to be dry cleaned, theyre not that expensive all things considered and they make my chest and shoulders look big.

i own polos, long sleeves, short sleeves, pants, sweatpants (that look like dress pants i think theyre joggers) and a few like sport coat type things that i travel in when i have long flights to far off places

theyre dope

This isn’t fashion—it’s capsule starter clothing. Ministry of Supply builds clothes the way SpaceX builds rockets: performance first, polish second, ego last. With no explosions. You get the fit of a VC boardroom with the utility of a founder running late to a Series B pitch in an overpriced Uber.

Everything they make looks clean, feels bulletproof, and travels well. Stretchy, breathable, wrinkle resistance. This stuff is not a feature, they’re table stakes.

Ministry gets that. Lululemon ABC Pants are lame. Ministry solved decent movement without looking like you’re on your way to a Barry's class.

The aesthetic is subtle—like a smart guy who doesn’t talk much in meetings because he's the one who actually wrote the code and built the deck. It's not tech bro wear, but maybe a little?

Buy Ministry of Supply- great stuff. Or keep pretending your ABC pants are pulling their weight.

Great brand, great customer service. Been a customer for nearly a decade.

Company has always delivered on their promises and made returns easy when I wasn’t satisfied.

I rarely leave reviews, but my experience with this brand was so frustrating I felt compelled to warn others. You can write them emails, call them and leave voice messages but they will not respond. You will have to be extremely lucky to be able to speak with someone in their customer service department. DO NOT buy because in case you need help, it will never arrive!

I cannot comment on the garment quality as I never received it but for sure their customer services is really bad. They just do not respond to emails even in weeks! Stay away from this brand

Be careful if you search for sale items on the Ministry of Supply's website. I ended up in the Infinity Resale department and bought a shirt for Christmas that was not the correct size, because I didn't see that it was a slim fit. However, because I didn't have my husband try it on within the 2 day turnaround to return it (Christmas), I couldn't return it, I had to "resell" it. Over the course of 5 months, I had to reduce the price multiple times, to where it was 24% less than I paid for it. When someone finally purchased it, I was SHOCKED to see that Ministry of Supply kept 20% of the final resale price! They don't tell you that during the selling process. It wasn't until I indicated where I wanted to money deposited (expecting the sold price) that I saw they kept 20%. I will NEVER buy anything from this company again, and I want to warn anyone who is considering the Infinity Resale Market to think twice.

I am 5’8” 130lbs with large protruding shoulder blades (imagine if Frodo and Quasimodo had a baby). This has made it super hard to find a blazer, let alone a suit, that actually fits. Almost always are my jacket sleeves too wide. I have always had to make a sacrifice between too boxy to fit my shoulder blades / torso, or too slim to fit my arms and shoulder width. And I always have to buy suit separates.  Anyways, somehow between the material/construction and the sizing/grading, MoS's velocity suit absolutely nails it. I also love the fabric, fit, and details (including the reverse button and hole at the bottom) of the aero zero shirt. I’m just so happy.

Incredibly quick response and very helpful

Super helpful and fast. I made a mistake on my delivery address and asked if they could cancel my order so I could then complete the correct one. They immediately intercepted my order, refunded it, and created a new one with the correct address for me to complete. All this happened within 1 hour of making the first order and noticing my mistake.

I had the weirdness experience talking with their customer service. Several times, I tried to verify if I was actually talking with a Robot. I couldn't get a word in. When "Zaria" (who wouldn't give me her name at first) said she would have a manager call by the end of the week. This is a Tuesday, so I would get a call for several day. When I first placed my order, I called to clarify about "final sale". I was asked to leave name and number and they would call. Never got a call. I would strongly suggess ordering from a known company whose customer service will work with you

As always, MoS puts the customer first… quickly!

The MoS team are fantastic. I've been buying clothes here for work for a year or two now, and I cannot imagine my work wardrobe without the pieces I've picked up from here. My apollo polos (not exaggerating) are as essential as my phone or wallet when heading to the lab. Keep up the great work.

Replacement for Stolen Package! My Ministry of Supply (MoS) package was stolen our of my mailbox at my apartment and MoS issue me a new package with little to no hassle! Thank you so much for the quality customer service.

I owned a light blue polo from Ministry of Supply for about 10 years now and it’s still going strong today. Alex from Ministry of Supply recently reached out to me with some promotions and I purchased 3 more Men’s Apollo Polos in black, navy and white.

These shirts are anti-wrinkled, breathable and durable. They’re worth every penny and customer service is excellent! Thank you, Elvie, for your help with my purchases.

Cheers,

Tin

Customer Service was amazing (specifically Elvie) - I had a complex issue which she took accountability for and helped me resolve it! Thank you Elvie!

Beautifully effortless pieces that have a classic look. The styles are highly flattering and easy to wear. For a pulled together look that will garner compliments, the clothing has a stylish, expensive feel. I get many compliments on the various pieces I own. The maintenance on Ministry of Supply clothing is phenomenally simple, wrinkle free with a perfect weight to the fabric, never feels heavy or clingy. Customer service is superb if you ever do need to contact them. This would be the perfect place to build a capsule wardrobe, many of the pieces sync together so well.

Ministry of Supply is there for customers! I love the clothing, and the customer service is on point! Both of these reasons are what keep me coming back. My work wardrobe consists of 98% of the Ministry of Supply.

I have ordered clothes from this company for a while and every purchase fits perfectly and looks great wash after wash. The well made interchangeable pieces make packing easy and the clothes look great even after overnight flights. Their customer service is responsive and fast. They will go the extra mile.