While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car rental company
  2. Car accessories shop
  3. Car dealer
  4. Car service

Information provided by various external sources

The official home of the automotive icon. Stop by to learn about our models, design your own MINI, search inventory and see highlights from over 50 years of storied motoring.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TARGETED INDIVIDUAL/TARGETED JUSTICE

I bought a new battery for my 2022 Mini Countryman because it had to be continually jumped. I hac illegal GPS tracking devices on my car because I am a Targeted Individual and a member of Targeted Justice. I spoke with Ira Wyatt service technician and mentioned the GPS device. He said he would do a visual inspection and the battery setup is part of a diagnostic. The loaner I received had the same issue because the government attacks are a network within the United States and Mini Downtown LA is a part of that network. Based on how my cat is acting the same as be I got the battery tells me the GPS tracking is connected to my car's electrical system which will drain the battery. the same as be I got the battery tells me the GPS tracking is connected to my car's electrical system which will drain the battery. I will expect Mini to provide me a new replacement for ignoring the GPS system I brought to their attention and they ignored. Any American citizen can become a Targeted Individual just for exercising their First and Second Amendment rights or pissing off someone in a high level of power. There are hundred of thousands if not a million or more of us Americans being targeted. FISA 702 is illegal to use against Americans and it violates their Fourth Amendment rights. Fear o live here so it is my Civic Duty to inform regardless of whether people believe it or not. Research Targeted Justice! It's a real thing!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality. Low Integrity

Deeply frustrating experience with MINI USA over a basic warranty issue on my new 2024 MINI Cooper S ALL4 Countryman.

Shortly after getting the car, I noticed the wiper blades were clearly defective — leaving large streaks on the windows. I raised this early on with MINI, who told me to take it up with the dealer. I did this at the first service.

The dealer confirmed the blades needed replacing — but said I’d have to pay for them.

The car had driven only 4,000 miles in a year. The blades were obviously not fit for purpose from day one. Yet MINI refuses to explain why they're not covered under warranty, or how a dealer apparently gets to decide that.

It’s underhand behavior. Factory-installed parts seem to get less warranty protection than if I’d bought them over the counter. That’s absurd — but seems to reflect MINI’s general approach: squeeze customers at every opportunity.

If this is how they handle something as minor as faulty wiper blades, it’s fair to say this is a brand with very low integrity.

6 July 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look