Super fast and excellent customer service Went in to the Rochdale store to sell an Xbox and within 5 minutes came out with cash in hand Highly recommend going to sell or even just get items tested... See more
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Review summary
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Reviews shaping this summary
I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro wer... See more
Company replied
I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be... See more
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Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
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Company details
Written by the company
Welcome to Mintro. Mintro is a Buy, Sell, Buyback store for pre-owned tech, gold, jewellery, watches and designer handbags. With eight shops across the UK and a website where you can buy, sell and get a buyback price online, we make quality pre-owned simple, fair and trusted. We are not new to this. Our shops and our people have years of experience on the high street, Mintro is that experience under our own name, with better prices and standards throughout. Everything we sell is tested and honestly graded, so you know the true condition of what you are buying before you buy it. Most of what we sell carries the 24-month Mintro Guarantee, two years of cover on faults, one of the strongest guarantees on the pre-owned market. If your item develops a fault, bring it back and we put it right. The Guarantee does not cover accidental damage, water damage or misuse, see T&C's Selling, or need value from something you own without letting it go for good? Bring your tech, gold, jewellery, watches or designer pieces to any Mintro shop for a fair price, or use our buyback service, simple, clearly explained, no surprises. Whether you visit us in shop or online, you will find plain language, fair value and real people who look after you. Thank you for choosing Mintro.
Contact info
United Kingdom
- info@mintro.co.uk
- mintro.co.uk
4.9
Excellent
202 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Stockport Branch
Stockport Branch; Absolutely Amazing staff, Excellent Looking store, Friendly and very helpful staff 😊 Well worth a visit 😊
11 September 2026
Unprompted review
Reply from Mintro
Thanks Wendy, that is really kind. The Stockport team have worked hard on the store so they will be delighted you noticed. See you again soon. Jessica, Mintro
Very good customer service from Salford…
Very good customer service from Salford Mintro Sonya treats me with respect and kindness does me excellent deals she's a credit to the. Store
11 September 2026
Unprompted review
Reply from Mintro
Thanks Tony, Sonya is a star and she will love reading that. Respect and kindness is exactly how we want people to feel when they come in. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks for the five stars Chloe, that means a lot to us. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Kyle, I will pass that straight on to Sonya. Anything you need next time, just ask for her. Jessica, Mintro
Great experience
Great experience, speedy and recommended.
Special thanks to: Danielle
11 September 2026
Unprompted review
Reply from Mintro
Thank you Dr Mandal, glad it was quick and easy. Danielle will be pleased to be mentioned. See you again soon. Jessica, Mintro
Excellent service.
Excellent service.
Leah was super helpful in helping me with trading in my tablet
11 September 2026
Unprompted review
Reply from Mintro
Thanks Kenzie, glad Leah got your tablet sorted for you. She will be pleased to hear it. See you again soon. Jessica, Mintro
lynne Annie and Tracey
lynne, Annie and Tracey are absolute stars. Can’t fault them and the customer service is unfairly able! Absolute legends.
11 September 2026
Unprompted review
Reply from Mintro
Thanks Connor, Lynne, Annie and Tracey will be made up reading that. I will make sure all three of them see it. See you again soon. Jessica, Mintro
Balanced and Helpful
I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro were friendly, thoroughly explained their valuation and testing process, and made the whole experience very straightforward. Great customer service
11 September 2026
Unprompted review
Reply from Mintro
Thanks Mohibul, that is really good to hear. We would always rather take the time to explain how we have valued something and what we have tested, because you should know exactly what you are being offered and why. Glad it was straightforward. See you again soon. Jessica, Mintro
Huddersfield branch
Came into the huddersfield branch were the staff was really friendly and help me when all the questions I had. I google the product and they even price matched it for me. Ricardo thank you for your help.
11 September 2026
Unprompted review
Reply from Mintro
Thanks Emma, glad Ricardo took the time to answer everything and sorted the price for you. I will pass it straight on to him. See you again soon. Jessica, Mintro
Honest people good customer service and…
Honest people good customer service and great deals really recommend
11 September 2026
Unprompted review
Reply from Mintro
Thanks Sophie, honest is exactly what we want to be known for, so that means a lot. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Farid, that is great to hear. I will pass it straight on to Lewis. See you again soon. Jessica, Mintro
Great experience with the guys at…
Great experience with the guys at Montro, never have an issue and was a smooth process giving them my gold and buying it back
10 September 2026
Unprompted review
Reply from Mintro
Thanks Tad, really good to hear it was smooth as always. Glad we could help, and see you next time. Jessica, Mintro
Staff are so lovely and amazing people
10 September 2026
Unprompted review
Reply from Mintro
Thanks Coley, that means a lot. The team will be made up reading that. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Connor, glad it was quick and easy. See you next time. Jessica, Mintro
Brilliant customer service
Brilliant customer service, Tracy manager is fantastic
10 September 2026
Unprompted review
Reply from Mintro
Thanks Paul, that is really good to hear and I will pass it on to Tracy. Anything you need next time, just ask for her by name. Jessica, Mintro
Amazing experience today by Leah very…
Amazing experience today by Leah very welcoming will defo be back
10 September 2026
Unprompted review
Reply from Mintro
Thanks Bailey, lovely to read. I will let Leah know. See you when you are next in. Jessica, Mintro
I went into Salford Mintro today and…
I went into Salford Mintro today and bought a Samsung s9 watch, I had a fantastic experience! I got a great deal at a great price,and the customer service was excellent,a special thank you to Sonia,who was absolutely lovley she was friendly,welcoming,very chatty and made the whole experience experience of buying my watch really enjoyable. I was also really pleased to receive a two year warranty,which gave me even more confidence of my purchase.great product,great price,and fantastic customer service,thank you Sonia for making it such a positive experience experience,highly recommend.
8 September 2026
Unprompted review
Reply from Mintro
Thank you Karen, what a lovely review to read. I will pass every word of it on to Sonya. Really glad you are happy with the watch and with the price, and the 24 month guarantee is there for exactly that peace of mind. Thank you for recommending us. Jessica, Mintro
Absolutely fantastic experience
Absolutely fantastic experience! Staff are great and the new look is incredible!
10 September 2026
Unprompted review
Reply from Mintro
Thanks Jordan, that is great to hear. A lot of work has gone into the new look so it is nice when people notice. See you again soon. Jessica, Mintro
Really great customer service
Really great customer service. Got a great deal on my laptop on a buy back. I would highly recommend the Manchester Mintro Shop. Staff really friendly and helpful.
8 September 2026
Unprompted review
Reply from Mintro
Thanks Rodney, glad you were happy with the laptop and the deal. Thank you for recommending Manchester, I will pass it on to the team there. Jessica, Mintro
Great customer service.
Popped into the Bradford store recently to potentially find a new guitar as recently my own broke. Chris was very helpful in showing me round the options the store had in, unfortunately I couldn't find one for me but wanted to highlight Chris' customer service skills and aid in my search for a new instrument.
8 September 2026
Unprompted review
Reply from Mintro
Thanks Maddison, and sorry we did not have the right guitar for you this time. I will pass your comments on to Chris. Our stock changes all the time so it is worth popping back in, or ask Chris to keep an eye out for you. Jessica, Mintro
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