Super fast and excellent customer service Went in to the Rochdale store to sell an Xbox and within 5 minutes came out with cash in hand Highly recommend going to sell or even just get items tested... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro wer... See more
Company replied
I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be... See more
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Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
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Company details
Written by the company
Welcome to Mintro. Mintro is a Buy, Sell, Buyback store for pre-owned tech, gold, jewellery, watches and designer handbags. With eight shops across the UK and a website where you can buy, sell and get a buyback price online, we make quality pre-owned simple, fair and trusted. We are not new to this. Our shops and our people have years of experience on the high street, Mintro is that experience under our own name, with better prices and standards throughout. Everything we sell is tested and honestly graded, so you know the true condition of what you are buying before you buy it. Most of what we sell carries the 24-month Mintro Guarantee, two years of cover on faults, one of the strongest guarantees on the pre-owned market. If your item develops a fault, bring it back and we put it right. The Guarantee does not cover accidental damage, water damage or misuse, see T&C's Selling, or need value from something you own without letting it go for good? Bring your tech, gold, jewellery, watches or designer pieces to any Mintro shop for a fair price, or use our buyback service, simple, clearly explained, no surprises. Whether you visit us in shop or online, you will find plain language, fair value and real people who look after you. Thank you for choosing Mintro.
Contact info
United Kingdom
- info@mintro.co.uk
- mintro.co.uk
4.9
Excellent
202 reviews
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Replied to 100% of negative reviews
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Reply from Mintro
Thanks Lex, glad the service and the reminders are working for you. If there is something we could have done to make it a five, tell us, we would rather know. Jessica, Mintro
Reply from Mintro
Thanks Katie, that is lovely to hear. Glad the delivery was quick and that you are happy with it. Enjoy it, and see you again soon. Jessica, Mintro
Great experience fast and reliable
Great experience fast and reliable
An would like to say Louis is very helpful
10 October 2026
Unprompted review
Reply from Mintro
Thanks Max, that is great to hear. Louis will be pleased you named him and we will make sure he knows. See you again soon. Jessica, Mintro
Lynne amazing member of staff really…
Lynne amazing member of staff really pleasure be served by
8 October 2026
Unprompted review
Reply from Mintro
Thanks Antony, that is lovely to read. Lynne will be made up, and we will pass it on to her. See you again soon. Jessica, Mintro
Lynne had some great customer service…
Lynne had some great customer service and made sure we was happy with the purchase
8 October 2026
Unprompted review
Reply from Mintro
Thanks Dylon, that is good to hear. Lynne will be pleased, and making sure you are happy with what you buy is exactly the job. See you again soon. Jessica, Mintro
Fantastic customer service
Fantastic customer service not only in store but also online, all staff are very friendly helpful and very welcoming. The store is very well organised and managed and very clean. But a big thank you to Chris who spoke to with me online and in store when i arrived, so a big thanks 🙏
7 October 2026
Unprompted review
Reply from Mintro
Thanks Ian, that is really good to read. Chris will be pleased you named him and we will make sure he sees it. Glad it felt the same online as it did in store, and that the shop was looking its best. See you again soon. Jessica, Mintro
Sonia in Salford excellent service once…
Sonia in Salford excellent service once again thanks
7 October 2026
Unprompted review
Reply from Mintro
Thank you, that is great to hear. Sonya at Salford will be pleased, and we will pass it on. See you again soon. Jessica, Mintro
Kyle is King
Great shop, friendly staff
Kyle is a godsend and is so helpful thankyou!
Definitely the best shop on waterloo road!!
30 September 2026
Reply from Mintro
Thanks Faye, that made us smile. Kyle will be made up, and we will make sure he knows. See you again soon. Jessica, Mintro
Friendly and helpful
Great staff who were very helpful and understanding. I asked for a little more than was offered and staff were happy to assist with my request.
19 September 2026
Reply from Mintro
Thanks Shaun, that is good to hear. Asking is always worth it, and we would rather talk it through than have you leave unhappy. See you again soon. Jessica, Mintro
Polite staff.
Polite staff.
Very amenable.
I pop in most days to see what bargains the have.
Keep it up boys and girls.
6 October 2026
Reply from Mintro
Thanks Paul, that is great to hear. Popping in most days is the right idea because the stock changes all the time. The team will be pleased. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Denise, that is lovely to hear. The team will be pleased. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Kelly, that is good to hear. The team will be pleased. See you again soon. Jessica, Mintro
An excellent reliable and helpful…
An excellent reliable and helpful service with excellent staff!
6 October 2026
Reply from Mintro
Thanks Richard, that is really good to hear. We will pass it on to the team. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Warren, that is lovely to hear. A friendly welcome is what we want every time. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Stephen, that is good to hear. Quick and easy is exactly how buyback should work. See you again soon. Jessica, Mintro
Reply from Mintro
Thank you, that is good to hear. Helpful staff and a fair price is what we aim for every time. See you again soon. Jessica, Mintro
Great service today thanks bolton staff…
Great service today thanks bolton staff !
6 October 2026
Unprompted review
Reply from Mintro
Thanks Cheryl, that is great to hear. We will pass it on to the Bolton team. See you again soon. Jessica, Mintro
Went to the Bolton Store friendly…
Went to the Bolton Store friendly staff. Got the quote via the online chat very easy.
6 October 2026
Unprompted review
Reply from Mintro
Thanks Kelsey, that is good to hear. Getting the quote sorted on the online chat before you come in is exactly how it should work, and the Bolton team will be pleased. See you again soon. Jessica, Mintro
Sonya is best in salford store always…
Sonya is best in salford store always has the time of day with me i have respect for this women
5 October 2026
Unprompted review
Reply from Mintro
Thanks for this, really good to hear. Sonya always makes time for people and it clearly shows. I will make sure she knows you said so. See you again soon in Salford. Jessica, Mintro
Customer service from Sonya in Salford…
Customer service from Sonya in Salford gives the best service always treats me with respect great lass
5 October 2026
Unprompted review
Reply from Mintro
Thanks Daniel, that means a lot. Treating people with respect is the whole job and Sonya does it properly. I will pass it on to her. See you again soon. Jessica, Mintro
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