Mio AB Reviews 

Bought several furnitures from Mio. Design wise, they look really good, but quality & assembly wise, they are nightmares to deal with, including the customer service.

Ordered dining table set from Mio and they sent incomplete parts. It took weeks just to deal with the customer service, and haven't accepted the parts yet. The way to reach them is just another nightmare, from closing their telephone line ( so you'll always be connected to main Mio cust service), being ping ponged from one division to another, talked to several people, need to repeat the same thing, with no result.

Assembly is a huge issue from Mio furnitures, the holes for the screws are not symmetrical, some are few millimeter difference, very poor quality, you can see chipped wood here and there.

So yeah, look good outside, but poor quality products & terrible customer service. With that price point as well. HUGE DISAPPOINTMENT.

We bought a couch in July, and after barely 6 months of use, the frame under the main seating area is already broken in two places and the couch is essentially unusable unless we want it to completely break in half...

Mio Customer Service/Complaints department are absolutely unhelpful, they refuse to take responsibility for what may very well be a manufacturing defect (no couch is supposed to break after 6 months of sitting on it!), and they claim that the 3-year warranty doesn't cover issues that were not present when we picked it up at the warehouse (??? I wonder what it DOES cover...) But they graciously offered that we could PAY for a replacement frame.

Very disappointed in both your awful product and your absolute disgrace of a customer support, they sold us literal garbage and now they pretend nothing is wrong with the couch and we are idiotic to even complain.

Never buying again.

We bought 20,000 SEK couch from MIO Helsingborg. After waiting for 8 weeks, what we received was terrible product. The inner feather cushions had horrible quality, and so much feathers popped out from everywhere. it took so much time to receive replacements, and they had exact the same problem again...
The worst part was customer service. They do not know how to communicate with their customers properly. It was so hard to reach them, and we felt like they never care about us. It was so stressing that we had to fight with this issue for almost 1 year. It was like a long nightmare... We finally could return the couch because we had a right to return in accordance with Swedish & EU commercial low. we will NEVER go nack to MIO!!!

Mio makes great design furniture, but as some people have mentioned, there are sometimes long delivery times.
I've heard that some things can break, and solving this issue can be painful, but luckily, I've never experienced this issue myself.

Wish I could include a photo in this review, to show the wasted-state they left of my apartment.

Purchased some things from Mio and got a surprise when the delivery men, trashed my bathroom. I understand mistakes happen, however this Mio representative relieved himself in the corner of my bathroom...leaving a puddle of waste behind on my brand new floor. The micturate was not an accident -- it was a lake all over my floors, the wall, and even my shower.

I requested that they pay for a professional cleaner -- and they've just ignored me.

Absolutely terrible service, do not trust them in your home.

I bought 3 curtains from Mio 12th of september 2017 and had a coupon for 300 sek if i choose to be member at Mio.
They did not have the curtains i wanted so i order them in the shop and payed at the shop and got 300 sek in discount due to my coupon.
I was promised my curtains will arrive the next week but they were not sure which date they will arrive but i will recived an SMS when they get to the store.
I waited for 1 week and call the store on sunday and was told They havnet arrived yet but will for sure be there next week and i will get an SMS.
Now i've waited for 2 and Half week and still no curtains.
I was in the store again on the 3rd of oktober 2017 and was told they dont know when they will arrive.
And so i told Filip the worker that i want my money back and ofcouse the coupon that i had used.
Which wasnt possible as they are not able to refund a coupon.
I told Filip that its fine with me if he Can refund what i paid and he give me 300 sek as a coupon so i Can buy my curtains When They are in the shop.

Then he offer to get Them from another mio store Which i dont Want as he make it Sound like he is doing me a favor.

Which Im not interrestede in as i already waited for 2 and Half week for. I could not even get that coupon on 300 sek as a giftcard for same shop.
Im shocked and disapointed.
Now i have to Wait til friday so i Can speak with manager.