Super fast and excellent customer service Went in to the Rochdale store to sell an Xbox and within 5 minutes came out with cash in hand Highly recommend going to sell or even just get items tested... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro wer... See more
Company replied
I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be... See more
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Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
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Company details
Written by the company
Welcome to Mintro. Mintro is a Buy, Sell, Buyback store for pre-owned tech, gold, jewellery, watches and designer handbags. With eight shops across the UK and a website where you can buy, sell and get a buyback price online, we make quality pre-owned simple, fair and trusted. We are not new to this. Our shops and our people have years of experience on the high street, Mintro is that experience under our own name, with better prices and standards throughout. Everything we sell is tested and honestly graded, so you know the true condition of what you are buying before you buy it. Most of what we sell carries the 24-month Mintro Guarantee, two years of cover on faults, one of the strongest guarantees on the pre-owned market. If your item develops a fault, bring it back and we put it right. The Guarantee does not cover accidental damage, water damage or misuse, see T&C's Selling, or need value from something you own without letting it go for good? Bring your tech, gold, jewellery, watches or designer pieces to any Mintro shop for a fair price, or use our buyback service, simple, clearly explained, no surprises. Whether you visit us in shop or online, you will find plain language, fair value and real people who look after you. Thank you for choosing Mintro.
Contact info
United Kingdom
- info@mintro.co.uk
- mintro.co.uk
4.9
Excellent
202 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Was served by sonya who was outstanding…
Was served by sonya who was outstanding with customer service.
22 September 2026
Unprompted review
Reply from Mintro
Thanks for the review, that is really good to hear. Sonya will be pleased, and I will pass it on to her. See you again soon. Jessica, Mintro
Great shop great service and fantastic…
Great shop great service and fantastic Staff I would highly recommend!
10 September 2026
Unprompted review
Reply from Mintro
Thanks Dean, that is really good to hear, and I will pass it on to the team. See you again soon. Jessica, Mintro
Sonya from salford transaction was very…
Sonya from salford transaction was very quick great service
23 September 2026
Unprompted review
Reply from Mintro
Thanks Florin, that is really good to hear. Sonya at Salford will be pleased, and I will pass it on to her. See you again soon. Jessica, Mintro
Quick and straight forward process
Quick and straight forward process, very lovely experience with Sonya at the Mintro based in Salford :)
22 September 2026
Unprompted review
Reply from Mintro
Thanks for the review, that is really good to hear. Sonya at Salford will be pleased, and I will pass it on to her. Just ask for her by name next time. Jessica, Mintro
Mintro Salford is the store to go good…
Mintro Salford is the store to go good people who actually look after you Sonya is the one to go to best customer service always treats me nice so kind
22 September 2026
Unprompted review
Reply from Mintro
Thanks Maizylea, that is lovely to hear. Sonya will be really pleased, and I will pass it on to her. Just ask for her by name next time. Jessica, Mintro
Becky was a credit to the store
Becky was a credit to the store. Helped me all the way and got me the price I was looking for. Thanks Becky
22 September 2026
Unprompted review
Reply from Mintro
Thanks for the review, that is really good to hear. Becky will be pleased you got the price you were after, and I will pass it on to her. See you again soon. Jessica, Mintro
Amazing Store
Amazing Store, the staff in Stockport were amazing and so helpfull
22 September 2026
Unprompted review
Reply from Mintro
Thanks Luke, that is really good to hear. The Stockport team will be pleased, and I will pass it on to them. See you again soon. Jessica, Mintro
Sonya from Mintro Salford gave the best…
Sonya from Mintro Salford gave the best service 👌
22 September 2026
Unprompted review
Reply from Mintro
Thanks Leslie, that is really good to hear. Sonya at Salford will be pleased, and I will pass it on to her. See you again soon. Jessica, Mintro
Had a great service
Had a great service, at Manchester Piccadilly! Lynne and Tracy were fabulous! Will be back!
21 September 2026
Unprompted review
Reply from Mintro
Thanks Alana, that is lovely to hear. Lynne and Tracy at Manchester Piccadilly will be really pleased, and I will pass it on to them both. See you next time. Jessica, Mintro
Brilliant customer service
Brilliant customer service, quick and easy to sell.
Thank you
21 September 2026
Unprompted review
Reply from Mintro
Thanks Bethany, glad selling to us was quick and easy. That is exactly how it should be. See you again soon. Jessica, Mintro
They do everything they say ,brilliant
They do everything they say ,brilliant
19 September 2026
Unprompted review
Reply from Mintro
Thank you for taking the time to leave a review. Doing what we say is exactly what we aim for, so it's great to hear that came through.
Jessica, Mintro
Great service from Sonya and the team…
Great service from Sonya and the team at Salford. Always reliable and great rates.
19 September 2026
Unprompted review
Reply from Mintro
Thanks Billy, really appreciate this. I'll make sure Sonya and the Salford team see it. Glad we've been reliable for you, and we look forward to seeing you again.
Jessica, Mintro
Sonya amazing experience from this lady…
Sonya amazing experience from this lady in Salford mintro
19 September 2026
Unprompted review
Reply from Mintro
Thank you Austine. Sonya will be delighted to hear this and I'll make sure she sees it. Thanks for choosing Mintro Salford.
Jessica, Mintro
What a difference Salford store is ess…
What a difference Salford store is ess welcome by Sonya give me excellent customer service store looking amazing Mintro is the number 1 store
19 September 2026
Unprompted review
Reply from Mintro
Thank you so much Angela, this made our day. Really glad you like how the store is looking, and we'll pass your kind words straight on to Sonya. See you next time.
Jessica, Mintro
Thank you for your hospitality today…
Thank you for your hospitality today thank you very much
19 September 2026
Unprompted review
Reply from Mintro
Thank you John, it was a pleasure. We hope to see you again soon.
Jessica, Mintro
Sonya always gives 100percent customer…
Sonya always gives 100percent customer . Brilliant service
19 September 2026
Unprompted review
Reply from Mintro
Thanks Gary. Sonya really does give it her all, so it's lovely to see that recognised. We'll make sure she sees this.
Jessica, Mintro
Was friendly and great customer service…
Was friendly and great customer service price was spot on at the Bolton branch
19 September 2026
Unprompted review
Reply from Mintro
Thank you Shakeel. Glad the Bolton team looked after you and that you were happy with the price. Getting that right matters a lot to us.
Jessica, Mintro
Reply from Mintro
Thank you Rasheedat, we really appreciate you taking the time to leave a review.
Jessica, Mintro
Sonya was absolutely fantastic
Sonya was absolutely fantastic, great customer service and gets you the best deal. Thanks Sonya 😊
19 September 2026
Unprompted review
Reply from Mintro
Thanks Lee, great to hear Sonya looked after you and got you a good deal. We'll make sure she sees this.
Jessica, Mintro
Lovely customer service
Lovely customer service, ricardo was very helpful and friendly
19 September 2026
Unprompted review
Reply from Mintro
Thank you Michelle. We'll pass your kind words on to Ricardo, and we're glad he made your visit a good one.
Jessica, Mintro
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